Business Details
45 Years
experience
Emergency
services
Trusted Damage Restoration Services in Bartlesville, OK
Since 1981, Courtesy Care has been a trusted leader in professional cleaning and restoration services across Northeast Oklahoma and Southeast Kansas. Founded in Bartlesville, Oklahoma, by Allen and Suzanne Birk, our company has grown from humble beginnings in a family garage to a full-service restoration provider serving residential and commercial clients. With over 40 years of combined experience, our IICRC-certified team specializes in water damage restoration, mold remediation, fire damage recovery, and biohazard cleanup, utilizing advanced equipment like the Biltwell Air Duct Cleaning System to meet the highest industry standards.We prioritize community values through local ownership and operation, maintaining a commitment to continuous education and training for our technicians to ensure exceptional service quality. Our five-step restoration process guarantees same-day response, thorough inspections, and complete property recovery, while our partnerships with insurance providers streamline claims for clients. Recognized for reliability and compassion, we extend 24/7 emergency services to address urgent needs, making us the region's go-to resource for disaster recovery and property maintenance.
Services
Water Damage Restoration
Mold Remediation
Fire Damage Restoration
Trauma Scene Cleanup
Air Duct Cleaning
Disinfecting Services
Crime Scene Cleanup
Biohazard Cleanup
Reconstruction Services
Details
- Year established: 1981
Highlights and features
- 40+ years of experience in damage restoration since 1981
- Locally owned and operated with deep community ties
- IICRC-certified technicians for industry-standard service
- 24/7 emergency response for urgent restoration needs
- Direct insurance company coordination to simplify claims
Associations and certifications
- IICRC
What people say
Great job
Courteous and professional
Thorough job
Best choice
Awesome technicians
Services
Water Damage Restoration
Our rapid response team mitigates water damage using industrial-grade extraction equipment and advanced drying techniques. We assess structural integrity, remove contaminated materials, and restore properties to pre-loss conditions. Clients benefit from minimized mold risks and preserved property value through our systematic approach.
Mold Remediation
Certified technicians identify and eliminate mold infestations using HEPA filtration and antimicrobial treatments. We address moisture sources to prevent recurrence while ensuring air quality compliance. Commercial and residential clients receive detailed remediation plans for health safety and property preservation.
Fire Damage Restoration
Comprehensive fire damage services include soot removal, odor elimination, and structural repairs. Our team uses thermal fogging and ozone treatments to restore habitability. Clients receive coordinated insurance claims support and expedited rebuilding for residential and commercial properties.
Trauma Scene Cleanup
Professional trauma scene services follow OSHA standards for biohazard removal and decontamination. We handle unattended deaths, accidents, and crime scenes with discretion using EPA-registered disinfectants. Clients receive compassionate support and complete sanitization for emotional and physical safety.
Air Duct Cleaning
Our Biltwell system removes contaminants from HVAC systems to improve indoor air quality. Technicians clean ductwork, registers, and air handlers to enhance system efficiency. Residential and commercial clients experience reduced allergens and lower energy costs through this preventive maintenance service.
People
Allen Birk
Owner & Founder
Founded Courtesy Care in 1981, expanding from janitorial services to full-scale disaster recovery. Pioneered adoption of advanced equipment like the Biltwell Air Duct Cleaning System. Retired in 2024 after establishing the company's reputation for excellence.
Jason Birk
Current Owner
Purchased the family business in 2024, continuing the legacy of quality service. Focuses on maintaining technical certifications and expanding specialized restoration capabilities while upholding community values established by founders.
Questions
What emergency services do you offer?
We provide 24/7 emergency response for water, fire, and mold damage with same-day dispatch available across our service areas.
Are your technicians certified?
All technicians hold IICRC certifications in water restoration, mold remediation, and trauma cleanup with ongoing professional development.
How do you handle insurance claims?
We work directly with insurance providers to streamline documentation and billing, reducing client administrative burdens during recovery.
What commercial services are available?
We serve offices, medical facilities, schools, and retail spaces with restoration, air duct cleaning, and disinfecting services tailored to business needs.
Do you offer financing options?
Yes, we partner with Hearth to provide monthly payment plans for larger restoration projects and commercial clients.
What areas do you service?
We cover Northeast Oklahoma and Southeast Kansas including Bartlesville, Tulsa, Owasso, Coffeyville, and Ponca City regions.
Videos
Reviews (4)
Michele Fanning
Jun 15, 2022
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I cannot say enough great things about this company. They worked with me on scheduling duct cleaning for my daughter's newly renovated house and were so patient as we had to reschedule a couple of times. They did a tremendous and thorough job and the house felt so clean afterwards. It's important to support your local businesses and this is one that I would recommend to anyone! Outstanding customer service and quality work!
Alice Long
Apr 26, 2022
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Courtesy Care technician 's were the best. They were very professional, knowledgeable, and courteous! They made the process so much easier than we thought it would be! They were awesome! Service: Water damage-related cleanup & repair
Moe Nagaty
Feb 16, 2022
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The technicians arrived on time. They were very professional and respectful. They did a great job and completed the job on time.
Julie Blessing
Nov 26, 2021
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Professional from estimate to finish. The workers were efficient, pleasant and knowledgeable in cleaning my furnace, air ducts and vents. House smelled fresh and clean when they were finished. They vacuumed and cleaned the house before leaving. Service: HVAC duct & vent cleaning
