Business Details
40 Years
experience
Emergency
services
Trusted Carpet & Upholstery Cleaning Experts in Virginia
Masterkleen has been delivering superior cleaning services for over 30 years across Virginia. Founded in 1986 as a locally owned and operated business, our team of IICRC-certified technicians combine decades of field experience with scientific expertise in chemistry and physics to develop customized cleaning solutions. We serve both residential and commercial clients in Chesapeake, Virginia Beach, Norfolk, and surrounding areas. Our services include carpet cleaning, upholstery restoration, stone polishing, and specialized treatments for pet odors and stains.We maintain a service-disabled veteran-owned designation and offer a 10% discount to military personnel and first responders. Our eco-friendly cleaning methods ensure safety for children, pets, and the environment while achieving deeper, longer-lasting results. We guarantee 100% customer satisfaction through personalized service and a commitment to continuous improvement. Our three-decade reputation as a Woolsafe-Approved Service Provider reflects our dedication to quality and industry leadership.
Services
Carpet Cleaning
Upholstery Cleaning
Stone Polishing
Pet Odor Removal
Carpet Dyeing
Coating & Sealing
Rug Cleaning
Hardwood Cleaning
Commercial Floor Care
Concrete Cleaning
Details
- Year established: 1986
Highlights and features
- Over 30 years of cleaning expertise with IICRC-certified technicians
- Locally owned since 1986 with deep community roots
- Eco-friendly green cleaning solutions for safer homes
- 10% discount for military personnel and first responders
- Proven science-based methods eliminate even stubborn stains
Associations and certifications
- IICRC
- Woolsafe
- BBB
What people say
Excellent job
Very punctual
Carpet looks great
Great experience
Fantastic customer service
Services
Carpet Cleaning
Our IICRC-certified technicians use hot water extraction and chemistry-based solutions to deep clean carpets. We inspect for pet stains with UV light, remove odors, and restore fibers. Services include color restoration, spot dye repair, and protective treatments for homes and businesses.
Upholstery Cleaning
We clean and protect sofas, chairs, and other upholstered furniture using steam cleaning and specialty solutions. Our process removes allergens, eliminates odors, and revitalizes fabric appearance. We handle leather, microfiber, and natural textiles with care.
Stone Polishing
We restore natural stone floors and countertops through polishing, honing, and sealing. Our technicians handle marble, granite, and travertine surfaces, removing stains and enhancing natural beauty while providing protective coatings.
Pet Odor Removal
Our patented process targets urine contamination at its source using enzymatic treatments. We inspect with UV light, apply biological neutralizers, and guarantee complete odor elimination from carpets, padding, and subfloors.
Coating & Sealing
We apply RexPro industrial sealants to protect concrete, tile, wood, and metal surfaces. Our coatings prevent mold, mildew, and staining while enhancing surface durability for both residential and commercial properties.
Questions
What cleaning services do you offer?
We provide carpet, upholstery, stone, and floor cleaning, plus pet odor removal, carpet dyeing, and surface sealing solutions.
Do you move furniture during cleaning?
We move small furniture like chairs and coffee tables. Large items require additional service estimates.
Are your cleaning products safe?
All solutions are non-toxic, eco-friendly, and safe for children and pets with no harmful residues.
What discount do you offer?
We provide 10% off to first responders and 20% off to military personnel on services over $150.
How long do carpets dry?
Our advanced system removes more water for faster drying in just a few hours instead of days.
Do you offer emergency services?
Yes, we provide 24-hour emergency cleaning services for urgent situations.
Reviews (4)
Bristen Getz
Jul 13, 2021
Report
Thanks to Roland, my home feels brand new! Our carpets just got a facelift and another several years of life. He really puts the time and effort into knowing his craft, and knowing it well, by using targeted products that actually work based on chemistry combined with the type of surface he's cleaning. I was truly impressed and would recommend him to anyone and everyone. If you're using anyone else, you're doing it wrong. Roland and MasterKleen are just the best.
Lisa Allen
Nov 13, 2020
Report
Roland was professional and courteous and did an awesome job at our office. We had a few stains in the carpet and were not sure if they would even come, and they did. I would highly recommend Masterkleen! Service: General carpet cleaning
Richard Knox
May 30, 2020
Report
I have used Masterkleen a number of times and would give them my highest rating. I have two dobermans so carpets get soiled but after cleaning they look very clean once again. The staff is friendly and take their time to get the job done. Would recommend them again and again. Thanks for a job well done.
LoLo Hanna
Jun 19, 2019
Report
I called Roland because I had a Red stain on my brand new carpet, and I didn't think that it could come out. He was prompt and very nice. He told me that he would be able to get the stain out. At first, I had my doubts. He delivered as promised. I would definitely recommend him. Add to the fact that this is a Veteran Owned Business.