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Business Details
33 Years
experience
Your Trusted Partner for Carpet Cleaning Solutions in Lake County
Quality Carpet Care has been serving Northeast Ohio since 1993, delivering trusted carpet and upholstery cleaning solutions to residential and commercial clients. As an IICRC Certified Firm, we adhere to rigorous industry standards, maintaining proper insurance, documented customer policies, and ongoing technician education. Our owner, George Farnworth, personally performs all work using advanced equipment like the Butler System and rotary jet extraction for superior results. We employ a meticulous 10-step process and truck-powered steam cleaning, the only method recommended by carpet manufacturers to preserve warranties. Our commitment to quality extends beyond technical excellencewe prioritize protecting client property, charging fair prices, and maintaining the highest ethical standards. With over three decades of experience and multiple certifications including Carpet Repair and Odor Control Technician designations, we combine technical expertise with a personal touch.

Our dedication to continuous learning through industry seminars and global technician networks ensures we stay at the forefront of cleaning innovation. Backed by the News Herald Readers Choice Award, we stand behind every service with a 100% risk-free guarantee, offering free re-service or full refunds when needed. Customer satisfaction remains our top priority, as evidenced by our personalized follow-up calls and meticulous attention to detail. From initial vacuuming with dual-motor systems to final inspections, we treat every job as if it were our own home. This unwavering commitment to excellence has made us a trusted name in Lake County and surrounding areas for over 30 years.
Services
Carpet Cleaning Upholstery Cleaning Pet Odor Removal Tile & Grout Cleaning Carpet Repairs
Details
  • Year established: 1993
Highlights and features
  • We are an IICRC Certified Firm with documented technician training
  • Owner personally performs all work as IICRC Master Textile Cleaner
  • 10-step cleaning process exceeds industry quality standards
  • Truck-powered steam cleaning maintains carpet warranties
  • Owner-led service ensures personal accountability and care
Associations and certifications
  • IICRC Certified Firm
What people say
Excellent results Impressed service Follow-up call Trusted technicians Exceed expectations
Services
Carpet Cleaning
Our truck-powered steam cleaning uses manufacturer-approved methods to deep-clean carpets while preserving warranties. The 10-step process includes dual-motor vacuuming and rotary jet extraction for thorough dirt removal. Owner-led service ensures meticulous attention to protecting furnishings and exceeding expectations.
Upholstery Cleaning
IICRC-certified technicians use specialized solutions to clean and protect upholstered furniture. The process removes embedded soils while maintaining fabric integrity through controlled moisture techniques. Regular maintenance extends furniture lifespan and improves indoor air quality.
Pet Odor Removal
Advanced enzymatic treatments target and eliminate pet urine odors at their source. The process breaks down odor-causing compounds rather than masking smells. Effective for both recent accidents and long-standing odor issues in carpets and padding.
Tile & Grout Cleaning
High-pressure cleaning restores ceramic tile and grout surfaces to like-new condition. The process removes built-up grime and kills bacteria using heat and specialized detergents. Sealing options help maintain cleanliness between professional cleanings.
Carpet Repairs
Certified technicians perform precise repairs including seam reattachment, stain removal, and color restoration. Services preserve existing carpet investments by addressing damage without full replacement. Techniques maintain aesthetic consistency with surrounding areas.
People
George Farnworth
Owner / IICRC Master Textile Cleaner
With over 30 years of experience, George Farnworth leads Quality Carpet Care as an IICRC-certified expert in carpet cleaning and restoration. Holding seven specialized certifications, he personally performs all services while maintaining ongoing education through industry seminars and professional networks.
Questions
What carpet cleaning method do you use?
We use truck-powered steam cleaning (hot water extraction), the only method recommended by carpet manufacturers to maintain warranties.
Are your technicians certified?
Yes, we're an IICRC Certified Firm with owner George Farnworth holding seven specialized certifications including Master Textile Cleaner.
Do you offer any service guarantees?
We provide a 100% risk-free guarantee: if unsatisfied, we'll re-service or refund your money with no questions asked.
What areas do you service?
We serve Lake County, Cuyahoga County, and Geauga County in Northeast Ohio, covering over 30 communities including Mentor, Eastlake, and Willoughby.
How long have you been in business?
Quality Carpet Care has provided professional cleaning services in Northeast Ohio since 1993, with over 30 years of combined experience.
Reviews (3)
Kathy Kennedy
May 20, 2022 Report
George was very nice and professional. After doing a lot of research on reviews and pricing I chose to go with Quality Care. I recommend George and his company of Quality Care Carpet for any of your carpet needs. He got stains out that I had been there for years. The whole process went smoothly and quickly. Im very impressed and I highly recommend Quality Care! George even called a few days later to make sure everything was OK!
Nicole Linowski
Jun 25, 2021 Report
My carpet looks fantastic! I was looking for a local company and I found a keeper. George was prompt, did a great job on the carpet and even gave guides for carpet care. The next day I received a phone call just checking to make sure I was satisfied with the job. Excellent customer service. I definitely recommend Quality Carpet Care. Services: Pet stain and odour removal, Carpet cleaning
D. Pro
Dec 28, 2020 Report
George did awesome cleaning our carpets. With having two Great Danes and two cats on white carpet. it looks fantastic! Services: Pet stain & odor removal, General carpet cleaning