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Your Trusted Carpet & Rug Cleaning Experts in Richmond, VA
At Chem-Dry of Richmond, we take pride in being your trusted partner for residential and commercial carpet, rug, upholstery, and tile cleaning services. Our patented hot carbonation extraction method delivers deeper cleaning and faster drying times, ensuring a healthier indoor environment for families and businesses. With over 2,000 franchisees globally and decades of combined expertise, our team prioritizes customer satisfaction through eco-friendly, chemical-free solutions. We specialize in pet stain removal, allergen reduction, and EPA-approved disinfecting services, serving Richmond and surrounding areas with professionalism and precision. Our commitment to innovation and quality has made us a leader in the industry, earning the trust of thousands of satisfied clients.
Services
Carpet Cleaning
Rug Cleaning
Upholstery Cleaning
Pet Stain Removal
Tile and Grout Cleaning
Wood Floor Cleaning
Commercial Carpet Cleaning
Highlights and features
- We use a patented hot carbonation cleaning method for deeper clean and faster drying
- Our EPA-approved disinfectants are safe for kids and pets
- We guarantee 90-day residual antimicrobial protection on treated surfaces
- Our technicians are trained in advanced pet urine removal treatment
- We serve Richmond and 10+ surrounding communities with 24/7 emergency availability
Associations and certifications
- EPA
What people say
Deep cleaning results
Pet odor eliminated
Fast drying time
Professional technicians
Safe for kids and pets
Services
Carpet Cleaning
Our patented hot carbonation extraction method cleans carpets 30% deeper than traditional steam cleaning. Using truck-mounted systems heating to 230F, we remove embedded dirt and allergens while drying in 1-2 hours. Ideal for high-traffic areas and homes with pets, our process includes pre-treatment, carbonation, and post-vacuuming for lasting freshness.
Pet Stain Removal
Specialized treatment for pet urine and stains using P.U.R.T. (Pet Urine Removal Treatment). Our enzymatic solution breaks down odor-causing bacteria at the molecular level, eliminating stains and smells permanently. Effective for both recent accidents and chronic pet odor issues in carpets and upholstery.
Tile and Grout Cleaning
Deep cleaning for ceramic tile, stone, and grout surfaces using high-pressure extraction. Our process removes built-up grime, soap scum, and bacteria while preserving surface integrity. Includes sealing options to protect against future staining in kitchens, bathrooms, and entryways.
Commercial Carpet Cleaning
Tailored solutions for businesses including VCT floor cleaning, carpet protection, and disinfecting services. Our low-moisture methods allow same-day use of commercial spaces while meeting OSHA cleanliness standards. Available after-hours to minimize business disruption.
Disinfecting Services
EPA-approved disinfecting with MicroPro Shield technology that provides 90-day antimicrobial protection. Our three-step process includes misting/spraying, application of water-based antimicrobial, and certification of treated areas. Effective against SARS-CoV-2, MRSA, and common bacteria on hard and soft surfaces.
Questions
How does Chem-Dry's cleaning method differ from traditional steam cleaning?
Our hot carbonation extraction uses 80% less water and dries in 1-2 hours versus 12-24 hours for steam cleaning. The carbonation process lifts dirt more effectively without leaving soapy residue.
What's included in the pet urine removal treatment?
We apply our patented P.U.R.T. solution that creates oxygen bubbles to break down urine crystals at the source, followed by hot water extraction to remove all traces permanently.
Do you offer disinfecting services for businesses?
Yes, our MicroPro Shield service provides EPA-registered antimicrobial protection lasting up to 90 days for offices, retail spaces, and commercial facilities.
Which areas do you service?
We serve Richmond, Chesterfield, Glen Allen, Midlothian, Short Pump, Mechanicsville, and surrounding areas within a 30-mile radius of Rockville, VA.
How long does carpet cleaning take?
Average cleaning takes 20-30 minutes per room with full drying in 1-2 hours. Larger commercial jobs are scheduled based on square footage requirements.
Is your cleaning process safe for children and pets?
All our solutions are non-toxic, hypoallergenic, and approved for use on food-contact surfaces. We recommend waiting until carpets are fully dry before allowing pet access.
Reviews (16)
Jan Edwards
Jun 13, 2022
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I've been using them for over 10 years. Quick to schedule and convenient. Workers don't seem to stay long but are well trained. ( health insurance?) Carpet stays wet longer than advertised. No longer vacuums -says the machine now is more advanced. (CoVid was excuse last visit ) Doesn't "rake" which they say is machine more advanced and doesn't need any longer This time I had comforters in both bedrooms were wet possibly due to mist/spray First time for PURT treatment so will see how it works. Don't quite understand 10$ "processing fee" isn't that part of doing business? What is a processing fee mean?
Patricia Maehr
Jun 12, 2022
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The rug, sofa and chair look great. The service person did an excellent job.he worked quietly and efficiently. My only concern is how long it takes to dry the upholstery. Ive had a fan on it all afternoon and it's still damp. The rug looks fabulous. Services: Area rug cleaning, Upholstery cleaning
Peg Andrae
May 06, 2022
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We have used ChemDry in the past and we're very pleased with their methods and the results. Tyler was very professional and courteous, called to let us know he was 12 minutes away. What we really like about their process is the quicker drying time! The reds and upholstery look so good! I highly recommend!
