Business Details
38 Years
experience
Trusted Rug Cleaning & Repair Services in Concord, CA
East Bay Oriental Rug Cleaning has been a family-owned and operated business since 1988, specializing in comprehensive rug care services. Our expertise lies in meticulous cleaning, hand repair, and protective treatments for area rugs, ensuring each piece receives individualized attention. We prioritize environmentally conscious practices by using Green Certified cleaning products that are safe for delicate fibers. Our commitment to transparency is evident in our no-obligation quotes and honest assessments of rug condition. With decades of experience serving Marin, Contra Costa, Alameda, Solano, and Napa Counties, we have built a reputation for excellence through personalized service and technical proficiency.Our team's dedication to quality is demonstrated in our detailed dusting, customized cleaning methods, and restorative techniques tailored to each rug's unique needs. We maintain trust with clients by avoiding high-pressure sales tactics and focusing on long-term relationships. Our service area spans over 50 cities, reflecting our capacity to deliver consistent, reliable results across a wide geographic range. The numerous positive reviews highlighting our punctuality, professionalism, and transformative cleaning outcomes validate our approach. This combination of technical expertise, ethical business practices, and customer-centric philosophy has established us as a trusted authority in rug care services.
Services
Rug Cleaning
Rug Protection
Rug Repairs
Special Care
Appraisals
Fringe Repair
Dye Correction
Moth Treatment
Details
- Year established: 1988
Highlights and features
- Family-owned since 1988 with generational rug care expertise
- Specialized cleaning methods for wool, silk, and synthetic fibers
- Eco-friendly Green Certified cleaning solutions
- Free pickup and delivery within service area
- Transparent no-obligation quotes with detailed service explanations
What people say
Amazing service
Looks like new
Professional and friendly
Highly recommend
Exemplary service
Services
Rug Cleaning
Our comprehensive rug cleaning process includes dry soil removal, specialized washing, and thorough rinsing. We use eco-friendly solutions safe for wool and synthetic fibers. Each rug receives customized treatment based on material composition and soiling level, ensuring optimal results while preserving the rug's integrity.
Rug Repairs
We offer expert fringe repair, reweaving, and dye correction services. Our technicians handle structural repairs and border restoration with precision. Using traditional hand methods, we maintain the rug's original appearance while extending its lifespan through professional restoration techniques.
Special Care
Specialty fiber treatment includes silk and wool-specific care protocols. We provide professional appraisals and custom padding solutions. Our moth treatment process eliminates infestations while protecting rug fibers. Free pickup and delivery ensures convenient access to our specialized services.
Rug Protection
Custom-fit rug pads prevent slipping and reduce wear. Our stain protection treatments create invisible barriers against spills. Regular maintenance programs help preserve rug appearance. We offer tailored protection solutions for high-traffic areas and homes with pets or children.
Appraisals
Professional rug appraisals determine current market value and condition assessment. Our experts evaluate craftsmanship, materials, and age. We provide documentation for insurance purposes and restoration recommendations. This service helps owners understand their rug's worth and preservation needs.
Questions
What rug types do you clean?
We clean all rug types including wool, silk, polyester, and specialty fibers. Our technicians assess each rug's material composition to determine the optimal cleaning method.
Do you offer pickup and delivery?
Yes, we provide free pickup and delivery within our service area. Our team handles rug transportation with care to prevent damage during transit.
Are your cleaning methods eco-friendly?
We use Green Certified cleaning products that are safe for wool and delicate fibers. Our environmentally conscious approach minimizes chemical impact while maintaining cleaning effectiveness.
What areas do you service?
We serve Marin, Contra Costa, Alameda, Solano, and Napa Counties, including cities like Berkeley, Oakland, Walnut Creek, and Napa. Our service area covers over 50 Northern California locations.
How long does the cleaning process take?
Typical processing time ranges from 7-10 business days depending on rug size and required treatments. We provide specific timelines during our initial inspection and consultation.
Do you repair damaged rugs?
Yes, we offer comprehensive repair services including fringe replacement, reweaving, and dye correction. Our technicians use traditional hand methods to restore damaged areas while maintaining the rug's original appearance.
Videos
Reviews (6)
Pamela U.
Jun 19, 2022
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They are very responsive, worked with my schedule and took excellent care of my heirloom Oriental rug. Service: Area rug cleaning
Sharon Combs
Jun 15, 2022
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I've worked with East Bay All American for years! Besides cleaning the carpets in my homes, they also clean for my real estate clients. They do a great job! Services: Area rug cleaning, Pet stain & odor removal
Lisa Marie
Jun 11, 2022
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Excellent service, quality work, great communication. I will always use East Bay for my Oriental rug cleaning! Service: Area rug cleaning
Lisa Sween
May 29, 2022
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Fantastic service and fairly priced. Carpets returned vibrant and smelling fresh. Highly recommend. Services: Area rug cleaning, Pet stain & odor removal
Marlette
May 27, 2022
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The entire experience was positive. From requesting a quote by text and receiving a prompt reply, to the friendliness and professionalism when Eric picked up the rug.to when we communicated about the delivery upon it's return.everything was smooth and easy. Getting the rug back in perfect beautiful condition was fabulous, it was like new after years of abuse. Highly recommend!
Minoo N.
May 16, 2022
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They show up on schedule and complete my work on time but still my rugs are not looking clean. Also the contractor didn't clean my furniture properly. I have to find other companies to help me out!
