Business Details
34 Years
experience
Emergency
services
24/7 Water Damage Restoration Services in Roswell
Pro Steamer has been serving Roswell, New Mexico since 1992, providing comprehensive restoration and cleaning services. As an IICRC-certified company, we specialize in water damage restoration, mold remediation, and fire/smoke damage cleanup, operating 24/7 to address emergencies. Our team prioritizes thoroughness, offering honest pricing with no hidden fees while maintaining a 100% satisfaction guarantee. We serve residential and commercial clients across southeastern New Mexico, combining technical expertise with personalized service to ensure complete property recovery. 
Services
Water Damage Restoration
Mold Remediation
Carpet Cleaning
Fire Damage Repair
Air Duct Cleaning
Biohazard Cleanup
Tile and Grout Cleaning
Upholstery Cleaning
Flood Cleanup
Smoke Odor Removal
Details
- Year established: 1992
Highlights and features
- We offer 24/7 emergency response for water, fire, and mold damage
- Our team consists of IICRC-certified technicians with 30+ years of local experience
- We guarantee 100% customer satisfaction with every service
- Honest pricing with no hidden fees or sales pitches
- Thorough cleaning and restoration of every inch of your property
Associations and certifications
- IICRC (Institute of Inspection Cleaning and Restoration Certification)
What people say
100% Satisfaction Guarantee
Honest pricing
Thorough cleaning
Prompt response
Professional technicians
Services
Water Damage Restoration
Our 24/7 water damage restoration service addresses emergencies from burst pipes, roof leaks, or natural disasters. Using industrial equipment, we extract water, dry structures, and prevent mold growth. Our technicians document damage for insurance claims while restoring properties to pre-loss condition with minimal disruption to homeowners.
Mold Remediation
We provide comprehensive mold inspection, testing, and remediation services. Our process includes air sampling, containment setup, HEPA vacuuming, and antimicrobial treatment. Certified technicians safely remove contaminated materials while preserving structural integrity. Post-remediation verification ensures complete mold elimination and improved indoor air quality for residential and commercial spaces.
Carpet Cleaning
Our truck-mounted steam cleaning removes deep-seated dirt and allergens from carpets. We pre-treat stains, use pH-balanced detergents, and apply protective treatments to extend carpet life. The process includes furniture moving, edge cleaning, and complete drying within 6-8 hours. We offer free room cleaning promotions for new customers while maintaining industry-standard cleaning protocols.
Fire Damage Repair
We handle complete fire damage restoration from minor kitchen fires to major structural damage. Our services include soot removal, smoke odor elimination through thermal fogging, and content cleaning. We use specialized equipment to restore electronics and documents while coordinating with insurance adjusters. The process includes structural repairs and final sanitization to meet safety standards.
Air Duct Cleaning
Our air duct cleaning service removes contaminants from HVAC systems using truck-mounted vacuums and rotary brushes. We clean supply/return ducts, registers, and furnace components to improve air quality. The process includes system inspection, agitation of debris, and HEPA filtration to capture particles. Recommended for allergy sufferers or after construction projects to maintain efficient HVAC operation.
People
Victor Ruiz
Owner
Victor Ruiz has owned and operated Pro Steamer since 1992, building it into southeastern New Mexico's trusted restoration provider. As an IICRC-certified technician, he combines technical expertise with community commitment, ensuring every job meets industry standards while maintaining personalized service for residential and commercial clients.
Questions
What emergency services do you offer?
We provide 24/7 water damage restoration, mold remediation, and fire/smoke damage cleanup with immediate response to emergencies in southeastern New Mexico.
Are your technicians certified?
All our technicians hold IICRC certification for cleaning and restoration, ensuring proper training in industry-standard procedures for property damage recovery.
Do you guarantee your work?
We offer a 100% satisfaction guarantee, including free re-cleaning of unsatisfactory areas and full refunds if issues persist after service completion.
How do you price carpet cleaning?
Carpet cleaning starts at $0.50 per square foot, based on room size, soiling level, and selected cleaning package with minimum service fees for different service areas.
What areas do you service?
We serve Roswell, Dexter, Hagerman, Artesia, Carlsbad, and surrounding New Mexico communities for both emergency and scheduled cleaning/restoration services.
Videos
Reviews (4)
Joel Chitwood
May 19, 2022
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Very professional. Quality work. Had a water pipe break. Called them.they were onsite within 2 hrs. Did an excellent job. Would definitely use them again. Service: Water removal
Shannon Kellton
Apr 20, 2022
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Pro Steamers were professional, timely and did a fantastic job striping and waxing our commercial property. Service: Flooring
Mariela Parada
Apr 14, 2022
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Very professional and good quality work! Definitely will use them for all my upholstery and floor cleaning. Service: Upholstery cleaning
Thalia Pantoja
Dec 06, 2021
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From the first phone call this was a great company to work with! I definitely recommend their work! They were very knowledgeable and did such a great job! Service: General carpet cleaning