Business Details
23 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning in Westerville
Knights Carpet Care has been serving Westerville, Ohio and surrounding areas since 2003 with professional carpet cleaning, upholstery cleaning, and water damage restoration services. Our BBB A+ rated team combines over 14 years of industry experience with advanced truck-mounted equipment and Scotchgard protection to deliver thorough, lasting results. We specialize in removing stubborn stains and odors while extending the life of carpets through proper maintenance techniques.Our locally owned business prioritizes customer satisfaction through transparent communication, same-day service availability, and certified technicians trained in handling diverse materials from natural fiber upholstery to commercial tile flooring.
Services
Carpet Cleaning
Upholstery Cleaning
Carpet Stretching
Tile Grout Cleaning
Water Damage Extraction
Pet Stain Removal
Carpet Repair
Commercial Cleaning
Scotchgard Application
Odor Elimination
Details
- Year established: 2003
Highlights and features
- BBB A+ rated with 14+ years of local service experience
- 24/7 emergency water damage restoration availability
- Certified technicians trained in diverse material care
- Uses Scotchgard protection for lasting stain resistance
- Offers comprehensive cleaning solutions from carpets to tile
Associations and certifications
- BBB
What people say
Same-day service
Stains completely removed
Professional technicians
Pet odor eliminated
Quick water damage response
Services
Carpet Cleaning
Our professional carpet cleaning service uses truck-mounted equipment to remove embedded dirt and stains while preserving carpet fibers. We follow industry standards for warranty compliance and offer Scotchgard protection to extend cleanliness. Technicians perform thorough walk-throughs to address trouble spots and ensure complete satisfaction.
Upholstery Cleaning
Specialized upholstery cleaning preserves fabric integrity through material-specific techniques. Our technicians identify fabric types to apply appropriate cleaning methods, including natural fiber care and aniline leather cleaning. Loose cushions receive special attention to ensure complete drying and protection.
Water Damage Extraction
24/7 water damage restoration service employs industrial drying equipment and moisture meters for complete water removal. Our rapid response team handles residential and commercial properties, restoring structures to pre-loss condition through systematic extraction and drying processes.
Pet Stain Removal
Four-tier pet stain treatment addresses contamination at all levels from surface to subfloor. Our enzymatic treatments break down urine crystals while subsurface extraction removes deep-seated odors. Technicians customize solutions based on damage severity and pet behavior patterns.
Tile Grout Cleaning
High-heat steam cleaning removes grout buildup without damaging sealants. We use specialized tools for tile polishing and offer protective sealing applications to maintain cleanliness. Commercial clients receive maintenance plans tailored to facility needs.
People
Sean Rogers
Owner
Co-owner Sean Rogers oversees daily operations and service quality assurance. With over 14 years in the industry, he ensures all technicians maintain certification standards and customer service protocols.
Matt Mason
Owner
Co-owner Matt Mason manages client relations and service delivery. His hands-on approach includes direct customer interaction and maintaining the company's BBB A+ accreditation status since 2003.
Questions
What areas do you service?
We serve Westerville and surrounding communities including Bexley, Dublin, Gahanna, and Worthington. Our service area covers both residential and commercial properties.
Do you offer emergency services?
Yes, our water damage restoration team provides 24/7 emergency response with rapid extraction and drying equipment available at all times.
How often should carpets be cleaned?
Manufacturer recommendations typically suggest professional cleaning every 12-18 months, though high-traffic areas may require more frequent maintenance.
What's included in your carpet cleaning service?
Our standard service includes pre-treatment, truck-mounted extraction, Scotchgard application, and furniture protection. Stairs and most closets are included at no extra charge.
How do you handle pet stains?
We use enzymatic treatments and subsurface extraction for pet stains, with four treatment levels depending on damage severity. Our technicians customize solutions for each situation.
Are your technicians certified?
All our technicians maintain industry certifications and receive ongoing training in the latest cleaning methods and equipment operation.
Reviews (4)
Elise Kelleher Kirk
Apr 12, 2022
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Called them to do same day carpet cleaning, and Sean was here within an hour and the whole process was so easy! Very much appreciate the short notice response & quality of service. Thank you! Services: General carpet cleaning, Area rug cleaning
Rebecca Cook
Mar 06, 2022
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I can not express how impressed I am with the carpet repair we desperately needed! Sean was able to fit us into his schedule on short notice. He helped repair two areas of our carpet in a short amount of time. The repairs were done flawlessly. Sean was informative, professional and helpful! Thank you so much for the help! We will recommend you to everyone we know!
Sherry Young
Sep 08, 2021
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Really great experience with Knight's Carpet Care. Matt was able to arrange an appointment for me to get my carpet stretched quickly. Sean showed up promptly on time and immediately began assessing the situation and setting up his equipment. He had a couple of challenges due to poor installation by the original installers, but was able to successfully figure it out and did a great job. Clean-up was great and he ensured that I was happy with the job prior to leaving. I would highly recommend Knight's Carpet Cleaning and will not hesitate to call upon them in the future for my carpet cleaning needs. Thanks, Matt and Sean!
Sherry Young
Sep 08, 2021
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Really great experience with Knights Carpet Care. Matt was able to arrange an appointment for me to get my carpet stretched quickly. Sean showed up promptly on time and immediately began assessing the situation and setting up his equipment. He had a couple of challenges due to poor installation by the original installers, but was able to successfully figure it out and did a great job. Clean-up was great and he ensured that I was happy with the job prior to leaving. I would highly recommend Knights Carpet Cleaning and will not hesitate to call upon them in the future for my carpet cleaning needs. Thanks, Matt and Sean!
