Business Details
18 Years
experience
Professional Carpet & Upholstery Cleaning Services
Clean Force One was founded in 2008 with a commitment to delivering exceptional cleaning solutions to residential and commercial clients in Jacksonville, North Carolina, and surrounding areas. As a family-owned business, we bring decades of combined experience to every project, utilizing state-of-the-art equipment and eco-friendly cleaning products that prioritize both effectiveness and environmental responsibility. Our team of certified technicians holds specialized expertise in carpet, upholstery, air duct, and tile cleaning, with a particular focus on tackling complex soiling conditions that other companies may overlook.Backed by a 100% satisfaction guarantee, we've built our reputation through meticulous attention to detail, transparent communication, and a customer-first approach that ensures every job meets the highest standards of quality and professionalism. Over the years, we've expanded our service offerings to include specialized solutions like bleach spot repair and fiber protection, maintaining our position as a trusted leader in the local cleaning industry while preserving the core values that have guided us since our founding.
Services
Carpet Cleaning
Air Duct Cleaning
Upholstery Cleaning
Tile and Grout Cleaning
Bleach Spot Repair
Details
- Year established: 2008
Highlights and features
- We have over 15 years of local experience since 2008
- All technicians hold industry-specific cleaning certifications
- We use EPA-approved, eco-friendly cleaning solutions
- 100% satisfaction guarantee on all cleaning services
- Family-owned business with deep community ties
What people say
Brand new
Thoroughly
Professional
Saved money
Transformed
Services
Carpet Cleaning
Our comprehensive carpet cleaning service uses truck-mounted hot water extraction systems to deep-clean carpets while preserving fiber integrity. Technicians follow a 10-step process including pre-inspection, pH balancing, and high-velocity drying. We guarantee complete satisfaction with every cleaning session, ensuring carpets look like new while maintaining safe, chemical-free environments for families and pets.
Air Duct Cleaning
Using the Rotobrush aiR+ system, we thoroughly clean and sanitize air ducts to improve indoor air quality. Our EPA-approved antimicrobial fogging eliminates 99% of harmful microbes without requiring home evacuation. This service enhances HVAC efficiency while creating healthier living environments through complete duct system decontamination.
Upholstery Cleaning
Our specialized upholstery cleaning process includes fabric analysis, spot treatment, and gentle extraction techniques that restore furniture without damage. The 10-step system preserves fabric integrity while removing deep-set soils and stains. Post-cleaning protection treatments help maintain results for extended periods between professional maintenance sessions.
Tile and Grout Cleaning
Professional tile and grout cleaning service employs high-pressure steam cleaning to remove embedded contaminants from porous surfaces. Our chemical-free extraction process eliminates discoloration while preserving surface integrity. Optional sealing treatments create protective barriers that prevent future staining and simplify maintenance routines for commercial and residential clients.
Bleach Spot Repair
Our proprietary color restoration process permanently repairs bleach-damaged carpets through chemical neutralization followed by custom dye application. Using 100% colorfast, non-toxic dyes, we restore damaged areas to match original carpet tones exactly. This innovative solution provides permanent results that won't fade or bleed under normal wear conditions.
People
Kevin
Owner
Originally from Australia, Kevin moved to Jacksonville in 1989 after a Navy career. He established Clean Force One in 2008 following missionary work in Eastern Europe. He brings 35+ years of international experience to local cleaning operations.
Heidi
Owner
Co-owner Heidi handles customer relations and operations. Born in Switzerland, she brings organizational expertise and customer service excellence to the company's daily functions while maintaining strong community connections.
Ariella
Receptionist
With prior experience in special education and hospitality management, Ariella joined Clean Force One in 2022. She handles client communications and coordinates service scheduling with attention to detail and care.
Andy Masini
Technician
Former Navy Hospital Corpsman Andy joined the team in 2010. His military service background brings discipline and precision to every cleaning project while maintaining the company's commitment to exceptional service standards.
Victoria
Technician
Born and raised in Jacksonville, Victoria brings deep local knowledge to the team. With certifications in multiple cleaning disciplines, she ensures consistent quality in residential and commercial cleaning operations.
Questions
What areas do you service?
We service Jacksonville, Camp Lejeune, Holly Ridge, Hubert, and surrounding areas in North Carolina. Contact us for specific locations.
Do you offer free estimates?
Yes, we provide free estimates for all our services through phone consultations or on-site evaluations at your convenience.
Are your cleaning products safe for pets?
All our products are eco-friendly and non-toxic, designed to be safe for both children and pets when used as directed.
How often should carpets be professionally cleaned?
Most manufacturers recommend professional cleaning every 12-18 months with more frequent maintenance in high-traffic environments.
Can you remove pet stains and odors?
Our specialized pet urine treatment process effectively eliminates both visible stains and odor-causing bacteria from carpets and padding.
Do you offer any service guarantees?
We stand by our work with a 100% satisfaction guarantee - if you're not completely satisfied, we'll return to fix any concerns at no additional charge.
Videos
Reviews (7)
Kimber Bell
Jun 28, 2022
Report
They arrived on time and we're very friendly and professional. My carpets were incredibly dirty but did not expect my carpets to look brand new when they finished. They walked me through the work performed and cleaned up before they left. I am super impressed with this company and will definitely use them again! Services: Carpet steam cleaning, Pet stain & odor removal, General carpet cleaning
Missbutterfly
Jun 15, 2022
Report
I have used Clean Force One twice and they never disappoint. I loved how the carpet looked and smell fresh after each cleaning. Will always be my go to company of choice. Services: Pet stain & odor removal, General carpet cleaning
Danielle M.
Jun 07, 2022
Report
Update-I've moved into a new (to me-house is from the 60s) home and the bathroom tiles were dirty and the grout grossed me out. I didn't hesitate to contact Clean force One again and of course they did a fantastic job! The customer service with this company is absolutely top notch as well. I deal with a lot of companies in this area and no one compares to them.
Ashley Duvall
May 27, 2022
Report
I have used Clean Force One twice now. They have always been reliable and do a great job! The owners and staff are awesome, very friendly, and answer any questions you have. I will definitely keep using them for all of my cleaning needs. Services: Pet stain & odor removal, Upholstery cleaning
Jonathan Lane
May 23, 2022
Report
They were very friendly and professional when they did the move out cleaning of the town home that I was renting. They showed up on time and did a great job cleaning the carpet. I would highly recommend this company if you are looking for carpet cleaning service. Service: General carpet cleaning
Michael Coolidge
May 09, 2022
Report
We hired them to clean out heating / cooling ducts. Every step of the process went smoothly, from the first call to get the estimate to Andy and Josh showing up on time and doing a wonderful job. They went over each step of the cleaning process as they went and were very responsive and open to answering any questions I had along the way. They were extremely considerate and kind people and when the machines weren't running, they were very professional and friendly in their conversations. This business stands out as one of the best I've dealt with here in Onslow. 10/10 would recommend, you won't be disappointed!
Gina Peacock
Mar 29, 2022
Report
Most professional business I have ever used. Very meticulous as they clean each one of my HVAC vents. Will use again for all services they offer
