Welcome to American Chimney Service, a premier provider of quality professional chimney services in New Jersey and New York. Since we first opened our doors, we have been dedicated to providing every homeowner with the finest, most cost effective chimney cleaning, maintenance and repairs. A full-service, family owned and operated company, American Chimney Service makes customer satisfaction our top priority, every day, for every project. All of our lead technicians are certified by the Chimney Safety Institute of America.
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History
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American Chimney Service was established by Robert Brancaccio to service the chimney needs for residential and commercial clients in Northern New Jersey and New York. He started out almost 2 decades ago as a summer employee, and within 2 years ended up running the company. Mr. Brancaccio introduced the concepts of professionalism and customer service to his former company, and later to his own. He believed that obtaining the proper certifications and licenses greatly enhanced his business and his ability to service his customers properly.
Services
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Fireplace, wood-burning stoves, gas or oil heating appliances all contribute to dirty chimneys. Burning wood produces a black, sticky combustible. A safe, compliant chimney lining is mandated in most fire codes as a result of extensive testing by the National Bureau of Standards (NBS) to address. Until very recently, expert inspection and evaluation of fireplaces, stoves or other venting systems were left up to the discretion of chimney. New Jersey Uniform Construction Code requires a chimney certification for replacement of a hot water heater, furnace, or boiler.
Core Values
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At American Chimney Service, we hold ourselves accountable for every job we take on. We always follow through, and take our responsibilities seriously, as we know that this is the key to success. We do this as a team, and our office and field staff are carefully coordinated to create an optimal experience for our clients through our services.
What to Expect
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At American Chimney Service we know that your time is valuable, and therefore strive to provide service and solve problems with minimal inconvenience. Most companies are either unwilling or unable to provide true appointment times - they expect you to wait at home for them all day, if necessary. We respect your time, and therefore have changed the way appointments are made and kept - our windows of time are precise, and we call you once a technician is dispatched.If you have to leave the house during your appointed "window" but don't want to miss our appointment, you may choose to provide us with a cell phone number, and we'll contact you when we're on our way.
Reviews (10)
Amy Stern
May 29, 2022
Had their team come in to inspect the chimney in my newly purchased home. Discovered that the HVAC system was a complete mess. These guys were professional, fairly priced, and explained every single issue and repair every step of the way. They've come back twice now - once to fix an issue caused by my roofer (not their fault & they still fixed it) & once just to re-explain the chimney system & options for upgrading it (the house is 100 years old.) I could not recommend them more.
Jill Singleton
Mar 12, 2022
Although I am not a person inclined to write reviews, I felt compelled to do so here as our experience with American Chimney Service was remarkable on a number of fronts. First of all, I was very impressed with the company's communication and responsiveness. I initially used them to get an inspection and estimate for a job in a house my husband and I were buying in Sparta.
The office was available and responsive, and completed the inspection and estimate in a super timely fashion. Once we contracted to do the work, Doug was our point person and I have to say he was a true gentlemen - he was always available to answer my questions via text and kept me apprised of our status in the lineup of work as they completed projects in the queue before us.
When the work was completed, one component of the job was not completed according to our agreement - instead of using stone to rebuild the chimney, concrete was used in one part - an outcome that was at odds with our desires. That's where this company's integrity truly shined - they assured me the error would be corrected free of charge and provided me with several options from which to choose.
The re-do was scheduled without delay, and the outcome was perfect - exactly the restoration we were looking for. It's rare to find a company and individuals like the ones we found at ACS. I recommend them with high praise and without reservation.
The office was available and responsive, and completed the inspection and estimate in a super timely fashion. Once we contracted to do the work, Doug was our point person and I have to say he was a true gentlemen - he was always available to answer my questions via text and kept me apprised of our status in the lineup of work as they completed projects in the queue before us.
When the work was completed, one component of the job was not completed according to our agreement - instead of using stone to rebuild the chimney, concrete was used in one part - an outcome that was at odds with our desires. That's where this company's integrity truly shined - they assured me the error would be corrected free of charge and provided me with several options from which to choose.
