Business Details
41 Years
experience
Emergency
services
Your Trusted Rug Cleaning & Restoration Experts in Richmond
Christian-Lorraine Oriental Rugs was established in 1985 by Langdon T. Christian, IV and John K. Lorraine Jr., with over three decades of expertise in rug care. We specialize in hand-cleaning and restoring antique and modern oriental rugs using a meticulous in-plant process that preserves delicate fibers and dyes. Our team includes skilled restoration artists who employ hand-sewn techniques to repair and preserve valuable carpets. We serve Richmond, VA, offering specialized services for pet urine removal, fire/water damage, and moth proofing. Our commitment to quality includes eco-friendly practices and customized solutions for both residential and commercial clients.We maintain transparency in pricing and provide detailed guidance for rug maintenance. With a focus on preservation and customer education, we ensure long-term rug durability. Our facility handles routine cleaning, complex restorations, and rug sales, catering to diverse needs. We prioritize timely service, with clear holiday deadlines for peak periods. Our reputation is built on hands-on expertise, attention to detail, and a dedication to maintaining the integrity of every rug entrusted to us.
Services
Rug Cleaning
Restoration Repair
Pet Urine Removal
Moth Proofing
Stain Shielding
Rug Sales
Padding Services
Fire Damage Repair
Water Damage Treatment
Custom Rug Making
Details
- Year established: 1985
Highlights and features
- We offer 40+ years of specialized rug cleaning expertise since 1985
- Our in-plant process ensures thorough hand-cleaning of all rug types
- Specialized pet urine treatment prevents permanent fiber damage
- Eco-friendly moth proofing and stain shielding solutions available
- Transparent pricing with detailed service explanations provided
Services
Rug Cleaning
Our hand-cleaning process removes deep-seated dirt and stains while preserving rug fibers. Using pH-neutral detergents and controlled water temperatures, we protect wool, silk, and cotton materials. The 3-stage process includes dust removal, targeted stain treatment, and final finishing to restore pile texture and fringe appearance.
Restoration Repair
Specialized restoration addresses fringe replacement, selvedge repair, and pile reconstruction. Our artisans use traditional techniques to reweave damaged areas and replace worn sections. Services include structural reinforcement for antique rugs and creative upcycling options for heavily worn carpets.
Pet Urine Removal
Multi-step treatment neutralizes pet urine acids that damage rug fibers. Cold water flushing removes crystallized residues while acetic acid applications prevent color migration. Two treatment levels address varying contamination severity, with guaranteed odor elimination rather than temporary masking.
Moth Proofing
Non-toxic zinc-based treatment deters moths and carpet beetles without altering rug appearance. Applied to both front and back surfaces, the odorless solution protects fibers in low-traffic areas. Requires SLA pesticide treatment for active infestations.
Stain Shielding
Water-soluble barrier treatment repels liquid spills on light-colored rugs. The invisible coating allows immediate spill cleanup while preventing traffic dirt penetration. Maintains rug texture and appearance while extending cleaning intervals between professional services.
Questions
What rug types can you clean?
We clean hand-knotted, hooked, braided, needlepoint, and machine-made rugs. We cannot process viscose, rayon, nylon, jute, sisal, or irregularly shaped rugs.
How do you handle pet urine accidents?
Our two-level treatment system flushes urine residues and neutralizes odor-causing compounds. FAKO treats light contamination while BAKO addresses severe cases with additional deodorizing steps.
What's your typical turnaround time?
Standard cleaning takes 2-3 weeks. Pet treatments require 4-6 weeks. Repairs vary from 8 weeks minimum depending on project complexity and approval dates.
Do you offer pickup and delivery?
Yes, we provide transportation services to most regional areas with flat-rate fees based on distance from our Richmond location.
Can damaged rugs be repaired?
We offer fringe replacement, selvedge repair, pile reweaving, and structural restoration. Our artisans can also upcycle worn rugs into pillows or smaller area rugs.
Reviews (7)
Becky Nicholson
Jul 16, 2021
Report
We are very pleased with Christian Lorraine and The Business that they did for us. Are rugs are clean and properly taken care of. They were ready for us when we were promised and looked great! I would recommend Christian Lorraine to anyone needing Persian rug cleaning!
Carmen D.
Mar 27, 2021
Report
They cleaned our oriental rug and did an excellent job. Even suggested a high quality rug to add a softness and comfort to our rug. Professional and timely in getting the job done. Would highly recommend!
Matthew Jones
Feb 21, 2021
Report
We have a beautiful Afghan rug that needed repairs and cleaning. They did a wonderful job. We're so happy with how amazing it looks!
Carl Timperio
Jan 04, 2021
Report
Extremely knowledgeable. No living beings know more information about rugs than the staff at this institution. Seriously incredible.
Guillermo Cobarte
Dec 29, 2020
Report
Expert carpet cleaning. Diagnosis of carpet condition was excellent. price for services rendered was fair market value. Will use their services again. Give this business a call. See for yourself. Will yo retrieve ur carpet from your auto. Will bring your carpet out to your auto when completed. Currently, you never have to leave your vehicle. Service with a smile. We like it!
Dennis Throckmorton
Jan 28, 2020
Report
Excellent service, attention to detail, and price. We brought a small rug in for standard cleaning, had it back before Christmas.
Dave Crowder
Nov 22, 2019
Report
Wonderful staff excellent work I would definitely recommend them to anyone needing something repair to clean
