Business Details
41 Years
experience
Emergency
services
Trusted Carpet Cleaning & Water Damage Restoration in Norfolk, VA
Since 1985, DYCARP has been a trusted provider of comprehensive carpet, upholstery, and flooring solutions in Hampton Roads. Our family-owned business combines decades of hands-on experience with certified expertise in water damage restoration and mold remediation. We deploy advanced truck-mounted equipment and specialized techniques for deep cleaning tile, grout, and all carpet types, addressing pet odors, stains, and structural damage. Our 24/7 emergency response teams prioritize rapid intervention to minimize property damage, while our installation services cover hardwood, vinyl, and commercial-grade flooring. We maintain strict adherence to quality standards through partnerships with top-tier product suppliers. Our technicians undergo rigorous training in enzyme treatments, sub-floor remediation, and precision repairs that restore functionality without visible damage.With showrooms offering material samples and free estimates, we support both residential and commercial clients through every phase of flooring maintenance and replacement. Our 100% satisfaction guarantee reflects confidence in our workmanship, demonstrated through repeat service calls at no additional charge if initial results fall short. Operating across Norfolk, Virginia Beach, and surrounding areas, we maintain transparent communication with insurance providers to streamline claims processing for water damage cases. This commitment to accountability and technical excellence has solidified our reputation as a leader in comprehensive flooring solutions.
Services
Carpet Cleaning
Water Damage Restoration
Flooring Installation
Tile & Grout Cleaning
Pet Odor Removal
Carpet Repair
Mold Remediation
Commercial Cleaning
Upholstery Cleaning
Emergency Services
Details
- Year established: 1985
Highlights and features
- We offer 24/7 emergency water damage response with certified technicians.
- Our 100% satisfaction guarantee covers free re-cleaning or refunds.
- Family-owned with 35+ years of local flooring expertise.
- We handle complete flooring solutions from stain removal to installation.
- Advanced truck-mounted systems clean carpets, tile, and upholstery effectively.
Associations and certifications
- Certified in Water Damage
- Certified in Mold Remediation
Services
Carpet Cleaning
Our carpet cleaning service utilizes truck-mounted steam systems and dry-cleaning methods to remove deep-seated dirt, pet stains, and odors. Technicians apply enzyme treatments that break down organic matter while preserving fabric integrity. We serve residential and commercial properties across Hampton Roads with free on-site assessments.
Water Damage Restoration
Emergency water damage teams deploy industrial extraction equipment and anti-fungal treatments within hours of service calls. We handle mold remediation, sub-floor drying, and carpet replacement while coordinating with insurance providers. Our 24/7 response ensures minimal structural compromise following plumbing failures or natural disasters.
Flooring Installation
We install hardwood, vinyl, laminate, and commercial-grade carpeting with precision fitting for residential and business spaces. Our showroom displays material samples while technicians provide free measurements and estimates. Services include sub-floor preparation and transition strip installation for seamless flooring upgrades.
Tile & Grout Cleaning
Specialized wands and pH-balanced solutions clean ceramic, porcelain, and natural stone tile surfaces. Our process removes grout discoloration while protecting sealants on shower walls, kitchen counters, and commercial floors. Annual deep cleaning prevents bacterial buildup in high-traffic areas.
Pet Odor Removal
Multi-stage enzyme treatments target urine crystals in carpets, padding, and sub-floors. We use moisture meters to verify complete drying after sub-surface applications. This process eliminates ammonia smells without harsh chemicals, making homes safer for pets and families.
Questions
What areas do you service?
We serve all Hampton Roads cities including Norfolk, Virginia Beach, Chesapeake, Suffolk, Newport News, and Smithfield.
Do you offer emergency services?
Yes, our 24/7 emergency response teams handle water damage and urgent carpet repairs with immediate on-site arrival.
What carpet cleaning methods do you use?
We employ truck-mounted steam cleaning, portable extraction systems, and dry-cleaning methods tailored to fabric types and soiling levels.
Do you guarantee your work?
We provide a 100% satisfaction guarantee with free re-cleaning within four days if results don't meet expectations.
Can you repair damaged carpets?
Yes, we fix burns, tears, and stretched seams using matching materials to make repairs nearly invisible in most cases.
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Reviews (4)
Alaynna Kaye
Jul 06, 2021
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A very kind duo came out to do an extraction & cleaned the carpets. Thoroughly explained what they were doing, were in and out as quick as possible, worked around me and a baby, and were overall just very friendly people! Highly recommend if your carpets need some TLC!
Robert Nutt
May 29, 2020
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Awesome Clean! Dycarp was GREAT to deal with. The professionals at Dycarp arrived with a truck mounted carpet cleaning system (not that thing you rent at food lion). The water poured out at 250 degrees deep cleaning the carpets in my office. There is but so much a vaccuum cleaner can do. They pulled out years of heavy traffic and my carpets look brand NEW; yes, brand NEW. Ok, so I've got heavy duty commercial carpet, it looks brand NEW.
Mark and Jeff were respectful of my furniture, moved it when necessary and put little foam pads on wooden and metal legs to prevent any damage. Debbie in the office was professional and coordinated with my admin to be here when they said they would and have us ready for their arrival. The price was reasonable and I was happy to pay right away and tip the team for their expert service. I only wish I could give them extra stars. They truly earned my recommendation.
Mark and Jeff were respectful of my furniture, moved it when necessary and put little foam pads on wooden and metal legs to prevent any damage. Debbie in the office was professional and coordinated with my admin to be here when they said they would and have us ready for their arrival. The price was reasonable and I was happy to pay right away and tip the team for their expert service. I only wish I could give them extra stars. They truly earned my recommendation.
Valerie Davis
Mar 23, 2019
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I used Stanley Steemer 1 time and they were ok but wanted to charge extra for a lot of stuff. When I bought a small townhouse as an investment people told me I was crazy to try and clean the carpets, that i'd have to replace them. Someone recommended Dycarp and the carpet came out looking like new! I have used them and recommended them ever since at my personal house and the townhouse. They have always exceeded my expectations and I'll never use anyone else. The workmen are always friendly and efficient and they never try to tack on any extra charges! I've recommended them every chance I get.
Jody Korman
Apr 07, 2018
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They have always done and amazing job on our carpet. We have been using them for many many, years and have always been happy with their work. After the cleaning my carpets look brand new. They have nice employees too!