Business Details
Your Trusted Carpet & Tile Cleaning Experts in Bakersfield
ACT Carpet Cleaning has been perfecting professional cleaning services for nearly two decades, serving Bakersfield and surrounding areas. As a locally owned business, we combine community values with expertise in carpet, tile, and upholstery cleaning to deliver exceptional results. Our team prioritizes customer satisfaction through competitive pricing, free estimates, and a commitment to addressing every client's unique needs. We utilize advanced hot carbonating extraction methods to eliminate allergens and contaminants, improving indoor air quality for homes and businesses. With a focus on transparency and reliability, we guarantee complete customer satisfaction and offer re-cleaning services at no additional cost if needed. Our dedication to hospitality ensures every client receives personalized attention and professional service from start to finish.
Services
Carpet Cleaning
Tile & Grout Cleaning
Upholstery Cleaning
Odor Removal
Rug Cleaning
Red Stain Removal
Auto/Boat/RV Cleaning
Mattress Cleaning
Water/Flood Damage
Commercial Cleaning
Highlights and features
- We have nearly 20 years of experience in professional carpet and tile cleaning.
- Our team provides free estimates and guarantees complete customer satisfaction.
- We use advanced hot carbonating extraction to remove over 96% of allergens.
- Locally owned with deep community ties and personalized service.
- Competitive pricing with no hidden fees or additional charges.
What people say
Great prices
Awesome work
Excellent job
Professional service
Highly recommend
Services
Carpet Cleaning
Our professional carpet cleaning service uses hot carbonating extraction to remove deep-seated dirt, allergens, and stains. This method effectively eliminates over 96% of allergens while preserving carpet fibers. Ideal for residential and commercial properties seeking improved indoor air quality and extended carpet lifespan.
Tile & Grout Cleaning
We restore tile surfaces using high-pressure steam cleaning and specialized tools to remove grime buildup. Our process includes deep cleaning grout lines and applying protective sealers to maintain tile appearance. Perfect for kitchens, bathrooms, and commercial flooring applications.
Upholstery Cleaning
Our upholstery cleaning service removes stains and contaminants from furniture fabrics using gentle yet effective hot steam cleaning. We treat spots, apply deodorizers, and use fabric protectors to maintain furniture appearance while eliminating allergens and bacteria.
Odor Removal
We eliminate persistent odors through a multi-step process targeting smoke, pet accidents, and water damage smells. Our system neutralizes odor sources at the molecular level rather than masking them, improving overall indoor air quality.
Water/Flood Damage
Our water damage service includes rapid extraction, structural drying, and mold prevention treatments. We use industrial equipment to restore properties after flooding or water intrusion incidents, minimizing long-term damage to floors and walls.
People
Alex Pennock
Owner
Alex Pennock leads ACT Carpet Cleaning with nearly two decades of industry experience. He ensures every project meets quality standards while maintaining personalized customer service for Bakersfield residents.
Questions
What services does ACT Carpet & Tile Cleaning offer?
We specialize in carpet cleaning, tile & grout cleaning, upholstery cleaning, odor removal, rug cleaning, and water/flood damage restoration for residential and commercial clients.
How does your carpet cleaning process work?
Our hot carbonating extraction method uses chemically charged solutions to lift dirt and allergens, followed by high-powered extraction for deep cleaning and sanitization.
Do you provide free estimates?
Yes, we offer free, no-obligation estimates for all our cleaning services in Bakersfield and surrounding areas.
What makes your service different from competitors?
With nearly 20 years of local experience, we combine advanced cleaning technology with personalized service and a 100% satisfaction guarantee.
Do you handle commercial cleaning projects?
Yes, we provide comprehensive commercial cleaning services for offices, retail spaces, and other business environments.
Videos
Reviews (35)
Nikki R.
Jun 29, 2021
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Alex was amazing! I texted him on Wednesday and he scheduled me for Friday. Perfect! He texted that he was on his way and arrived exactly at our scheduled time. He worked quickly and efficiently. I had a very disgusting stain in my hallway and when the job was done it was gone. He also cleaned my couch and it looks brand new. I will be recommending his services to all my friends and family. Great price. Ok great service and very friendly. You can tell from all the reviews that he takes pride in his work.
Dusti McDaris
May 10, 2021
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Amazing work has done my tile and couch upholstery phenomenal and reasonably priced could not recommend enough
Elizabeth Valdez
Dec 13, 2020
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This is the second time we have had his service and we have been very pleased each time. Plus, his prices are affordable!
Stacey P.
Oct 15, 2020
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I contacted ACT this weekend for an estimate and received a call back the same day. I was able to schedule an appointment for this past Tuesday and they did a great job. I have been in my home since 2008, with a 6 year old born in 2014, and have never had my light carpet cleaned. Needlessness to say the company had their work cut out for them. They did a very good job cleaning my living room and two hallways.
They also cleaned my couches and chair in my living room. I am very pleased with the results. The only reason I'm giving them a 4 and not 5 rating is because there are a couple of stains I for sure thought would come out but they weren't able to get out. I would recommend this company and will be using them in the future.
