Business Details
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Expert Chimney Cleaning & Repair Services in Connecticut
Safeside Chimney has been a trusted name in Connecticut's chimney services industry for over 25 years. With a team of 20+ skilled professionals, including 10 CSIA Certified Chimney Sweeps, we service over 5,000 homes annually while maintaining rigorous training standards through partnerships with the Chimney Safety Institute of America. Our commitment to excellence is demonstrated through our Better Business Bureau accreditation, membership in the National Chimney Sweep Guild, and adherence to strict ethical guidelines that prioritize customer safety and satisfaction.We specialize in comprehensive chimney solutions ranging from routine maintenance to complex masonry repairs, utilizing advanced techniques like Heatshield flue sealing and certified installation practices. Our service area covers all of Connecticut, with a proven track record of resolving chimney issues efficiently while maintaining immaculate work environments during every service call.
Services
Chimney Cleaning
Chimney Repair
Chimney Rebuilding
Duct Cleaning
Fireplace Maintenance
Masonry Waterproofing
Chimney Relining
Smoke Chamber Repairs
Chase Cover Installation
Dryer Vent Cleaning
Highlights and features
- 10 CSIA Certified Chimney Sweeps with year-round training
- 24/7 emergency service for urgent chimney issues
- Certified Heatshield installer for advanced flue sealing
- Serves 5,000+ homes annually with 25+ years experience
- Backed by Better Business Bureau accreditation
Associations and certifications
- CSIA Certified Chimney Sweeps
- Better Business Bureau
- National Chimney Sweep Guild
What people say
Knowledgeable staff
Spotless cleanup
Timely service
Fair pricing
Expert repairs
Services
Chimney Cleaning
Our certified technicians perform thorough chimney cleaning using specialized brushes and equipment. We remove creosote buildup, soot, and debris while inspecting for safety issues. The process includes checking dampers, fireboxes, and flue liners. Our comprehensive checklist ensures proper airflow and identifies potential problems before they escalate.
Chimney Repair
We address cracked bricks, damaged mortar, and leaking chimneys through professional masonry repair. Our services include crown repair, tuckpointing, and flashing restoration. Certified Heatshield installers handle flue sealing, while our team resolves draft problems and relining needs. All repairs follow CSIA safety standards and building code requirements.
Chimney Rebuilding
When repairs aren't sufficient, we perform complete chimney rebuilding. Our master masons reconstruct chimneys from solid foundations, using quality materials that match original construction. This includes rebuilding leaning structures, replacing deteriorated tiles, and installing new flashing systems for long-term durability and safety compliance.
Duct Cleaning
Our duct cleaning service removes accumulated dust and debris from HVAC systems. Using professional equipment, we clean supply and return air ducts, improving indoor air quality and system efficiency. The process includes inspecting for leaks and ensuring proper insulation throughout the ventilation system.
Dryer Vent Cleaning
We clean dryer exhaust vents to prevent fire hazards and improve appliance efficiency. Our technicians remove lint buildup, check for blockages, and inspect venting systems for proper operation. Regular maintenance extends dryer lifespan and reduces energy consumption through improved airflow.
People
Dale LaChapelle
Client Services Manager
With over 15 years in customer service, Dale manages client relations and ensures satisfaction across all service interactions.
Gail Izzo
Office Manager
Gail oversees daily office operations with 20+ years of administrative experience in the home services industry.
Eric Acuna
Operations Manager
Eric coordinates field operations, managing technician schedules and service quality control across Connecticut.
Julius Skindaras
Installations Supervisor
Specializing in chimney installations, Julius supervises all new system setups and component installations with technical expertise.
Chris Grey
Masonry Supervisor
As lead mason, Chris directs all brickwork and stone repair projects, maintaining structural integrity and aesthetic quality.
Questions
How often should I clean my chimney?
The National Fire Protection Agency recommends annual inspections. More frequent cleaning may be needed for heavy usage or wood-burning appliances.
What cleaning methods do you use?
We use specialized brushes and equipment tailored to chimney type, including top-down and bottom-up cleaning techniques with protective drop cloths.
How do you handle chimney emergencies?
Call our emergency line for urgent issues like blockages or sudden leaks. We prioritize emergency calls during business hours.
Do you offer service guarantees?
Yes, we guarantee satisfaction and will re-service any unsatisfactory work at no additional charge.
Are your technicians certified?
All technicians are CSIA-certified with ongoing training, and we maintain Better Business Bureau accreditation.
What areas do you service?
We serve all Connecticut communities including Hartford, New Haven, Stamford, and surrounding regions.
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Reviews (5)
Patrice Niewinski
Jun 22, 2022
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The mason and workers did a great job. They were friendly and considerate. I was pleased with my new chimney! Unfortunately, the office staff at Safeside were non communicative, & unpleasant at times. Service: Chimney repair & restoration
James Krul
May 16, 2022
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My experience using Safeside Chimney has always been good. In the past they completely rebuilt my crumbling chimney and more recently I had them install a liner in my furnace flue. Services: Chimney repair & restoration, Chimney inspections, Smoke chamber cleaning, Rain cap installation, Chimney flue cleaning
Will Creedle
May 05, 2022
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Steve and Mike were great. Fixed my chimney right up and left the place spotless, which was no small feat considering how much soot they got out. Been using Safe Side for years. Service: Chimney cleaning
Erika Leigh
Apr 21, 2022
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Safe side professionals were knowledgeable, very neat & clean while cleaning the fireplace/chimney inside my home, and courteous too. A good service for a good price! Services: Chimney cleaning, Fireplace installations, Stove & fireplace cleaning
Paula Prates
Apr 11, 2022
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The employees of Safeside Chimney that came to my house were absolutely flawless. Professional, courteous, friendly & knowledgeable. They had to put inserts into my chimney, fix my wood stove piping and flue. Joe S. made me aware of items to expect when we start the wood stove for the first time. He also told me that I needed new fire bricks because the ones in the stove were not safe. I also plan on purchasing a new boiler, Joe said "make sure the new boiler matches up to the pipes we just installed.
Otherwise you will have to replace these to fit the new boiler" Again, I wouldn't have had a clue. This is my first home purchase and I want to keep my family safe. Safeside Chimney has made a life time customer out of today's visit. The two young men that came into my home took the time to educate me and keep my family safe. The price was reasonable and the response time to get it done was impeccable. Thank you so much this was the best experience I have had with a company since the purchase of my home.
Otherwise you will have to replace these to fit the new boiler" Again, I wouldn't have had a clue. This is my first home purchase and I want to keep my family safe. Safeside Chimney has made a life time customer out of today's visit. The two young men that came into my home took the time to educate me and keep my family safe. The price was reasonable and the response time to get it done was impeccable. Thank you so much this was the best experience I have had with a company since the purchase of my home.
