Business Details
50+ Years
experience
Emergency
services
Your Trusted Plumbing & Septic Experts in Central New York
AALCO Septic & Sewer has served Central New York since 1971, delivering comprehensive septic, plumbing, and drain solutions for residential, commercial, and industrial clients. Our team of trained technicians utilizes advanced technologies like Terralift soil restoration to address complex drainage issues without disruptive excavation. We prioritize punctuality, professional service, and 24/7 emergency support to resolve critical plumbing problems promptly. Our tailored maintenance programs for businesses ensure uninterrupted operations through grease trap management and drain inspections. We offer financing for large projects and maintain transparency with automated service reminders and multiple payment options. Our commitment to quality is reflected in our 98.8% customer referral rate and A+ BBB rating.By combining decades of experience with innovative methods, we provide reliable, cost-effective solutions for septic tank maintenance, sewer line repairs, and drainage field restoration. Our video inspection technology allows precise problem diagnosis, minimizing recurring issues. We serve diverse sectors including medical facilities, restaurants, schools, and real estate properties. Our dedication to customer satisfaction ensures timely service, clear communication, and long-term system reliability.
Services
Septic Tank Pump Out
Drain Cleaning
Terralift Excavating
Grease Trap Maintenance
Video Inspections
Details
- Year established: 1971
Highlights and features
- We provide 24/7 emergency septic and drain services with live support
- Our Terralift technology restores drainage fields without excavation
- Trained technicians deliver precise video inspection diagnostics
- We offer financing options for large septic system projects
- Tailored commercial maintenance programs prevent plumbing emergencies
What people say
Fast dependable service
Professional technicians
Effective maintenance programs
24/7 availability
Helpful advice
Services
Septic Systems
We provide complete septic system care including pump outs, inspections, and repairs. Our technicians address backups, install new systems, and restore failing drainage fields using Terralift technology. We offer regular maintenance programs to prevent emergencies and extend system lifespan for residential and commercial properties.
Commercial Drain Maintenance
Our tailored programs maintain commercial drainage systems in restaurants, medical facilities, and industrial buildings. Services include grease trap cleaning, floor drain maintenance, and sewer line inspections. We provide free onsite analysis and scheduled maintenance to prevent costly emergencies while ensuring compliance with health regulations.
Terralift Excavating
This innovative technology rejuvenates compacted soil and restores drainage fields without excavation. Terralift injections break up soil compaction, improve water flow, and revive leach fields in one day. Ideal for residential lawns and commercial properties needing non-invasive solutions to persistent drainage problems.
Residential Drain Cleaning
We clear clogged drains in homes using high-velocity water jetting and video inspection technology. Services include sink lines, sewer lines, sump pump drains, and roof drain cleaning. Our technicians identify root causes of recurring clogs and provide lasting solutions for plumbing systems in single-family homes and multi-unit buildings.
24/7 Emergency Service
Our team responds to urgent plumbing and septic issues at any hour. Available weekends, holidays, and after regular business hours, we dispatch technicians promptly for burst pipes, septic backups, and drain failures. Customers always speak to live representatives who coordinate immediate service without automated systems.
Questions
What septic services do you offer for homeowners?
We provide septic tank pumping, drainage field restoration, video inspections, and regular maintenance programs. Our Terralift technology rejuvenates failing leach fields without excavation.
Do you provide emergency plumbing services?
Yes, our 24/7 emergency team responds to urgent issues including burst pipes, septic backups, and drain failures. Technicians are available nights, weekends, and holidays.
How does Terralift soil restoration work?
Terralift injects high-pressure air into soil to break compaction and restore drainage. This non-invasive method revitalizes leach fields in one day without lawn disruption.
What payment methods do you accept?
We accept MasterCard, VISA, American Express, and Discover. Financing options are available for large septic system projects and repairs.
Do you serve commercial properties?
Yes, we offer tailored drain maintenance programs for restaurants, medical facilities, schools, and industrial buildings including grease trap cleaning and sewer line inspections.
Reviews (5)
Brandy Lee
Jan 18, 2022
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Actually. they didn't help me but instead assisted my daughter. She is 19 and renting an apartment with a few plumbing issues. After months of no help from the landlord, we told her to call a plumber. Time to get serious! The technician went above and beyond. Not only did he request the landlord be present but he went up one side of him and down the other for allowing these conditions to continue. He fixed the problem in a short amount of time and was super nice to my daughter and her BF. They are so excited to be able to shower and do laundry in their own apartment! Thank you!
Scott
Jul 16, 2021
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Called and got assistance right away. The gentleman informs me that a second opinion is needed and says his coworker will be out later that day. That person never shows up and never calls. I call back (takes three attempts to get a proper response) for an explanation and they schedule me for first thing the next morning. Now they callAnd tell me that they can't get to me for another four days. I will be finding someone else to do the work or at least Communicate and schedule properly.
Mark LaPolla
Jul 09, 2021
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The sewer pipes inside my home were not draining and needed to get it fixed as soon as possible. After making calls to more recognizable national companies, with NO return calls, I called AALCO. In about 5 minutes I received a call from Joe who explained a few things to me. I decided to wait an additional day and called the office at 8AM on Monday. Again, in 5 minutes, Jim called me back, told me when he was going to be here and, he was. Jim is awesome. Professional, helpful, and gave us a few tips on preventing any issues going forward. I cannot recommend AALCO enough. Do yourself a favor and call them before anyone else. To the answering service, to the office team, to Joe and Jim, thank you!
BlueWolf Games
Mar 10, 2021
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The gentleman who came to pump my septic was very kind and helpful the woman In the office was very understanding and patient they are amazing people to do business with I totally recommend them wish I could give them more then a 5 star rating will totally call them again when I have issues!
Michael Mariani
Feb 26, 2021
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Absolutely wonderful group of folks! Kind, conscientious, professional. My wife and I cant say enough good things. Jerry was excellent! Service: Sewer repair
