Business Details
Trusted Dry Cleaning & Laundry Services in Knoxville
Since the 1960s, Crown Cleaners has been Knoxville's premier provider of expert garment care, dedicated to exceeding customer expectations through meticulous attention to detail and exceptional service. Our team combines decades of industry experience with state-of-the-art technology to deliver reliable dry cleaning, laundry, and alteration services tailored to discerning clients. With a commitment to environmental stewardship, we utilize eco-friendly solvents and sustainable practices, including high-efficiency machinery and comprehensive recycling programs.Our unique features, such as same-day service options, garment barcode tracking, and a button guarantee on shirts, distinguish us from competitors. Locally owned and operated for over 50 years, we pride ourselves on personalized customer relationships, treating every client like family while maintaining the highest standards of professionalism and quality in the fabric care industry.
Services
Dry Cleaning
Laundry Service
Garment Alterations
Eco-Friendly Cleaning
Pickup/Delivery
Stain Removal
Inventory Tracking
Button Repair
Wet Cleaning
Specialty Garments
Highlights and features
- We offer same-day service options with over 50 years of local expertise
- Our staff includes certified environmental drycleaners with 40+ years combined experience
- Unique barcode system ensures 99% garment inventory accuracy
- Eco-friendly practices reduce water consumption by 70% through high-efficiency equipment
- Locally owned and operated with continuous Knoxville presence since the 1960s
Services
Dry Cleaning
Professional dry cleaning services using eco-friendly solvents and advanced equipment. We handle all fabric types with expert care, including delicate materials requiring hand finishing. Our process maintains garment integrity while ensuring thorough cleaning and precise pressing.
Laundry Service
Comprehensive laundry solutions for everyday garments and household textiles. Our high-efficiency machines reduce water consumption by 70% while delivering superior cleaning results. Includes proper sorting, stain pre-treatment, and careful folding.
Garment Alterations
Expert alteration services performed by professionals with over 25 years of experience. We offer precise adjustments for perfect fit, including hemming, seam modifications, and structural repairs for both casual and formal wear.
Eco-Friendly Cleaning
Environmentally conscious cleaning solutions eliminating perchloroethylene since 2012. Our sustainable practices include reusable hangers, convertible garment bags, and non-phosphorus detergents to minimize environmental impact while maintaining cleaning effectiveness.
Pickup/Delivery
Flexible pickup and delivery options for busy professionals. Our route service streamlines garment care with scheduled collections and returns, ensuring timely service while maintaining the same high standards of care as in-store processing.
People
Charles Rodgers
Founder
Established Crown Cleaners in the 1960s, pioneering professional garment care services in Knoxville's growing westward communities. Laid the foundation for the business's commitment to quality and customer service.
Bob Rowan
Former Owner
Acquired the business in 1988, bringing extensive garment industry expertise. Expanded operations to multiple locations and developed the route delivery service, significantly enhancing the company's market reach and service capabilities.
Don Holecek
Current Owner
Assumed ownership in 2002 after 18 months of apprenticeship. Modernized operations with technology integration and environmental initiatives while maintaining traditional craftsmanship standards through comprehensive employee training programs.
Questions
What dry cleaning services do you offer?
We provide complete dry cleaning for shirts, suits, dresses, and specialty garments using eco-friendly solvents. Services include same-day options, garment alterations, and secure inventory tracking with unique barcodes.
Are your cleaning methods environmentally friendly?
Yes, we eliminated perchloroethylene in 2012 and use high-efficiency equipment reducing water consumption by 70%. Our sustainable practices include reusable hangers, convertible garment bags, and non-phosphorus detergents.
Do you offer pickup and delivery?
Yes, we provide route delivery service for convenient garment collection and return. This service is available across our service areas including Knoxville, Powell, and West Knoxville locations.
What are your business hours?
We operate Monday-Friday 7:00am-6:00pm and Saturday 8:00am-12:00pm. The Kingston Pike location serves as our primary service center with two additional operational sites.
How do you handle special garment care?
Our certified professionals use specialized techniques for delicate fabrics. We apply plastic collar supports for shirts, guarantee button integrity, and implement barcode tracking to ensure 99% inventory accuracy.
Reviews (4)
Jacqueline R.
Jun 29, 2022
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In the past few times I have picked up dry cleaning here, there have been stains they were unable to clean. Nothing has been said at drop off any of these times informing me these were challenging stains despite asking-- my preference is to dispose of a garment of clothing a cleaner doesn't think he can clean rather than waste the money to try. Service is usually friendly though occasionally rude.
Taylor Qualls
May 28, 2022
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Phenomenal service and amazing work! They have incredible communication and are as nice as can be! They have done absolute wonders with my formal dress - I came in with low standards of it being restored to its original state and they went above and beyond to make it look brand new. I can't be thankful enough.
Susan Owen
May 20, 2022
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Just lovely to deal with: all staff make my day for just an ordinary cleaning. They are knowledgeable, expeditious and accommodating. In short, the best!
Knox Thompson
May 16, 2022
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Crown Cleaners is the best! I came in with a last minute dry cleaning need and they did it right away and did an awesome job. Highly recommend, the best dry cleaners around!
