Business Details
Professional Home Cleaning Services in Burtonsville, MD
Team Maids is a family-owned business with over 15 years of experience delivering professional cleaning services to our community. We prioritize client satisfaction through our commitment to quality workmanship and a 24-hour guarantee for re-cleaning unsatisfactory areas. Our fully licensed and insured team provides all necessary supplies and equipment, ensuring convenience for our clients. We offer free in-home estimates tailored to individual needs, with transparent pricing based on home size, condition, and cleaning frequency. Our trained professionals deliver detail-oriented residential cleaning services, including weekly, bi-weekly, monthly, and one-time options. Client satisfaction is maintained through monthly inspections and regular communication to ensure services meet expectations.We maintain comprehensive insurance coverage, including liability and employee accident protection, with validation certificates available upon request. Our team structure includes dedicated Team Leaders who ensure consistent service quality and address client needs promptly. We emphasize flexibility in scheduling estimates and prioritize thorough training to maintain high cleaning standards across all staff members. Our commitment to excellence has established us as a trusted choice for residential and janitorial cleaning services in the local area.
Services
Residential Cleaning
Janitorial Service
In-Home Estimates
Monthly Inspections
Insurance Coverage
Highlights and features
- We offer 15+ years of experience in residential and commercial cleaning services
- Our 24-hour re-cleaning guarantee ensures complete client satisfaction
- Fully licensed and insured with comprehensive liability and employee coverage
- Dedicated Team Leaders maintain consistent service quality across all assignments
- Monthly inspections and regular client communication ensure ongoing satisfaction
Services
Residential Cleaning
Our residential cleaning service provides comprehensive housekeeping solutions for weekly, bi-weekly, monthly, or one-time needs. Trained professionals use premium equipment to detail-clean all rooms, including kitchens, bathrooms, and living spaces. Clients receive customized service through free in-home estimates that consider home size, condition, and specific requirements.
Janitorial Service
Professional janitorial services maintain commercial spaces from parking lots to executive offices. Our bonded and insured staff follows standardized cleaning protocols while accommodating specific client requirements. Services include floor maintenance, surface sanitization, and waste management for business environments of all sizes.
In-Home Estimates
We provide personalized in-home estimates with flexible scheduling for client convenience. A manager conducts a 15-30 minute assessment to determine cleaning scope, answer questions, and provide a firm price quote valid for one year. This service ensures accurate pricing based on individual home characteristics.
Monthly Inspections
Regular quality assurance inspections verify service consistency and thoroughness. Management conducts monthly evaluations while maintaining open communication channels for client feedback. This process ensures ongoing satisfaction through continuous service improvement and prompt issue resolution.
Insurance Coverage
Comprehensive insurance package protects clients, staff, and properties. Coverage includes liability, crime protection, and employee accident policies. We provide official validation certificates upon request, demonstrating our commitment to professional standards and client safety.
Questions
What makes Team Maids different from other cleaning companies?
Our dedicated Team Leaders ensure consistent quality through personalized oversight, while our 24-hour re-cleaning guarantee provides unmatched client satisfaction.
Are you bonded and insured?
Yes, we maintain comprehensive insurance coverage including liability, crime protection, and employee accident policies with validation certificates available upon request.
How do you determine cleaning prices?
Pricing considers home size, condition, cleaning frequency, and specific requirements. A manager provides a detailed in-home estimate based on these factors during your consultation visit.
Will the same staff clean my home regularly?
You receive a permanent Team Leader who coordinates services, with occasional replacements handled through our extensive staff training program to maintain consistent quality.
What happens if something gets damaged during cleaning?
Notify us within 48 hours of the service date, and we will address any damage or loss claims promptly through our established insurance procedures.
Reviews (1)
Lauren G.
Jan 30, 2013
Report
Stay away from this cleaning service. They scratched our furniture and tore our balloon shade and left 45 minutes earlier than they were supposed to without dusting our bookshelves, our stereo shelves, knick knacks and items sitting on the credenza in our office. They left our pictures hanging on our walls crooked, the lampshades tilted, horizontal pictures were put back vertically and vice versa.
In their hurry they left our furniture pulled out from the walls and cords were pulled out from behind the computer and t.v. and left out. When I spoke to the owner about this - he argued that his cleaning service needed to learn our habits. I find it hard to believe that he and his staff would treat their own homes this way. The impression my husband and I got was that they were in a hurry (they left 45 minutes early) and didn't take pride in their work. They certainly did not have any respect for us or our home.
In their hurry they left our furniture pulled out from the walls and cords were pulled out from behind the computer and t.v. and left out. When I spoke to the owner about this - he argued that his cleaning service needed to learn our habits. I find it hard to believe that he and his staff would treat their own homes this way. The impression my husband and I got was that they were in a hurry (they left 45 minutes early) and didn't take pride in their work. They certainly did not have any respect for us or our home.