Penny Bogert
Mar 29, 2022
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Chem dry will restore the beauty & freshness to your carpet. They put their customers first, but making sure you are satisfied & pleased with the results. They will come back if necessary, you just need to reach out to let them know. Mike is fantastic! Services: General carpet cleaning, Pet stain & odor removal
Kayla Claxton
Mar 13, 2022
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Got our carpet cleaned for the first time by Chem Dry and it was a great experience! Tyler was friendly, professional and did a great job. We will be using Chem Dry again! Service: General carpet cleaning
Cecelia Schleder
Feb 25, 2022
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Mike and Matt were excellent technicians. From booking with Dan to clean carpet and furniture, they were professional and cheerful. I was able to participate in a money-saving combo. I really got my money's worth. Gotta love that. Services: General carpet cleaning, Upholstery cleaning
Kerri OBrien
Feb 12, 2022
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Chem Dry did a fantastic job getting my cream colored carpets looking cream again. They were starting to turn gray. They are revived and feel fairly new again. It was fast and affordable. I have tried other companies before, this was best. Service: General carpet cleaning
Nancy Murakami
Jan 25, 2022
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Wes called about an hour ahead to make sure I would be home. I was getting pet urine removed from my sofa (male neutered cat). Wes went over what would be done and was honest that the smell may not go away completely depending on how many times my cat marked the sofa and how long it's been. I only caught my cat once and have been keeping it covered to avoid future accidents. It's been several months, but no matter what enzyme cleaner I used, the smell kept returning.
My only regret is that I didn't call them sooner! It's been 2 weeks and the smell hasn't returned even when it's been very humid outside (the smell was at its worse on humid days). Wes was professional and he thoroughly cleaned the sofa. I plan to clean the sofa annually, pending no more accidents
My only regret is that I didn't call them sooner! It's been 2 weeks and the smell hasn't returned even when it's been very humid outside (the smell was at its worse on humid days). Wes was professional and he thoroughly cleaned the sofa. I plan to clean the sofa annually, pending no more accidents
Cissy Buyalos
Jan 23, 2022
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Chem Dry always does and excellent job. My carpets look so clean every time! They are the only ones I trust to clean my carpets! Services: Area rug cleaning, Carpet cleaning
D. Crockett
Nov 29, 2021
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We used Chem Dry 6 years ago when we first moved into our home. They did an excellent job then so we decided to use them again. We have since installed new carpet and want it to stay clean, especially in the high traffic areas. Mike came out right on time yesterday. He explained exactly what he would do and asked several times if we had questions or concerns. He got to work and did a great job! My carpet looks great! Thank you Chem Dry!
Jennifer Mull
Nov 20, 2021
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Tyler is awesome! Very experienced and professional. I've used this company a few times (Matt was great technician also) and always happy with service. Would have given 5 stars but this time no response to my phone call message nor email so took awhile to get appointment. Services: Upholstery cleaning, Pet stain and odour removal, Carpet cleaning
Andrea Weber
Oct 29, 2021
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Tyler was excellent. He called before arriving, arrived exactly when he said he would. Loved my dogs. My carpets, sofa and area rugs are fresh and clean. Chem Dry has been our preferred cleaner for years and there are several reasons for that. They do a great job, PURT treatments are lifesavers and they're very professional. The best part is that the carpets are raked/fluffed and dry quickly!
Toney Fitzgerald
Oct 17, 2021
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We have used Chem-dry several times and are always pleased. Chem-dry sent Matt out as our technician. He was timely, professional, and informative about the pet urine I was concerned about. Matt showed me with a blacklight where the pet urine was and explained how their product removed the urine, not just covered up the smell. He did a wonderful job.
Cindy Swim
Oct 14, 2021
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I am so pleased with the cleaning of my sofa and area rugs. They are now spotless and smell so clean. Tyler could not have been more professional or pleasant to work with. Chem Dry is so lucky to have such an admirable young man. Thank you for sending him to do our job. I highly recommend Chem Dry for your cleaning needs. You will not be disappointed.
Chelsea Cooke
Sep 24, 2021
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Chemdry had Ray came out to my home that is about to go on the market soon and he was so professional. I was super pleased with his punctuality, merely because when you get a window of 12-5p most of the time it takes much longer for people to show. He was quick to get to work on the two upstairs rooms and my steep stairs. Everything looked great when he was finished and he even took care of a more soiled spot that i didn't even notice. He was so kind and efficient. It was really a joy to finally have this checked off my to do list. Ray did a wonderful job! Highly recommend!
Lisa Galloway
Jul 25, 2021
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Excellent service. Very Professional. Carpets were pretty beat up and needed a good cleaning. Mike did a great job getting them clean. I couldn't see anymore foot traffic areas. He also did a end of bed bench when I asked that same day. I will definitely call Chem-Dry the next time my carpets need to be cleaned. Very reasonable cost. Services: Upholstery cleaning, Carpet cleaning