Business Details
38 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services
At Disaster Services, we have dedicated ourselves to providing comprehensive disaster recovery solutions for over four decades. Our independently-owned company specializes in smoke, water, fire, and mold damage restoration, combining state-of-the-art technology with a team of certified professionals who bring extensive experience to every project. We pride ourselves on our 24/7 emergency response capability, ensuring clients receive immediate assistance during critical moments. Our commitment to excellence is reflected in our adherence to EPA, NYC Health Department, and IICRC guidelines, while maintaining full certification and insurance for client peace of mind.We work directly with insurance companies to streamline claims processes and deliver guaranteed results, prioritizing client satisfaction through transparent communication and meticulous service execution. With a legacy dating back to 1988, our team has evolved from a small carpet cleaning service into a trusted leader in disaster recovery, serving Central New York communities with unwavering dedication to quality and reliability.
Services
Smoke Damage Remediation
Water Damage Restoration
Fire Damage Cleanup
Mold Remediation
Odor Control
Ultrasonic Cleaning
HEPA Air Filtration
Debris Removal
Insurance Claims Assistance
Emergency Board-Ups
Details
- Year established: 1988
Highlights and features
- We offer 40+ years of specialized disaster recovery experience
- Our certified technicians provide 24/7 emergency response services
- We maintain full compliance with industry safety and quality standards
- We guarantee all work performed with insurance coordination
- Our team arrives within 90 minutes for urgent situations
Associations and certifications
- IICRC
- EPA
- NYC Health Department
Services
Smoke Damage Remediation
Our smoke damage restoration service employs advanced deodorization and HEPA filtration systems to eliminate persistent smoke odors and residue. Certified technicians perform complete structure cleaning, content restoration, and odor control using industry-approved chemicals and equipment. We guarantee complete smoke odor elimination from buildings, clothing, and personal belongings while maintaining compliance with health and safety regulations.
Water Damage Restoration
We provide rapid water extraction and structural drying services using thermal imaging and moisture detection technology. Our team performs emergency pump-outs, sewage cleanup, and anti-mildew treatments while preventing secondary mold growth. With state-of-the-art drying equipment and direct insurance billing capabilities, we restore residential and commercial properties to pre-loss conditions efficiently and thoroughly.
Mold Remediation
As New York State licensed mold contractors, we implement containment protocols and specialized removal techniques to eliminate mold infestations. Our services include moisture monitoring, HEPA air filtration, and anti-microbial treatments that meet EPA and IICRC standards. We work with industrial hygienists to ensure complete mold eradication and provide certified clearance testing for residential and commercial properties.
Fire Damage Cleanup
Our fire damage specialists secure properties through emergency board-ups and perform comprehensive content cleaning and structural restoration. We handle debris removal, smoke odor control, and fire extinguisher residue cleanup while coordinating with insurance providers. The process includes temporary heating solutions and structural drying to prevent secondary water damage from firefighting efforts.
Emergency Response
We maintain 24/7 emergency response teams that arrive within 90 minutes of initial contact. Our certified technicians handle all disaster types including water intrusion, fire damage, and mold emergencies. The service includes immediate property assessment, damage mitigation, and continuous communication with property owners and insurance representatives to ensure rapid recovery.
Questions
What areas do you service?
We serve Oneida County and surrounding Central New York areas including Utica, Rome, New Hartford, and Whitesboro.
Are you available for emergencies?
Yes, our 24/7 emergency response team arrives within 90 minutes of your call for urgent situations.
Do you work with insurance companies?
We coordinate directly with all major insurance providers and offer direct billing services for your convenience.
What certifications do you hold?
We maintain IICRC certification and comply with EPA, NYC Health Department, and NY State mold remediation standards.
How long have you been in business?
We've provided disaster recovery services since 1988, with over 40 years of combined technician experience.
Do you guarantee your work?
Yes, we guarantee all restoration services and provide certified clearance testing for mold remediation projects.
Reviews (5)
Mike Marley
Nov 14, 2021
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An actual person answered the phone when I called, and it was the business owner, Dean Tucciarone. He came out to our home that same day to inspect the damage and immediately thereafter developed a treatment plan. An hour later, I had a written estimate with scope of the treatment services to be provided along with an authorization form which I signed and submitted. Dean and a crew were at my home the next morning at 8:30am to begin the cleanup, they were professional and very personable.
My wife and I were extremely relieved to have experts on hand so promptly to remedy the situation and who put us at ease almost immediately. I highly recommend Disaster Services LLC. M. Marley New Hartford, NY
My wife and I were extremely relieved to have experts on hand so promptly to remedy the situation and who put us at ease almost immediately. I highly recommend Disaster Services LLC. M. Marley New Hartford, NY
Barbara Byrne
Sep 06, 2021
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The basement mold issue was significant enough to need remediation in order to keep me comfortable in my home. Dean and the Disaster Services crew were personable, informative, professional, and completed the job in just a few days. Many thanks. Service: Water damage-related mold removal
Geoff Storm
May 06, 2021
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Dean and his team were incredibly responsive, professional, thorough, and fast. Highly recommended. Service: Water damage-related cleanup & repair
Lorie Scarfarotti
Nov 02, 2020
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Dean is the utmost professional - he is clearly knowledgeable and experienced, thorough in his inspection and report, taking time to explain and provide practical solutions, and he responds quickly to my many questions. We still have more work to do, and know we're in great hands! Service: Mold inspection
Candiss Potter
Mar 14, 2020
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We had a very strong mold smell coming from our kitchen which prompted us to call Dean. He came the same day to assess the situation and located where the mold smell was coming from. He then gave us the course of action that he would recommend. We agreed with his recommendations and he then immediately set up a course of action to remove and eliminate the mold, which was quite a process. Dean called or came over everyday to see the progress during this time and made us feel less anxious as we went through this disaster.
He also told us to call him if we had any questions. Dean was always compassionate, courteous and professional and resolved the mold problem. We are extremely happy with the end result and would highly recommend Dean and his team.
He also told us to call him if we had any questions. Dean was always compassionate, courteous and professional and resolved the mold problem. We are extremely happy with the end result and would highly recommend Dean and his team.
