Business Details
23 Years
experience
Expert Rug Cleaning & Repair in Rochester Hills
Oriental Rug Service has been a trusted name in rug care since 2003, building on over four decades of expertise in carpet and fabric cleaning. Our owner, Robert Krysmalski, brings a lifetime of experience to our specialized rug cleaning and repair services, serving Southeastern Michigan with meticulous attention to detail. We employ a proprietary 7-step full immersion hand wet wash process, ensuring thorough and safe cleaning for handwoven, oriental, and specialty rugs from regions spanning Morocco to Eastern China. Our commitment to quality includes free pickup and delivery, pet odor elimination, and personalized repair solutions for damaged rugs.With a focus on preserving both the beauty and longevity of your textiles, we combine traditional techniques with modern innovations to deliver exceptional results. Our team prioritizes transparency, offering consultations during rug inspections and using eco-friendly products that protect both people and pets. Backed by decades of satisfied customers, we guarantee satisfaction and stand as a leader in rug care for both residential and commercial clients.
Services
Rug Cleaning
Rug Repair
Pet Odor Removal
Full Immersion Wash
Rug Padding
Details
- Year established: 2003
Highlights and features
- 40+ years of specialized rug cleaning expertise
- 7-step full immersion hand wash process
- Free pickup and delivery in Southeastern Michigan
- Expert pet odor and stain removal specialists
- Satisfaction guaranteed on all services
What people say
Thorough cleaning
Expert repair
Professional service
Satisfaction guaranteed
Free pickup/delivery
Services
Rug Cleaning
Our 7-step full immersion hand wet wash process thoroughly cleans handwoven, oriental, and specialty rugs. Using cold water and mild shampoo, we safely remove pet odors, stains, and heavy soil while preserving colors and fibers. The method includes vinegar rinses to set dyes and protect against future damage. This service extends rug longevity while maintaining their original beauty and texture.
Rug Repair
We specialize in repairing damaged rugs, including fringe restoration and color correction. Our techniques address dye bleeding, worn areas, and structural issues caused by pet stains or age. Using specialized spotters and UV light treatments, we restore rugs to near-original condition. This service preserves the value and sentimental worth of heirloom and antique textiles.
Pet Odor Removal
Our process targets pet urine and vomit stains using plant-based solutions with neutral pH levels. We neutralize acidic residues that cause yellowing and dye bleeding, followed by thorough rinsing and vinegar treatments. This method safely eliminates odors without compromising rug fibers. The service includes UV light assistance for stubborn stains and long-term odor prevention.
Full Immersion Wash
This comprehensive process involves dusting, shampooing, and multiple rinses to remove embedded dirt and grime. Rugs undergo controlled drying to prevent shrinkage, with special attention to fringe and tassels. The method safely handles natural fibers like wool and cotton. This service ensures deep cleanliness while maintaining structural integrity.
Rug Padding
We recommend dense, non-woven padding to extend rug lifespan. This solution prevents slipping, bunching, and edge wear while providing structural support. The hypoallergenic padding resists mildew and insulates against cold floors. It protects both rugs and underlying surfaces without compromising safety or aesthetics.
People
Robert Krysmalski
Owner
Robert has specialized in rug care since 1970, establishing Oriental Rug Service in 2003. He personally oversees all cleaning and repair processes, combining traditional techniques with modern innovations. His expertise spans handmade and machine-woven rugs from global origins. Robert's commitment to quality has earned him decades of loyal customers across Michigan.
Questions
Why is rug padding important?
Rug padding prevents slipping, bunching, and premature wear while extending rug lifespan. It provides structural support and insulates against cold floors without compromising safety.
What cleaning process do you use?
We use a 7-step full immersion hand wet wash process with cold water, mild shampoo, and vinegar rinses to safely clean natural fiber rugs.
Do you handle pet odor removal?
Yes, we use plant-based solutions to eliminate pet odors and stains while preserving rug fibers and colors.
Do you offer pickup and delivery?
Yes, free pickup and delivery are available in Southeastern Michigan for most rug cleaning and repair services.
Can damaged rugs be repaired?
Yes, we repair fringe, color bleeding, and structural damage using specialized techniques to restore rugs to near-original condition.
Videos
Reviews (4)
W. Pace
Mar 11, 2022
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Robert picked up & delivered the oriental rug. Told us what he would do and what to expect, worked extra hard, tested and adjusted dye color to best match rug. The extra effort was appreciated. Highly recommend, will use again. Saved a beautiful rug! Services: Area rug cleaning, Pet stain & odor removal
Alisha Skoegard
Nov 29, 2019
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Robert was extremely friendly and knowledgeable. We brought in 2 of our oriental rugs, both having some damage and in desperate need of cleaning and repairs. He evens offers free pickup and delivery, extremely accommodating! Will be recommending him to our friends and family.
Pat Topping
Apr 19, 2018
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Robert was fantastic to work with. Came to my house, picked up and delivered my rugs. They turned out beautiful (just like new). It is definitely worth the money to have your rugs cleaned by Shuwb.
Super Strike
Oct 24, 2017
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Robert did a wonderful job! I could not be more pleased. Very professional and knowledgeable. He picked up and delivered my rug in the time frame he said it would be completed, and the rug looks great! I highly recommend Shuwb! Thank you Robert!
