Business Details
49 Years
experience
Your Premier Choice for Home Cleaning in NW Chicago
Upstairs Downstairs Cleaning Service has been a trusted partner in delivering exceptional home cleaning solutions since 1977. Our family-owned and operated business is rooted in honesty, integrity, and a commitment to the highest standards of cleanliness. With over four decades of experience, we specialize in recurring housekeeping, deep cleaning, move-in/move-out, and apartment cleaning services tailored to meet the unique needs of homeowners and renters in NW Chicago and surrounding areas. Our team of background-checked, bonded, and insured professionals uses premium, non-hazardous cleaning products to ensure every space we service is spotless, hygienic, and welcoming.We pride ourselves on transparent pricing, flexible scheduling, and a 100% satisfaction guarantee, making us the preferred choice for over 3,400 satisfied customers. Our dedication to community and customer-centric approach has earned us 100+ five-star ratings, reflecting our unwavering focus on quality and reliability. Whether you require weekly maintenance or a one-time deep clean, our team is committed to transforming your home into a pristine haven, allowing you to reclaim your time and enjoy a healthier living environment.
Services
Recurring Housekeeping
Deep Cleaning
Move-In/Move-Out
Apartment Cleaning
Kitchen Cleaning
Bathroom Cleaning
Living Room Cleaning
Dining Room Cleaning
Hallway Cleaning
Details
- Year established: 1977
Highlights and features
- We offer over 40 years of experience in professional home cleaning services.
- Our team consists of certified, background-checked, and insured professionals.
- We guarantee 100% satisfaction with every cleaning service performed.
- Our locally owned business deeply understands the needs of NW Chicago residents.
- We provide transparent pricing with no hidden fees or surprise charges.
What people say
Spotless results
Reliable scheduling
Professional staff
Thorough cleaning
Great communication
Services
Recurring Housekeeping
Our recurring housekeeping service ensures consistent cleanliness through weekly, bi-weekly, or monthly visits. Trained professionals focus on kitchens, bathrooms, living areas, and high-touch surfaces using eco-friendly products. Ideal for busy households seeking long-term maintenance without compromising quality or attention to detail.
Deep Cleaning
This comprehensive service targets hard-to-reach areas and neglected spaces with specialized techniques. Includes appliance detailing, grout restoration, and thorough sanitization of all rooms. Perfect for pre-event preparation, allergy relief, or restoring homes to like-new condition after prolonged use.
Move-In/Move-Out
Designed for seamless property transitions, this service covers complete sanitization of kitchens, bathrooms, and living spaces. Focuses on removing construction residue, restoring fixtures, and ensuring compliance with lease requirements. Helps tenants secure deposit returns and landlords attract new occupants with spotless interiors.
Apartment Cleaning
Tailored for smaller living spaces, this service optimizes cleanliness in kitchens, bathrooms, and common areas. Includes dusting, vacuuming, and sanitization of high-traffic zones. Addresses space constraints while maintaining professional-grade results for renters seeking hassle-free maintenance solutions.
Questions
Which areas do you service?
We serve NW Chicago suburbs including Elmhurst, Arlington Heights, Buffalo Grove, Palatine, and Wheeling.
Can I book one-time cleaning?
Yes, we offer one-time deep cleaning services for special occasions or move-in/move-out needs.
Do you customize cleaning plans?
Yes, we tailor services to your home's layout and specific cleaning priorities.
How should I prepare for service?
Please declutter common areas and store valuables securely before our arrival.
Are you insured?
Yes, we are fully bonded and insured for your protection.
Reviews (6)
Enid Kiefer
Dec 25, 2021
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My husband and I called your place. The lady who took are information was very nice. We had a lady by the name of Stella come to clean. She was very nice, clean appearance and was prompt. We had her twice, each time for 2 hours at $115.00. After the second time, we decided to no longer have her. The second time, she should of worked 3 hours because it was a month later. She needs to put a little more elbow grease into her cleaning. Hope she will try and do better if there were any other comments related to ours.
Mike
Dec 01, 2019
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I have used some different cleaning services but have been happy with Upstairs Downstairs for the past 4 years. They are very reliable and do a good job. They are also a good value. They are not constantly raising the price. I highly recommend them.
Michael D. Croak
Oct 24, 2019
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We love this cleaning service. The cleaner(s) will do just about anything you would like done. They are always on time, friendly, responsible and thorough. I think their fees are more than reasonable. I have been using Upstairs Downstairs for over 3 years now and will never change to another service!
Linda J. Purcell
Aug 09, 2019
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Upstairs Downstairs provides cleaning teams for cleaning. Their personnel work efficiently, do quality work and are a pleasure to have in our home. Upstairs Downstairs management is responsive regarding scheduling changes, and are to be commended on the quality of the work their teams provide. Try them. You'll like them!
Matthew Benitez
Aug 01, 2019
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I have used them on and off for the last 6 years. They always work hard to accommodate my needs, even my short notice requests! Their price is very competitive and their work is very good. I will be moving to Elmhurst but am happy to find out they service that area too! Thank you Linda for your help!
Lynne Hoyer
Jul 29, 2019
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I have had Upstairs Downstairs for more than 12 years. They are insured and bonded. Schedules are flexible. I had the same team for many years. Now I have a new person who also does a great job. If they forget something, I remind them and it is done the next time.
