Business Details
48 Years
experience
Trusted Residential Cleaning Services in Newland, NC
Highland Pro Clean has been delivering professional residential cleaning services since 1978. Founded by Ken Johansen, the company transitioned to second-generation leadership in 2011 when Andrew and Jael Johansen took over operations. In 2018, we streamlined our services to focus on personalized, high-quality cleaning solutions tailored to client needs. Our expertise spans window cleaning, gutter maintenance, pressure washing, and siding restoration, serving communities across the High Country region. Fully insured with Workers Compensation and General Liability coverage, we combine decades of hands-on experience with advanced techniques like zero-water purification systems.Andrew Johansen, with over 33 years in the field, ensures every project meets exacting standards, while Jael manages client relations with personalized attention. Our commitment to affordability and transparency has made us a trusted local choice for exterior home maintenance. We prioritize long-term relationships over transactional interactions, reflecting our family-owned values. With service areas including Boone, Beech Mountain, and Roan Mountain, we bring generational expertise to every job. Our approach balances technical precision with customer-centric flexibility, ensuring results that exceed expectations.
Services
Window Cleaning
Gutter Cleaning
Pressure Washing
Siding Cleaning
Details
- Year established: 1978
Highlights and features
- We offer 45+ years of combined experience in residential exterior cleaning
- Our team uses advanced zero-water purification systems for streak-free results
- We provide personalized service with family-owned business accountability
- Our service area covers 12+ High Country communities including Boone and Beech Mountain
- We maintain full insurance coverage for client protection
Services
Window Cleaning
Our window cleaning service removes dirt, mineral deposits, and biological growth using ladders up to 32 feet and zero-water purification systems. This eco-friendly method prevents water spots while reaching difficult second-story windows. Clients benefit from improved natural light transmission and enhanced property aesthetics through our streak-free cleaning process.
Gutter Cleaning
We perform comprehensive gutter system maintenance to prevent water damage to foundations and landscaping. Our annual spring cleaning service removes debris buildup that causes overflow, helping preserve home value. Using specialized equipment, we ensure proper drainage function while minimizing structural risks from clogged gutters.
Pressure Washing
Our pressure washing service eliminates mold, mildew, and grime from home exteriors, decks, and outdoor furniture. Adjusting pressure levels for different surfaces, we restore appearance without causing damage. This service improves curb appeal while protecting building materials from biological deterioration through deep-cleaning techniques.
Siding Cleaning
We specialize in safe, effective cleaning of vinyl, wood, and composite siding materials. Our low-pressure washing method removes years of accumulated dirt and biological growth without harming surface integrity. This maintenance service extends siding lifespan while maintaining consistent exterior appearance across properties.
People
Andrew Johansen
Owner/Operator
Third-generation cleaning professional with 33+ years experience in window cleaning and microbial growth treatment. Born and raised in Newland, NC, Andrew has operated the family business since 2011, emphasizing quality and reliability.
Jael Johansen
Office Manager/Cleaning Technician
Joined the company at age 15, bringing 20+ years of operational experience. Handles client communications while assisting with field services. Resides in Roan Mountain with her family, contributing to local community engagement.
Questions
What exterior cleaning services do you offer?
We provide window cleaning, gutter maintenance, pressure washing, and siding cleaning services for residential properties in the High Country region.
Do you still clean carpets or upholstery?
We discontinued textile cleaning services in 2020. For carpet and upholstery needs, we recommend Bush Carpet Cleaning in Blowing Rock at (828) 295-3318.
How far in advance should I schedule?
Current scheduling extends into September 2025. We recommend contacting us at least 3-4 weeks before your preferred service date.
What areas do you service?
We serve Newland, Boone, Beech Mountain, Roan Mountain, and surrounding High Country communities within a 25-mile radius of our office.
Are you licensed and insured?
Yes, we maintain full insurance coverage including Workers Compensation and General Liability policies for client protection.
What's your cancellation policy?
Please notify us at least 24 hours in advance to cancel or reschedule appointments to avoid potential service fees.
Reviews (4)
Tonya Sorge
Jan 16, 2021
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Andrew was very professional and they did a great job pressure washing and cleaning glass frames at our home. Services: Interior & exterior window cleaning, Power/pressure washing
Martha Misenheimer
May 29, 2020
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Andrew went above and beyond to make sure that my gutters were clean, and the debris (leaves) mess was cleaned up afterwards.
Tica Walley
May 20, 2020
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Andrew and Jael Johansen continue to give great service to their customers, year after year. I'm generally not comfortable hiring people I don't know, to provide services in my home. With Highland Pro Clean, in addition to a job well done, by someone with a pleasant attitude, and a great work ethic, I know my personal safety and property are never at risk. (These days, that's an important element to consider.) Because they're so good, they're usually very busy. So, be sure to get on their schedule well in advance, of when you'd like the work to be done.
Albert Cohen
Mar 21, 2018
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Excellent service. Arrived on time, beautiful window cleaning job, left nothing for us to clean up. Prices were very reasonable. Would definitely recommend this company.
