Business Details
20 Years
experience
Emergency
services
Trusted Carpet Cleaning Services in Knoxville
HydroStar Carpet Cleaning has been a trusted name in Knoxville, TN for over two decades, specializing in residential and commercial carpet cleaning services. Founded in 2006, our family-owned business prioritizes customer satisfaction through eco-friendly practices, state-of-the-art equipment, and a team of IICRC-certified technicians. We offer a comprehensive range of services, including upholstery cleaning, rug cleaning, pet odor removal, and tile & grout cleaning, all backed by a 100% satisfaction guarantee.Our commitment to transparency is reflected in our fixed pricing model, which eliminates in-home upselling tactics. With over 300 five-star reviews, we pride ourselves on delivering reliable, high-quality results while maintaining a focus on health, safety, and environmental responsibility. Our technicians undergo continuous training to stay at the forefront of industry advancements, ensuring optimal outcomes for every client.
Services
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Pet Odor Removal
Tile & Grout Cleaning
Details
- Year established: 2006
Highlights and features
- 20+ years of industry experience with IICRC-certified technicians
- Fixed pricing with no in-home upselling tactics
- Eco-friendly cleaning products safe for families and pets
- 100% satisfaction guarantee with free re-cleaning if needed
- Over 300 five-star reviews from satisfied Knoxville customers
Associations and certifications
- IICRC
What people say
Professional technicians
Pet odor eliminated
Excellent customer service
Eco-friendly solutions
Satisfaction guaranteed
Services
Carpet Cleaning
Our carpet cleaning service utilizes hot water extraction and eco-friendly solutions to remove deep-seated dirt, allergens, and stains. We serve residential and commercial clients in Knoxville with specialized treatments for high-traffic areas. Our technicians guarantee results that extend carpet lifespan while maintaining indoor air quality.
Upholstery Cleaning
Professional upholstery cleaning restores furniture appearance and hygiene. We use non-toxic solutions safe for fabrics and families. Our process removes embedded dirt, pet dander, and stains from sofas, chairs, and other upholstered furniture while preserving material integrity.
Pet Odor Removal
Targeted pet odor removal addresses urine, feces, and dander issues. Our enzymatic treatments penetrate carpet padding and subfloors to eliminate odor sources. We guarantee complete odor elimination while maintaining child and pet-safe environments through non-toxic methods.
Rug Cleaning
Professional rug cleaning services handle all fiber types including delicate and antique rugs. Our process combines gentle agitation with pH-balanced solutions to remove embedded soils without damaging fibers. We offer both on-site and off-site cleaning options with protective treatments available.
Tile & Grout Cleaning
Tile and grout cleaning services restore ceramic, porcelain, and natural stone surfaces. Our high-pressure steam cleaning removes grime buildup while preserving sealant integrity. We offer resealing options to protect against future staining and discoloration in kitchens and bathrooms.
People
Andrew Duckworth
Owner & Lead Technician
With 18 years of industry experience, Andrew founded HydroStar in 2006. He maintains active IICRC certification and specializes in advanced cleaning techniques for carpets, hardwood floors, and upholstery.
Nathan
Senior Technician
Nathan brings 15 years of carpet and floor cleaning expertise to our team. He specializes in commercial cleaning projects and complex stain removal while maintaining strict adherence to safety protocols.
Questions
What areas do you service?
We serve Knoxville and surrounding areas including Alcoa, Farragut, Maryville, and Oak Ridge.
Do you offer emergency cleaning services?
Yes, we provide 24/7 emergency services for urgent carpet and odor removal needs.
Are your cleaning products safe for pets and children?
All our products are non-toxic and child/pet-safe, with full material safety data available.
How often should carpets be professionally cleaned?
We recommend every 6-12 months depending on traffic, pets, and allergy concerns.
Do you guarantee your work?
Yes, we offer a 100% satisfaction guarantee with free re-cleaning if needed.
Can you remove pet stains and odors?
Our specialized enzymatic treatments effectively eliminate pet stains and odors from carpets.
Reviews (7)
Lucia Levins
Jun 03, 2022
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Excellent customer service. I highly recommend. Andrew was very professional, honest and true to his word. He was able to remove pet stains and made my heavily stained area next to new. We will definitely use their services again. Services: General carpet cleaning, Pet stain & odor removal
Douglas Fleming
Apr 18, 2022
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Critical: Professionalism, Responsiveness Called, nothing. Went online to determine pricing and. book an appointment, left contact info, nothing. Then called again, actually spoke with someone, told me they were with another customer and would call back, nothing. Evidently business is so good they do not require any more projects. Best of luck
Sandra Pedigo
Feb 21, 2022
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So happy with the results! I received an education in carpet that was very comprehensive to my mind, not knowing what the carpet composition was. I gave up in trying to clean it. Since some areas were worse than others I was upfront with that my expectations were not high. I had confidence that their process was good but there were some very bad spots! My husband and I were truly blown away by the results!
Marisa Parkes
Dec 24, 2021
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I called Hydro on a Monday wanting my carpets cleaned on Tuesday and they were able to accommodate me showing up the very next day. Not only do my carpets look amazing, but they are experts with a knowledge base on what to clean and how to clean it properly. I was very pleased with the professionalism and the cleaning. Services: General carpet cleaning, Pet stain & odor removal
Kevin Stewart
Dec 13, 2021
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Hydrostar came out and cleaned our carpets before moving into our new home. They were very professional and were able to walk me through the different cleaning options. They were able to identify old urine stains from the prior owner's pet and neutralize them. They were up front with pricing and services. Would use again! Services: General carpet cleaning, Pet stain & odor removal
Alicia Taylor
Nov 05, 2021
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Andrew and Nathan were kind and professional. Honest guys that did a great job on my carpet and tile. Highly recommended! Services: General carpet cleaning, Pet stain & odor removal
Shea Robinson
Oct 10, 2021
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Oh my goodness my couches and upholstered chairs are so much cleaner now thanks to Andrew and his son. They were professional but also fun to chat with while they worked. Not only did they do a great job cleaning my furniture, but they also taught me some tricks to help keep them clean for longer. They showed up on time, which doesn't always happen with in-home services. I would definitely recommend them to family and friends and will be giving them a call again in the future.
