Business Details
27 Years
experience
Your Trusted Partner for Professional Cleaning Services
Established in 1999, NY Maids has redefined excellence in residential and commercial cleaning services across New York City. Our company was founded by a discerning customer who envisioned a service prioritizing safety, transparency, and unmatched quality. With over two decades of experience, we employ rigorously vetted, legally compliant professionals trained to uphold stringent standards of discretion and performance. Our commitment to innovation is evident in our pioneering online booking system, while our emphasis on security includes E-Verify compliance, background checks, and non-disclosure agreements for every employee. We guarantee satisfaction through meticulous quality control, offering re-clean services within 24 hours of any unsatisfactory visit. Our transparent pricing model eliminates hidden fees, and our customer-centric approach includes customizable services, automated billing, and 24/7 account access.Recognized as an award-winning leader in the industry, we maintain membership in the National Association of Professional Cleaners, ensuring adherence to ethical business practices. Our dedication to community extends to specialized services like post-renovation and move-in/out cleanings, catering to diverse client needs. By combining affordability with premium service delivery, we have earned the trust of thousands of New Yorkers. Our responsive management team and live customer support ensure every concern is resolved promptly, reinforcing our reputation as Manhattans most trusted cleaning provider.
Services
Express Maid Service
Spring Cleaning
Steam Cleaning
Move-In/Out Cleaning
Post-Renovation Cleaning
Recurring Cleanings
Allergen Removal
Commercial Cleaning
Residential Cleaning
Online Booking
Details
- Year established: 1999
Highlights and features
- We employ rigorously background-checked, legally compliant professionals trained for over 20 years.
- Our service pros are bonded, insured, and bound by strict non-disclosure agreements.
- We guarantee satisfaction with free re-cleans within 24 hours of service.
- Transparent, all-inclusive pricing with no hidden fees or surprise charges.
- Customizable services tailored to individual client needs with meticulous quality control.
Associations and certifications
- National Association of Professional Cleaners (NAPC)
What people say
Immaculate cleaning
Very professional
Spotlessly cleaned
Organized silverware drawer
Courteous staff
Services
Express Maid Service
Our Express Maid Service offers a budget-friendly, general cleaning of all reachable surfaces, including tidying visible areas and disinfecting bathrooms and kitchens. Ideal for maintaining a presentable home between deeper cleanings, this service is priced lower for recurring appointments. Customers benefit from consistent, reliable service with no hidden fees, ensuring affordability without compromising on essential cleaning standards.
Spring Cleaning
Spring Cleaning involves an intensive, top-to-bottom clean using a team of 23 service pros to address neglected areas. This includes moving furniture, emptying cabinets, and detailed cleaning of hard-to-reach spaces. Designed for clients seeking a comprehensive refresh, the service guarantees thoroughness with options for additional hours or staff, ensuring every corner meets our high standards of cleanliness and organization.
Steam & Allergen Cleaning
This service combines deep cleaning with hospital-grade allergen removal machines and steam technology to eliminate dust, mold, and other irritants. Performed by two service pros over six labor hours, its ideal for allergy sufferers or those requiring hygienic environments. The eco-friendly approach ensures a sanitized, chemical-free space while addressing both visible and microscopic contaminants for long-term health benefits.
Move-In/Out Cleaning
Move-In/Out Cleaning prepares spaces for new occupants or post-move transitions, including unpacking and organizing services. A tamper-proof seal certifies professional cleaning, accompanied by before-and-after photos for landlord or tenant assurance. This service ensures a pristine environment, saving clients time and effort during stressful relocation periods while guaranteeing satisfaction through our re-clean policy.
Post-Renovation Cleaning
Post-Renovation Cleaning removes construction dust and debris, restoring spaces to livable conditions after remodeling. Clients select the number of service pros based on space size, with options for additional hours. This service addresses fine particulates and residual messes, ensuring safety and cleanliness post-project while accommodating budget and timeline constraints for efficient turnaround.
Questions
What areas do you service?
We service Manhattan, Brooklyn Heights, Boerum Hill, Dumbo, Fort Greene, Gowanus, Long Island City, Park Slope, Prospect Heights, Roosevelt Island, Williamsburg, and Astoria.
How can I book a service?
Book online via our service form or call 212-239-9141 for assistance with appointments and recurring cleanings.
Do you offer a satisfaction guarantee?
Yes! We’ll re-clean missed areas within 24 hours if you’re unsatisfied with our service quality.
Are your employees vetted?
All staff undergo background checks, E-Verify compliance, and sign non-disclosure agreements for security.
What pricing options exist?
We offer flat-rate pricing with no hidden fees, including discounted recurring service plans for regular cleanings.
Can I customize my cleaning service?
Yes! Our services are tailored to individual needs, with preferences stored for consistent, personalized results.
Reviews (5)
Jordan Dyce
Jun 28, 2022
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Paid $700 for a move-in "steam" cleaning and I honestly can't tell they did any cleaning at all. See pictures attached. The bathroom shower head had grime and mold on it. The bathroom walls and towel racks had dirt and dust all over them. The top of the cabinets and refrigerator were not cleaned. The floor has a weird film on it. I don't even see where the steamed at all. I ended up cleaning the entire place myself. They did not perform as promised. Total Waste of money. Won't ever use these people again.
Matthew Tosolini
Jun 21, 2022
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Hired them to do some unpacking to help me move into my new apartment. The place was immaculate and everything was in its place in one day! Signed up for recurring services with a nice discount. Very happy :- Services: Cleaning, Moving-related cleaning, Standard cleaning, Deep clean
Tobi A.
May 08, 2022
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Omg thank you so much this was amazing business, the management was impeccable and my house was absolutely spotless, i would go to this maid service for every house clean
Spanky O.
Apr 09, 2022
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Excellent service the day before moving into an apartment where a cat had lived, i called ny maids they were extremely professional and bent over backwards to accomodate me. maria was so lovely and sterilized my new place. immaculate. thank you maria. thank you ny maids. i'll be back
Ryan Mauskopf
Jan 13, 2022
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Extremely thorough cleaning. The guy even scrubbed the impossibly thick grime off the metal tops on my range and organized my silverware drawer. Very professional. Service: Cleaning
