Business Details
20 Years
experience
Emergency
services
Professional Carpet & Floor Cleaning in Wilmington, NC
Established in 2006, Bluewater Carpet Solutions has built a reputation for excellence in residential and commercial cleaning services. Owned and operated by Travis and Brittany Koontz, our company prioritizes creating clean, healthy environments through advanced technology and personalized service. We specialize in carpet, tile/grout, mattress, upholstery, and vinyl plank floor cleaning, utilizing a truck-mounted steam system certified by the Carpet and Rug Institute. Our team, certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), personally handles every job to ensure meticulous attention to detail.We maintain transparency with upfront pricing, no hidden fees, and prioritize client communication throughout every project. Our commitment to community extends through fostering efforts and partnerships with local restoration companies for emergency services. With over 18 years of experience, we combine technical expertise with a family-oriented approach to deliver trustworthy, insured services across southeastern North Carolina.
Services
Carpet Cleaning
Upholstery Cleaning
Mattress Cleaning
Tile/Grout Cleaning
Vinyl Plank Floor Cleaning
Commercial Carpet Cleaning
Water Extraction
RV Carpet Cleaning
Boat Upholstery Cleaning
Flood Damage Response
Details
- Year established: 2006
Highlights and features
- We use truck-mounted steam systems for deeper cleaning and faster drying
- Owners personally handle all jobs and client communications
- Transparent pricing with no hidden fees or unexpected charges
- Certified professionals with 18+ years of local industry experience
- Specialized equipment prevents mold growth and carpet damage
Associations and certifications
- Institute of Inspection, Cleaning and Restoration Certification (IICRC)
- Carpet and Rug Institute Gold Star Rated
Services
Carpet Cleaning
Our truck-mounted steam cleaning system removes deep-seated dirt and stains from carpets. Using hot water extraction, we sanitize fibers while maximizing moisture removal to prevent mold growth. This method exceeds traditional cleaning effectiveness, leaving carpets refreshed and hygienic.
Upholstery Cleaning
Delicate yet thorough cleaning for furniture fabrics using controlled water application. Our handheld tools adjust pressure for delicate materials while removing stains and allergens. Most fabrics dry within hours, restoring appearance and extending furniture lifespan through professional-grade solutions.
Tile/Grout Cleaning
High-pressure steam sanitizes tile and grout surfaces while removing built-up grime. Our degreasing agents and orbital wand technology eliminate residue without damaging surfaces, achieving deeper results than household cleaning methods for both residential and commercial spaces.
Water Extraction
We address minor water damage with specialized equipment and partner with restoration experts for major incidents. Our rapid response helps prevent mold growth and structural damage through efficient extraction and drying techniques tailored to the affected area's needs.
RV & Boat Cleaning
Customized cleaning solutions for RV and boat interiors using compact equipment suited to confined spaces. We remove marine-specific stains and odors from carpets and upholstery while protecting sensitive materials, maintaining vehicle aesthetics and hygiene standards.
People
Travis Koontz
Owner/Operator
UNCW graduate (2006) and certified IICRC technician. Started Bluewater during college, focusing on technical excellence and personal service. Handles all jobs directly, ensuring quality control and client satisfaction through hands-on management.
Brittany Koontz
Co-Owner
Active business partner managing operations and client relations. Collaborates with Travis on service delivery and community engagement. Their combined leadership maintains the company's commitment to transparency and personalized care since 2006.
Questions
What areas do you service?
We serve Wilmington, Carolina Beach, Kure Beach, Wrightsville Beach, Leland, Figure Eight Island, Scotts Hill, and Castle Hayne.
Are your technicians certified?
Yes, our team holds certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC).
Do you offer emergency cleaning services?
We handle small flood damage jobs and partner with local restoration companies for major emergencies.
What cleaning methods do you use?
We use truck-mounted hot water extraction systems and specialized solutions for deep carpet and surface cleaning.
Are there hidden fees?
No, we provide transparent pricing with no hidden charges. All additional costs are discussed before service.
Can you clean boat or RV interiors?
Yes, we specialize in carpet and upholstery cleaning for boats and RVs with tailored equipment and techniques.
Reviews (7)
Joel Peters
Jun 15, 2022
Report
Travis gave us a good quote, was patient with us as we had multiple contractors in the house, and arrived right on time for cleaning. Our carpets look amazing. He even removed a years-old pet stain that saved the carpet. Thanks, Travis! Services: Pet stain & odor removal, Carpet steam cleaning
Carrie Helms
May 29, 2022
Report
Bluewater was amazing! They were responsive when I contacted them, scheduled as soon as possible, arrived promptly, and renewed our carpet and window seat. Very professional. I look forward to the next service! Services: Carpet steam cleaning, Upholstery cleaning
Sandra Dinapoli
May 27, 2022
Report
Bluewater Carpet Cleaning does an awesome job, very responsible, reliable and very fair with pricing and does an amazing job. I highly highly recommend them. Service: General carpet cleaning
John Mayo
May 20, 2022
Report
Travis responded quickly with an accurate quote. He is friendly and professional, which is a bonus. The work he did was outstanding! Our carpet had a few pet stains but the thing I was most worried about was slime. Yes, green slime on my beautiful, expensive carpet. I'm delighted to report we are slime free! Thanks, Travis! See you next year:
Alan Aubin
Apr 19, 2022
Report
Travis runs an amazing business. I use his services every year. His equipment is top notch, but more importantly you are going to be supporting a local small business and an awesome guy. If you need carpets, sectionals, or bar stools cleaned - call Travis today! Services: Area rug cleaning, General carpet cleaning, Upholstery cleaning
Accounting Wilm Realty
Mar 19, 2022
Report
Travis was prompt to get a last minute job schedule for us. He did a great job as always and was very professional! Service: General carpet cleaning
Rebecca Swanson
Mar 10, 2022
Report
Bluewater's professional cleaning makes our carpet and sofa look brand-new. Appreciate the attention to detail, and courteous, timely service. Thank you! Services: General carpet cleaning, Upholstery cleaning
