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25 Years
experience
Emergency
services
Open 24/7
always available
24/7 Emergency Cleaning Services in Virginia & North Carolina
Aftercare is a solution-driven environmental firm with over 22 years of experience in emergency response remediation services. Our team specializes in biohazard cleanup, crime scene decontamination, and disease disinfection, operating 24/7 to address urgent needs across Virginia and North Carolina. We combine technical expertise with compassionate service, adhering to EPA and OSHA regulations for safe hazardous material disposal. Our technicians undergo rigorous training to handle sensitive situations with professionalism and empathy.

With a guaranteed two-hour response time and coverage by most insurance policies, we prioritize client safety and satisfaction. Our proven track record includes thousands of successful cleanups, from unattended deaths to sewage contamination. We maintain transparent communication throughout every project, ensuring clients understand each step of the remediation process. Our commitment to quality has earned us partnerships with law enforcement, funeral homes, and municipalities across the region.
Services
Crime Scene Cleanup Biohazard Remediation Hoarding Cleanup Sewage Cleanup Disease Disinfection Animal Waste Removal Crawl Space Cleaning Blood Cleanup Unattended Death Cleanup Contagious Disease Cleanup
Served areas
  • Virginia Beach, VA, Norfolk, VA, Portsmouth, VA, Chesapeake, VA, Hampton, VA, Newport News, VA, Suffolk, VA, Williamsburg, VA, Yorktown, VA, Hampton Roads, Richmond, VA, Glouster, VA, Surrounding areas, Virginia
Details
  • Year established: 2001
Highlights and features
  • Local 24 Hour Blood, Crime Scene & Trauma Cleaning
Associations and certifications
  • Tidewater Funeral Directors Association
What people say
Fast response time Very professional Compassionate handling Thorough cleanup Insurance coordination
Offices
AfterCare
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Services
Crime Scene Cleanup
Our certified technicians specialize in complete crime scene decontamination, removing bloodborne pathogens and biohazards while restoring properties to habitable conditions. We work discreetly with law enforcement and families, following strict safety protocols for evidence preservation and proper waste disposal. Our 24/7 availability ensures immediate response to active crime scenes.
Biohazard Remediation
We handle all types of biohazard contamination including blood, bodily fluids, and infectious materials. Our OSHA-compliant process includes containment, HEPA filtration, antimicrobial treatment, and final sanitization. Specialized equipment ensures complete decontamination of homes, businesses, and vehicles exposed to biological hazards.
Sewage Cleanup
Our team specializes in sewage extraction and remediation for residential and commercial properties. We use industrial pumps and antimicrobial treatments to eliminate pathogens from crawl spaces, basements, and flooded areas. Complete restoration includes structural drying and mold prevention following EPA guidelines.
Hoarding Cleanup
We provide comprehensive hoarding situation remediation with compassionate handling of personal belongings. Our process includes debris removal, deep cleaning, odor elimination, and structural repairs. We work with sensitivity to preserve valuable items while restoring properties to safe, livable conditions.
Disease Disinfection
Our EPA-registered disinfectants eliminate contagious pathogens including COVID-19, norovirus, and MRSA. We follow CDC protocols for commercial and residential disinfection, focusing on high-touch surfaces and contaminated areas. Post-treatment verification ensures complete pathogen elimination in healthcare facilities and homes.
Questions
What emergency services do you offer?
We provide 24/7 biohazard remediation including crime scenes, unattended deaths, sewage backups, hoarding situations, and contagious disease disinfection across Virginia and North Carolina.
How quickly can you respond to emergencies?
Our guaranteed response time is within 1-2 hours, with most technicians arriving within one hour of your call for urgent situations.
Are your technicians certified?
Our team holds OSHA certifications and specialized training for biohazard handling, bloodborne pathogen exposure, and hazardous material disposal.
Do you work with insurance companies?
Yes, our services are covered by most homeowners and business liability insurance policies. We assist with documentation for claims processing.
What areas do you service?
We operate throughout Eastern Virginia including Virginia Beach, Norfolk, Hampton Roads, and North Carolina's Outer Banks region.
How are pricing estimates handled?
We provide free, transparent estimates with no hidden fees. Costs are determined by contamination scope and required remediation protocols.
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Reviews (6)
Small Island
Oct 26, 2021 Report
Been using the tattoo aftercare product for 15 years. The kids use it on scrapes, bites etc. It was also used to great effect on chicken pox spots and seemed to really reduce itching. Still handmade by Shirley and her team. They also have other products, I have not tried them but can only assume that there are of equal quality.
Janis Bilings
Dec 08, 2010 Report
James, thank you for coming out at 3:00 in the morning to help us ! We never thought we ever need a service like yours, my brothers passing was a horrible situation. Aftercare helped us do what we could never do! I don't know how you and your staff can stay sane doing what you do everyday. Bless you!
Vincent M. Debella
Nov 25, 2010 Report
We had a major sewage pipe break under our house. Aftercare did a great job cleaning up all that nasty mess!!!!!! One hour after they started the smell drop almost completely. They were the only company that came out who dug out raw sewage. They disposed of everything and left our yard clean! I hope this never happens again ; however Aftercare is top notch! Thank you, Mark
Wolcott / Rivers / Gates - Attorneys At Law
Sep 12, 2010 Report
James,

Thanks again so much for all of your help with such a difficult situation. You were a Godsend. If I or the firm can ever be of assistance - please do not hesitate to call.

Natalie
Frank J. Finkenbinder
Aug 28, 2010 Report
James,
A short note to express my sincere gratitude in the professional and expeditious manner you conducted yourselves. I admire the ability to handle such a tough job and your demeanor toward your work. Again, Thank you and may God bless you in all you do.

Sincerely,
Frank J. Finkenbinder
Chonna Jenkins
My family and I are truly thankful for Aftercare Cleanup service! There are not enough words to say how grateful we are for the wonderful awesome job that they did for us. They are everything that they said they were and beyond. I highly recommend their services for any daunting job that you need taken care of, they are thorough, compassionate and professional!!!