The re-do was scheduled without delay, and the outcome was perfect - exactly the restoration we were looking for. It's rare to find a company and individuals like the ones we found at ACS. I recommend them with high praise and without reservation.
Kathleen Kerwin
Feb 28, 2022
I live in an old home and needed serious repair work on my chimney. I had contacted at least 4 other companies who either never responded, told me nothing was wrong, or told me they couldn't help. Finally I found American Chimney and they were a breath of fresh air. Nick was extremely responsive, easy to talk with, and clearly explained everything that needed to be done.
The price was fair and the crews that came to do the work were friendly and didn't make a mess. I am extremely happy with the final outcome and love enjoying the fireplace, especially now knowing it's safe! thank you!
The price was fair and the crews that came to do the work were friendly and didn't make a mess. I am extremely happy with the final outcome and love enjoying the fireplace, especially now knowing it's safe! thank you!
Sharla Blanz
Dec 26, 2021
American Chimney was very professional and easy to work with. Nick arrived on time and gave me a quote to replace a turbine on my chimney. He explained the need for a turbine and showed me the drone photos of my chimney. The quote was prompt and I booked the repair/replacement. Brady did the replacement of the turbine. He was professional and efficiently did the work needed. Thank you, American Chimney, for answering all of my questions, and your professionalism. I highly recommend American Chimney.
Jimmy
Nov 10, 2021
Two repairmen from American Chimney came and relined our chimney. One guy (Mike) was extremely communicative and walked us through what was being done and how it was going along the way. At the end, he walked us through all the work that was done and educated us on how to safely operate the chimney. We really appreciated the professionalism demonstrated end-to-end with our American Chimney experience; highly recommend!
Allen Serhat
Sep 14, 2021
Andrew
Aug 12, 2021
I have had a very good experience with American Chimney Service. Send a request for an estimate and got a response quickly to scheduled the visit. Pablo showed up on time as scheduled and wearing a mask. He was easy to work with and answered any questions I had. The quote given was competitive. After checking out the reviews about this company I had decided to hire the company for my chimney repair.
The crew showed up on time as schedule and the mason named Israel was very professional and polite and explained the job in details to me. At the end they did a nice job on my Chimney. The whole process was very organized and efficient. I am very happy with the company and the job they performed.
The crew showed up on time as schedule and the mason named Israel was very professional and polite and explained the job in details to me. At the end they did a nice job on my Chimney. The whole process was very organized and efficient. I am very happy with the company and the job they performed.
Meg Sudlik
May 01, 2021
Roberto and his team rebuilt the chimney that connects to my furnace several years ago and did an amazing job. Recently I had an issue and he came back to my house, went on my roof and did an inspection of the chimney cap. Fortunately all was fine - and he updated me and didn't even charge for the work. I highly recommend American Chimney Service. Prompt and professional service.
Mehul Karia
Dec 22, 2020
Called Doug for the Chimney Inspection and he was nothing but fantastic. My realtor was also amazed. Doug was knowledgeable, didn't over sell and explained everything in detail. As a first time homeowner, he made me feel comfortable. I wish all inspections were done in this manner and people were as nice as he is. I would highly recommend Doug and his company for whatever your needs are - he is very honest.
Jason Driscoll
Nov 06, 2020
I recently called American Chimney Service to inspect our fireplace/chimney in our newly purchased home. Doug walked me through the various issues facing our setup, explaining them in great detail. He offered us a rough estimate on what the work would cost and was more than understanding that we couldn't afford to take on the project at this time.
He even went above and beyond to make sure our furnace exhaust was in good order. Once we are able to make the needed repairs we'll absolutely be calling American Chimney back to take care of the job.
He even went above and beyond to make sure our furnace exhaust was in good order. Once we are able to make the needed repairs we'll absolutely be calling American Chimney back to take care of the job.
