Business Details
Expert Dry Carpet & Upholstery Cleaning in Raleigh, NC
At Customer's Choice, we specialize in dry carpet and upholstery cleaning, serving residential and commercial clients across the Raleigh metropolitan area. Our family-owned business, operated by a US Naval Desert Storm Veteran, utilizes a 100% dry, non-toxic, and organic deep clean process that is safe for babies and pets. With a focus on extending the lifespan of carpets while eliminating allergens and odors, we offer services including spot and stain removal, pet odor treatment, mattress cleaning, and oriental rug care.Our commitment to customer satisfaction is reflected in our 5-star ratings and testimonials highlighting prompt, professional service and transformative results. We provide free phone estimates and include disinfectant, deodorizer, and soil repellent in every service, ensuring a fresh, clean environment for homes and businesses.
Services
Dry Carpet Cleaning
Upholstery Cleaning
Pet Odor Removal
Mattress Cleaning
Oriental Rug Cleaning
Commercial Carpet Care
Spot & Stain Removal
Soil Repellent Treatment
Deodorization Services
Disinfectant Application
Highlights and features
- Family-owned and operated by a US Naval Veteran with local expertise
- Non-toxic, baby and pet-safe cleaning process with instant usability
- 5-Star Rated on Home Advisor for consistent customer satisfaction
- Free phone estimates and furniture-moving included in every service
- Serving 15+ areas in the Raleigh metro region with rapid response times
Associations and certifications
- Top Rated 5-Stars at Home Advisor
What people say
Prompt, hardworking, courteous
Carpets look like new
Professional and thorough
Best carpet cleaning experience
Highly recommend to others
Services
Dry Carpet Cleaning
Our dry carpet cleaning process uses eco-friendly compounds to deep-clean fibers without water. This method removes embedded dirt, allergens, and stains while preserving carpet texture and color. The chemical-free solution dries instantly, allowing immediate use of treated areas.
Pet Odor Removal
Specialized treatments target and neutralize pet urine odors at their source. We use enzymatic cleaners to break down organic matter in carpets and padding, permanently eliminating smells without masking agents or harsh chemicals.
Mattress Cleaning
This service removes dust mites, bacteria, and allergens from mattresses using non-toxic solutions. The process includes deep-cleaning seams and tufts, stain removal, and protective treatments to maintain hygiene and extend mattress lifespan.
Upholstery Cleaning
Safe cleaning for sofas, chairs, and other upholstered furniture. Our dry method removes stains and soils without moisture damage, preserving fabric integrity. Includes spot treatment, deodorization, and protective coating applications for stain resistance.
Oriental Rug Cleaning
Gentle yet effective cleaning for wool and oriental rugs. The process includes soil removal, color restoration, and fringe cleaning. We use pH-balanced solutions that protect delicate fibers while eliminating embedded dirt and allergens.
Questions
What services does Customer's Choice offer?
We provide dry carpet cleaning, upholstery treatment, pet odor removal, mattress sanitization, and oriental rug care. Additional offerings include spot/stain removal, soil repellent application, and commercial carpet maintenance.
Are your cleaning methods safe for pets and children?
Yes. Our 100% dry, non-toxic process uses organic solutions that are baby and pet-safe, allowing immediate use of cleaned areas without chemical residue concerns.
How does your dry cleaning process work?
Our method employs specialized dry compounds that absorb dirt and moisture without water. This prevents mold growth, reduces drying time to minutes, and preserves carpet fibers for longer lifespan.
Do you serve commercial clients?
Yes. We offer tailored solutions for businesses including offices, retail spaces, and rental properties, ensuring minimal disruption with rapid cleaning and stain removal services.
What areas do you service?
We serve Raleigh, Durham, Cary, Apex, Chapel Hill, and 10+ surrounding communities in the Triangle area of North Carolina with prompt, reliable service.
What guarantees do you offer?
We guarantee satisfaction: if carpets aren't completely clean, we don't charge. Our service includes free re-cleaning within 30 days and upfront pricing with no hidden fees.
Reviews (5)
Alex Garcia
Sep 20, 2021
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Awesome job on carpets and couch, had a good experience, nice guy that definitely takes pride in his work and the overall outcome of his services
Rob Draxinger
Mar 03, 2019
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Tommie did an excellent job cleaning the carpets in my rentals. It was very stained and dirty and I thought I might have to replace them. The carpets looked great after Tommie cleaned them, which saved me the costly expense of getting brand new carpet. Thanks for all the hard work and I will definitely be using this company again to clean my other rentals.
Timothy Robertson
Jan 16, 2019
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I have 3 kids and my carpet gets really dirty with several stains. He was able to get the stains out and the carpets smell fresh and clean. Also like that the carpets are dry when he got finished. Great customer service and I will definitely be using him again.
Robert H.
Nov 18, 2015
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We have been very pleased with Tommy and Customers Choice. He is very professional and one of the most punctual and courteous persons you will meet. We chose Customers Choice due to the use of dry powder that is organic and safe for our dogs. Tommy's pricing has always been reasonable. The carpets, area rugs look and smell great! Concerning the other comment regarding payment, Tommy has never asked us for up front payment in the 10 or so years we have used him.
C. T.
Feb 01, 2012
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Decent job. Tommie expected payment before he started work, which I gave him--but I know payment is expected after services are rendered.
