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44 Years
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Emergency
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Emergency Damage Restoration Experts in Tucson
Since 1982, Quality Restoration has been a family-owned business dedicated to easing the stress of property damage for homeowners and businesses in Southern Arizona. With over 40 years of experience, we specialize in water damage restoration, fire and smoke damage cleanup, biohazard remediation, crime scene cleanup, hoarding solutions, and odor removal. Our certified technicians operate 24/7, ensuring rapid response to emergencies while maintaining a commitment to quality and customer satisfaction.

Backed by an A+ rating from the Better Business Bureau and decades of local service, we prioritize efficiency, safety, and transparency in every project. Our teams expertise, combined with industry-leading tools and methodologies, allows us to restore properties to their pre-damage condition with minimal disruption to clients lives. We guarantee our work, emphasizing clear communication and personalized service to build trust and long-term relationships with our community.
Services
Water Damage Restoration Fire Damage Cleanup Crime Scene Cleanup Biohazard Remediation Hoarding Cleanup Odor Removal Emergency Services
Details
  • Year established: 1982
Highlights and features
  • 40+ years of local, family-owned experience in Southern Arizona
  • 24/7 emergency services for immediate disaster response
  • Quality guaranteed with A+ BBB rating and certified technicians
  • Certified experts in biohazard, fire, and water damage remediation
Associations and certifications
  • IICRC
  • ABRA
  • ADEQ
What people say
Excellent service Extremely professional Prompt assistance Top notch company Immediate response
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies from broken pipes, storms, or flooding. Certified technicians use advanced equipment to extract water, dry structures, and repair damage, ensuring properties are restored to safe, habitable conditions. We prioritize rapid response to prevent mold growth and secondary damage, offering 24/7 availability for urgent situations.
Fire Damage Cleanup
Fire damage cleanup involves removing debris, soot, and smoke odors while reconstructing affected areas. Our team uses specialized techniques to clean surfaces, deodorize spaces, and restore structural integrity. We handle insurance coordination and provide immediate board-up services to secure properties post-fire, ensuring a thorough return to pre-loss condition.
Biohazard Remediation
Biohazard remediation addresses blood, bodily fluids, or infectious materials from crime scenes, unattended deaths, or sewage backups. Certified professionals follow strict OSHA and ADEQ protocols to sanitize and decontaminate areas, using protective gear and disposal methods to ensure safety. Services include odor elimination and property restoration.
Crime Scene Cleanup
Crime scene cleanup requires discreet, compassionate handling of biohazardous materials. Our IICRC-certified technicians decontaminate and restore spaces affected by violent incidents, adhering to legal and health regulations. We provide 24/7 support for families and businesses, ensuring thorough sanitization and emotional sensitivity during recovery.
Hoarding Cleanup
Hoarding cleanup services address health hazards from excessive clutter, including pest infestations and biohazards. Our team safely removes debris, sanitizes spaces, and preserves valuables during the process. We offer compassionate support for individuals and landlords, restoring properties to safe, functional conditions while respecting clients needs.
Questions
What services does Quality Restoration offer?
We specialize in water damage restoration, fire/smoke cleanup, biohazard remediation, crime scene cleanup, hoarding solutions, odor removal, and 24/7 emergency services.
Are your technicians certified?
Yes, our team holds certifications from IICRC, ABRA, and adheres to ADEQ standards for safe and professional remediation.
Do you provide 24/7 emergency services?
Yes, we offer round-the-clock emergency response for disasters like floods, fires, and biohazard incidents.
How long has Quality Restoration been in business?
We’ve served Southern Arizona since 1982, providing trusted restoration solutions for over 40 years.
Do you work with insurance companies?
Yes, we directly bill insurance providers and assist clients with claims documentation for seamless service.
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Reviews (7)
Berta Keeney
May 24, 2022 Report
Ours was truly an emergency that we needed their help quickly. The owners went above and beyond what we asked of them. They sent a crew of 4 to do the work and they were incredible! They were quick and efficient, friendly and anwered all of our questions. We liked them so much we took photos with them and bought them lunch! ANYTIME we need them again I know which company I will be calling! My husband and I always leave reviews when we feel that the companies/Persons have done more than what we asked for. This was them! BKeeney
Justin Castillo
May 23, 2022 Report
I would give more stars to Quality if possible. They performed an excellent job when we needed them the most. They were prompt to respond and to communicate. They did excellent work. I give them my highest recommendation.
Chris Keeney
May 13, 2022 Report
Quality Restoration was absolutely A+ as my wife and I moved out of one home into another. We had been in the house 3 years and needed help putting it back into show ready quality. The work was superior but candidly, it was the people who impressed us most. We actually had a fun time in what was otherwise a really stressful move. We cannot say enough about them. Finally, booking, setup and close-out was super easy and strangely affordable. I have Kristy to thank for that. Quick to respond, quick to understand and quick to care. Thank you, Quality!
Karen McRae
Apr 23, 2022 Report
Restoration helped us clean up an apartment twice. Both times they were easy to get a hold of, easy to work with, and they did a phenomenal job. They were quick and thorough. Would highly recommend!
Kevin Sonnek
Apr 18, 2022 Report
Highly recommended! I was the POA of a woman who passed away suddenly. She was an extreme hoarder and I was left with the task of sorting and disposing of her belongings. It was overwhelming until I called Quality. They responded the same day and began the cleanout the next day. They actually finished a day early and I was kept in the loop for the entire process. I was able to check on them as they worked, and they really worked! A very fair price and very professional service.
Matt Hermes
Mar 27, 2022 Report
These Guys Rock! Crazy good work. Had a buddy call me one Sunday Morning, his water Heater (located in his garage) had been leaking on the back side, and he hadn't noticed 'til it was too late and when it really started leaking. But by the time he noticed - it had turned into a major leak on the back side for what looks like weeks. The small leak had taken it's toll on the back wall, all the way down the wall (because it was elevated) into the house wall which bordered a closet.

It was a mess, you could see the moisture crawl up thru the dry-wall, on both sides, and then some. I had seen it on Sunday and the extent of damage was scary. That same day he called Quality. When I came back by the following week I couldn't even believe it was the same location. The water heater was replaced, not sure who did that, but all all of wall damage had been cut out, all new drywall where the leaks were, it was taped and textured the same, and the color painted to match, it was like it didn't even happen. I was like amazed. These guys did awesome work, and did it fast, at least I felt so. If this happens to me, I am calling Quality Restoration. Matt
Michael Lanz
Dec 11, 2021 Report
Do business at your own risk - after being told someone would be out right away, they said they would not send anyone until we signed a document filled with all kinds of one sided legal jargon. When we began asking about the verbiage the owner got flustered, said "good luck" and hung up on us lol. We will NEVER use this company and recommend to all of Tucson you do the same.these people are bad news folks.