Business Details
50+ Years
experience
Emergency
services
Professional Carpet Rug Cleaning & Restoration Services
Aladdin Cleaning & Restoration has been serving San Antonio, Boerne, and New Braunfels since 1956, providing comprehensive residential and commercial cleaning solutions. Our team of certified professionals, including IICRC-certified technicians and NADCA-certified specialists, delivers expert services such as carpet cleaning, oriental rug restoration, air duct sanitization, and 24/7 emergency water/fire damage restoration. With over six decades of experience, we combine advanced technology with meticulous attention to detail, ensuring every project meets the highest industry standards.Our commitment to excellence is reflected in our partnerships with organizations like ARCS and WoolSafe, as well as our dedication to community involvement through civic leadership roles. We prioritize customer satisfaction by offering transparent pricing, personalized service plans, and a 100% satisfaction guarantee on all work performed.
Services
Residential Carpet Cleaning
Oriental Rug Cleaning
Emergency Restoration
Upholstery Cleaning
Air Duct Cleaning
Hardwood Floor Maintenance
Stone Surface Cleaning
Fabric Protection Treatments
Commercial Janitorial Services
Rug Repair & Restoration
Details
- Year established: 1956
Highlights and features
- Certified technicians with over 60 years of combined industry experience
- 24/7 emergency water/fire damage restoration services available
- Patented Rotobrush air duct cleaning technology for superior results
- 100% satisfaction guarantee on all cleaning and restoration work
- Community-focused business with local civic leadership involvement
Associations and certifications
- IICRC
- NADCA
- ARCS
- WoolSafe
What people say
Top-notch work
Fantastic service
Great price
Highly recommend
Spotless results
Services
Residential Carpet Cleaning
Our IICRC-certified technicians use truck-mounted extraction systems to remove deep-seated dirt, allergens, and pet dander from residential carpets. We employ pre-vacuuming, hot water extraction, and rapid drying techniques to extend carpet lifespan while improving indoor air quality. Customers receive personalized maintenance recommendations based on fiber type and household needs.
Oriental Rug Cleaning
Specialized cleaning for handwoven rugs using pH-balanced solutions and controlled drying environments. Our ARCS-certified experts perform fiber analysis, colorfast testing, and fringe grooming to preserve antique rugs' value. We offer both on-site pickup/drop-off and in-facility cleaning with protective padding installation.
Emergency Restoration
24/7 response for water, fire, and smoke damage mitigation. Our IICRC-certified team uses thermal imaging cameras, industrial dehumidifiers, and HEPA air scrubbers to restore properties to pre-loss condition. Services include structural drying, content cleaning, and mold remediation with documentation for insurance claims.
Air Duct Cleaning
NADCA-certified technicians perform comprehensive HVAC system cleaning using patented Rotobrush technology. We remove contaminants from supply/return ducts, registers, and air handling units while applying EPA-registered antimicrobial treatments. This improves system efficiency and reduces airborne allergens in residential and commercial spaces.
Upholstery Cleaning
Professional cleaning of sofas, chairs, and draperies using low-moisture encapsulation technology. Our technicians perform spot testing, soil extraction, and protective coating application to extend fabric lifespan. We service both residential and commercial clients with minimal disruption to daily operations.
People
Bob Spalten
Owner
Certified Rug Care Specialist since 2000 with NADCA and IICRC credentials. Purchased Aladdin in 1996, expanding services to include emergency restoration. Active in local civic organizations including Big Brothers Big Sisters and Texas Cavaliers.
Meg Stoffer
Vice President
Master Rug Cleaner with UTSA Building Business Excellence certification. Serves on ARCS national board and manages day-to-day operations. Holds multiple industry certifications including IICRC Water Restoration Technician.
Damon Fortenberry
Rug Cleaning Manager
20-year restoration veteran with CRS and MRC certifications. Oversees rug cleaning operations and technician training. Graduated from IICRC's Master Technician program in 2016 and specializes in antique rug preservation.
Marisa Ojile
Rug Gallery Director
University of Texas graduate with rug merchandising expertise. Manages consignment inventory and customer relations. Develops educational content about rug care and maintenance for the company's blog and social media platforms.
Levi Nolen
Assistant Plant Manager
18-year company veteran with hands-on experience in all cleaning departments. Coordinates equipment maintenance and workflow logistics. Provides technical support for both residential and commercial service teams.
Questions
What residential cleaning services do you offer?
We provide carpet cleaning, upholstery cleaning, hardwood floor maintenance, air duct sanitization, stone surface cleaning, and 24/7 emergency restoration services for water/fire damage.
Are your technicians certified?
Yes, our team holds multiple industry certifications including IICRC, NADCA, ARCS, and WoolSafe accreditations for specialized cleaning and restoration work.
Do you service commercial properties?
Yes, we offer janitorial services, large-scale carpet maintenance, and emergency disaster recovery for offices, retail spaces, and institutional facilities.
How can I schedule an appointment?
Book online through our website or call our main office at 210-736-1821. We offer same-day emergency service for water/fire damage situations.
What payment methods do you accept?
We accept major credit cards, checks, and cash payments. Financing options are available for large restoration projects with approved credit.
Do you offer rug repair services?
Yes, our ARCS-certified specialists provide reweaving, fringe replacement, and color restoration for antique and oriental rugs at our dedicated cleaning facility.
Reviews (5)
Susan Lucas
Jun 14, 2022
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I had marble rehoned on my Master Bathroom floor. Domingo and Nathan were very careful with all my other surfaces, floors and furniture, while bringing in the hoses and clean and sanding my floor. Arrived on time, did what they said they would. Floor looks great. Checked with me along the way to make sure I was happy. Not the cheapest bid I got but the one that sounded like they knew what they were doing. Will use again when the need arises. Charles was great in communicating the steps they would do and getting the guys going.
Dan Williams
Jun 06, 2022
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A massive thank you to the entire team at Aladdin's to help deep clean carpet that was filthy after 20+ years of wear and tear. Not to mention a gross stain in the master bedroom! It came right out courtesy of their cleaning services. A noticeable difference of brightness and freshness in the carpet too. Would recommend Aladdin's services every day of the week and twice on Sunday.
Jerry Talmadge
May 18, 2022
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Eric and Austyn serviced our home last week and as always, they exuded impeccable professionalism. Their technical knowledge, business acumen and industry insight are irreplaceable assets to any organization. Assuredly, they are invaluable assets to your firm, therefore recognition for their diligent efforts and exemplary job performance seems apropos.
Katherine Smith
May 05, 2022
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Eric and his team did a great job! They were efficient, thorough and friendly. They got the stain out of my couch quickly. Would use them again! Service: Upholstery cleaning
Claire Cavender McNab
Apr 24, 2022
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I have been blown away from the incredible customer service that Aladdin provides especially with crew one and Eric and Austyn. These two gentlemen have gone above and beyond to make sure everything is clean and are very responsive when I ask for an additional cleaning for questions for. Services: General carpet cleaning, Area rug cleaning, Pet stain & odor removal, Upholstery cleaning
