Business Details
44 Years
experience
Emergency
services
Your Trusted Carpet & Upholstery Cleaning Experts in Durham, NC
Triangle Carpet Cleaners has been a family-owned and operated business since 1982, dedicated to providing exceptional cleaning services to residential clients in the Triangle Area. Our team, led by Jay and Debbie Cole, brings decades of hands-on experience and a commitment to continuous improvement through IICRC certification and state-of-the-art equipment. We specialize in carpet cleaning, upholstery cleaning, specialty rug cleaning, and spot dyeing, using child- and pet-safe methods that prioritize sanitation and long-lasting results. Our dedication to customer satisfaction is reflected in our A+ BBB rating, multiple Angie's List Super Service Awards, and consistently high reviews on Google and Yelp. We offer free general deodorizer applications, DuPont Teflon carpet protection, and 24/7 emergency services for water damage extraction.With three generations of family involvement and a focus on building lasting relationships, we approach every job with the same care we would in our own homes. Our technicians are trained to handle specialty stains, filtration lines, and odor removal while maintaining a friendly, professional demeanor. We proudly serve Durham, Chapel Hill, Raleigh, Cary, Apex, Wake Forest, Hillsborough, Roxboro, and surrounding areas. Our 40-year legacy is built on transparency, reliability, and a guarantee that if spots return, we will return to fix them. As we transition leadership to the next generation, our commitment to excellence remains unwavering.
Services
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Spot Dyeing
Grout & Tile Cleaning
Details
- Year established: 1982
Highlights and features
- Family-owned since 1982 with generational expertise
- IICRC-certified technicians for industry-standard service
- A+ BBB rating with 10+ years of Angie's List awards
- 24/7 emergency water damage extraction available
- Free deodorizer and Teflon protection included
Associations and certifications
- IICRC
- BBB
- Angie's List
What people say
Best carpet cleaning ever
Technicians were professional and thorough
Pricing was transparent
Pet-safe methods worked perfectly
Returned to fix recurring spots
Services
Carpet Cleaning
Our carpet cleaning service uses truck-mounted equipment and eco-friendly solutions to remove deep-seated dirt, allergens, and stains. We employ hot water extraction methods that sanitize carpets while preserving fibers. Customers receive free deodorizer application and Teflon protection to extend carpet life.
Upholstery Cleaning
We clean sofas, chairs, and other upholstered furniture using pH-balanced cleaners that remove stains without damaging fabrics. Our technicians assess material types before treatment and use low-moisture techniques for quick drying. Spot protection applications help maintain cleanliness between professional cleanings.
Rug Cleaning
Specialty rug cleaning includes hand-washing delicate fibers and treating fringes separately. We address color bleeding risks and use rug-specific pH solutions. Each rug receives protective treatments and is dried flat to maintain shape and prevent warping.
Spot Dyeing
Our spot dyeing service targets localized stains and color loss using custom-blended dyes that match original carpet colors. Technicians carefully apply solutions to avoid over-saturation while restoring appearance. This service works best for small, contained damage areas.
Water Extraction
Emergency water damage extraction utilizes industrial pumps and moisture detection equipment to remove standing water and hidden dampness. We dry affected areas completely to prevent mold growth while preserving flooring materials. Available 24/7 for urgent situations.
People
Jay Cole
Founder
Jay Cole founded Triangle Carpet Cleaners in 1982 after working door-to-door to build the business. He remains actively involved in specialty rug cleaning and maintains IICRC certification. Jay oversees technical operations and service quality assurance.
Debbie Cole
Office Manager
Debbie Cole joined the business in 1987 after retiring from UNC Student Health Services as a Family Nurse Practitioner. She manages scheduling, customer communications, and office operations while occasionally returning to nursing duties.
Mike Cole
Operations Manager
Mike Cole, son of the founders, graduated from college before joining the company. He now oversees daily operations and will eventually assume leadership of the business while maintaining hands-on service involvement.
Morgan Cole
Customer Relations
Morgan Cole assists with customer service and administrative tasks during peak periods. She works alongside her husband Eric while raising two grandchildren for the family.
Jessica Cole
Administrative Support
Jessica Cole contributes to office operations and special projects. Married to Ken, she helps manage scheduling and client communications while balancing family responsibilities with her granddaughter Natalie.
Questions
What carpet cleaning methods do you use?
We use truck-mounted hot water extraction with eco-friendly solutions. This method effectively removes dirt and sanitizes carpets without harsh chemicals.
Are your cleaning products pet-safe?
Yes, all our cleaning solutions are non-toxic and safe for pets and children. We prioritize natural sanitization methods during every cleaning session.
Do you offer emergency water damage services?
We provide 24/7 emergency water extraction services using industrial pumps and moisture detection equipment to address flood damage promptly.
How long does carpet drying take?
Most carpets dry within 6-12 hours using our low-moisture extraction methods. We use air movers to accelerate drying when needed.
Are your technicians certified?
All our technicians are IICRC-certified professionals who receive ongoing training in the latest cleaning techniques and equipment operation.
What areas do you service?
We serve Durham, Chapel Hill, Raleigh, Cary, Apex, Wake Forest, Hillsborough, Roxboro, and surrounding communities in North Carolina.
Reviews (4)
K. Marie
May 17, 2022
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I have used Triangle Carpet Cleaners for years and they do a great job. On time, professional, courteous. Now and then I have tried another service and have been disappointed. I'm staying with TCC from now on. Services: Pet stain & odor removal, Carpet steam cleaning, General carpet cleaning, Area rug cleaning
Jennifer Vosburgh
Mar 24, 2022
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I can't recommend this place enough. The service was amazing! They were able to remove aged pet stains and my carpets looked almost brand new. The team is professional and courteous. I highly recommend this business for anyone who needs carpet cleaning! Services: Pet stain & odor removal, General carpet cleaning, Area rug cleaning
Nick Prospero
Jan 23, 2022
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Fantastic service! I emailed about service and within hours I received a response that answered all of my questions. They worked with me to find a day and time that worked for both of us. On the day of the appointment they arrived on time and got right to work. Extremely professional and personable. My furniture turned out great! 100000% Recommend and will be using again in the future!
Jeff Care
May 03, 2021
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We've been customers for years. Mike always does a tremendous job getting our carpets clean. Stains, especially pet stains, that I thought would NEVER come out just disappear. Our kitchen tile & grout looks like new. TCC isn't cheap but definitely worth every penny. Services: Pet stain & odor removal, General carpet cleaning
