Business Details
23 Years
experience
Your Trusted Partner for Residential & Commercial Cleaning Services
Welcome Home Cleaning has been serving the Austin area since May 2003, establishing itself as the longest-running residential cleaning service in the region. Our team of professionally trained staff utilizes superior quality products to deliver thorough, reliable service, ensuring every home we clean meets the highest standards. We pride ourselves on being locally run, fully insured, bonded, and licensed, with a commitment to personalized service that respects both our clients' homes and schedules. With a proven history of success spanning over 19 years, we serve hundreds of customers annually through flexible plans tailored to individual needs. Our dedication to excellence is reflected in our multi-award-winning reputation and the trust we've built within the community.We specialize in residential cleaning, move-in/move-out preparation, and deep carpet cleaning, with add-on services designed to address every household requirement. Our two-hour arrival window guarantees punctuality, while our satisfaction guarantee underscores our confidence in the quality of our work. By focusing on thoughtfully chosen people and products, we maintain a standard of service that prioritizes health, safety, and environmental responsibility. Our clients consistently praise our attention to detail, from baseboards to ceiling fans, ensuring homes are not just clean but truly livable spaces. As a non-franchise operation, we remain deeply connected to the communities we serve, including North Austin, Cedar Park, Georgetown, and surrounding areas.
Services
Residential Cleaning
Move-In/Move-Out Cleaning
Carpet Cleaning
Commercial Cleaning
Deep Clean Package
Details
- Year established: 2003
Highlights and features
- 19 years of experience serving Austin with consistent, high-quality service
- Professionally trained staff with a two-hour arrival window guarantee
- Use of premium, health-conscious cleaning products
- 100% satisfaction guarantee with flexible service plans
- Locally owned and operated with deep community ties
What people say
Spotless and fresh
Prompt and friendly
Sparkle with detail
Brand new condition
Efficient and courteous
Services
Residential Cleaning
Our residential cleaning service offers customizable plans for occupied homes, including weekly, bi-weekly, and monthly options. We focus on dusting, vacuuming, mopping, bathroom sanitization, and kitchen detailing. Clients appreciate our attention to often-overlooked areas like baseboards and ceiling fans, ensuring comprehensive cleanliness.
Move-In/Move-Out Cleaning
Designed for vacant properties, this service prepares homes for occupancy or sale through deep cleaning of all surfaces, including baseboard spot cleaning and outlet sanitization. Our two-step process ensures empty homes meet staging standards while addressing construction residue or accumulated grime.
Carpet Cleaning
Professional carpet cleaning using steam extraction and premium solutions removes embedded dirt and allergens. The four-step process includes vacuuming, pre-treatment, steaming, and final inspection, improving indoor air quality and extending carpet lifespan for both occupied and vacant properties.
Commercial Cleaning
Light commercial cleaning covers offices, event spaces, and common areas with services including floor maintenance, restroom sanitization, and surface dusting. We offer flexible scheduling and customized add-ons to meet specific business requirements while maintaining consistent service quality.
Deep Clean Package
This enhanced service adds detailed tasks like baseboard dusting, blind cleaning, and hard water treatment to standard cleaning protocols. Ideal for clients seeking thorough maintenance between regular visits, addressing high-traffic areas and hard-to-reach spaces systematically.
Questions
What areas do you service?
We serve North Austin, Cedar Park, Georgetown, Leander, Pflugerville, Hutto, Jarrell, Florence, and Liberty Hill.
Do you offer one-time cleaning services?
Yes, we provide single-visit services for residential, commercial, and move-in/move-out cleaning needs.
Are your staff professionally trained?
All team members undergo comprehensive training in proper cleaning techniques and product usage.
What cleaning products do you use?
We use premium, health-conscious cleaning solutions designed for effective yet safe home environments.
Do you guarantee arrival times?
We commit to a two-hour arrival window for all scheduled services.
Can I request specific cleaning tasks?
Yes, we offer customizable add-ons for specialized cleaning requirements beyond standard packages.
Reviews (7)
Rosemary C. C.
Nov 03, 2021
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From start to finish, working with Welcome Home Cleaning Service was a joy. They are responsive, affordable, fast, professional -- and amazing! I can't say enough about this service, especial after having many bad experiences with cleaning companies. My house has not been this clean since we bought it 10 years ago!
Carolyn Rowland
Nov 03, 2021
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Reaching the office by phone is impossible. First, they skipped me on my regular week and insisted I'd changed it to every 3 weeks. Then they promised our preferred house cleaners and today sent another team. They did not wear masks. They arrived 45 min prior to the window of time I was given. They did not use the floor product we asked that they use. When you can reach them they try to help but today was just the last straw.
Kelly Bolin
Oct 15, 2021
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The ladies are super friendly and did an outstanding job. I was so excited to see my clean floors which is hard to do with all my kids and dogs! Service: Standard clean
Chris H.
Sep 28, 2021
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Amanda and Erica called ahead - showed up on time - came in and did a great job. They were thorough. They were also a friendly pair - so I was comfortable letting them in to work. They were both very keen to make sure I was happy with the work they had done and was satisfied with every aspect. They were booked for a move out service - if it's Amanda and Erica - I 110% recommend.
Sean M.
Aug 20, 2021
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I normally don't leave bad reviews for a company, but my experience was not positive. I hired Welcome Home Cleaning to deep cleaning my house before I moved in, that had previous been a rental house. Part of the cleaning included cleaning out the cabinets, dusting the ceiling fans, and cleaning the walls. Unfortunately this work was not done. When I sent in pictures and they sent out a 2nd cleaning crew, my cabinets were still not cleaned. I really don't like complaining in a review, but I've used multiple cleaning services before, and never had such a bad experience.
Joe Moore
Jul 30, 2021
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We had the deep cleaning done in our house. I wasn't sure we needed the deep cleaning but wanted to get us off on a good foot for at least monthly cleanings in the future. I could not believe the level of detail, focus, and kindness. Our place was cleaner than I could have imagined. Our professionals were very nice to our 1.5 year old dog. This was really helpful to us as we both had to work from home during the cleaning too. Pup calmed down by seeing them in action and with their kindness. If you've been working from home and haven't had energy to deep clean, treat yourself! This place is the best. Their no guess rates are perfect for stress free quotes. Thanks so much team!
Jim C.
May 12, 2021
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Welcome Home Cleaning just cleaned our house. Two delightful young ladies Katherine and Amanda did a wonderful job. They were very prompt on the arrival time. Friendly and outgoing. We will definitely have them back again.