They also cleaned my couches and chair in my living room. I am very pleased with the results. The only reason I'm giving them a 4 and not 5 rating is because there are a couple of stains I for sure thought would come out but they weren't able to get out. I would recommend this company and will be using them in the future.
Brian C.
Sep 26, 2020
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Set an appointment to have my carpets cleaned. Alex was very friendly and professional. With very affordable pricing as well! Highly recommend ACT Carpet cleaning!
Robert Crabtree
Mar 16, 2020
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Alex does great work. He is professional, efficient, and offers great value. We have four dogs, and use him twice a year. He leaves our couches and carpets smelling great. Highly recommend him.
Karen Tjepkema
Feb 26, 2020
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I have been using Alex exclusively for all my carpet cleaning for many years now. He always gets all my stains out and his equipment extracts nearly all the water so my carpets dry fast. He is very responsive and can get to my jobs very quickly. I highly recommend him!
Janae Mejia
Jan 22, 2020
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Awesome service! I called Alex because I wanted my grandmas carpets cleaned, he arrived early and my grandma decided she wanted to add a couple extra areas he was more than willing to do them. He did a fantastic job, I can not believe how good the living room and hall look right now. We will definitely be calling to get the back two rooms and the couch cleaned as well. Might just do the tile in the kitchen and bathroom too.
Janae M.
Jan 22, 2020
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Awesome service! I called Alex because I wanted my grandmas carpets cleaned, he arrived early and my grandma decided she wanted to add a couple extra areas he was more than willing to do them. He did a fantastic job, I can not believe how good the living room and hall look right now. We will definitely be calling to get the back two rooms and the couch cleaned as well. Might just do the tile in the kitchen and bathroom too.
Lillie Acevedo
Dec 10, 2019
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ACT Carpet does a great job. Speedy with response and acceptable to schedule changes. Very professional. We have had our carpets done and already have the tile booked for a cleaning!
Dennise Davis
Oct 30, 2019
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Awesome Company! We have had them come out to our place several times over the years. They are the nicest company to deal with. We have a nice home in Rosedale that we try and keep in tip top shape and always have ACT come out and do our cleaning. All of my family uses them now also and are extremely happy with them. Our carpets were really dirty this time. Looks amazing! Thanks again!
Tim Scott
Oct 27, 2019
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Carpets look great. Alex has been our carpet cleaning company for a few years. Always does a fantastic job!
Alexis B.
Aug 28, 2019
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I was in desperate need of a carpet cleaning and I called them about 2 times w/o leaving a vm on the third call I did leave one and got a returned call a few hours later. I spoke to a guy named Alex and told him about my situation, that it was an urgent matter, and then asked for a rough estimate. Alex said that he needed to speak with his partner and would call me or text me back in about 30 min- 1 hour later.
Well it's the next day now and he never did call back and that's even after I called again about 3 hours after we hung up and two more times after that AND sending a text. I'm usually pretty chill about stuff like this but the lack of concern and communication really made me upset. Especially bc I was really wanting to use them. Hopefully you can get a better experience out of them, but good luck getting in contact first.
Well it's the next day now and he never did call back and that's even after I called again about 3 hours after we hung up and two more times after that AND sending a text. I'm usually pretty chill about stuff like this but the lack of concern and communication really made me upset. Especially bc I was really wanting to use them. Hopefully you can get a better experience out of them, but good luck getting in contact first.
Sakar
Jun 14, 2019
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I don't even give this place 1 star. They do not show up nor do they answer there calls and there were no calls returned. We were very busy and needed the carpet cleaned. I do not recommend this place.
Sandra Sterling
Mar 29, 2019
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We have used a lot of companies over the years and ACT is the best! It is so nice I can just text them to setup an appointment. They cleaned our carpet & tile and it looks amazing! They are very nice and professional. Highly recommend!
Lee Ortlieb
Jun 27, 2018
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Great service! Needed clean carpets immediately and they came out same day on short notice! Very freindly and courteous! Did a great fast job on my carpets for a great price! Would highly recommend!
Bertha Hernandez
Jun 03, 2018
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Great experience awesome job! Carpet looks brand new, will definitely use them again. Also they were the cheapest in town, called several others definetly the best. Thank you so much!
Patty Bernardin
May 03, 2018
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Carpet cleaner right on time did a fantastic job! Called ahead to let us know he was on his way. Gave us a chance to get to areas such as behind and under furniture. When the time comes will be definitely be calling this company again! Thank you
Lyndsay Cooke
Apr 30, 2018
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5 star service! I was able to make an appointment basically the next day. Randy was very thorough and efficient, and a really nice guy. Alex's attention to detail & customer service is awesome and very appreciated. I'm so happy we chose ACT Carpet Cleaning. I will definitely have them back again.
Tabitha Maya
Apr 27, 2018
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Texted this business yesterday about getting my carpets cleaned. They set up an appointment at 1:30 to come by for what I thought was just a quote, but Alex was ready to go when he showed up! He took about half an hour to do 4 rooms in our house. Our carpets have never looked cleaner! It cost even less than what he had quoted through text. So incredibly reasonable. I will never rent another rug doctor again! I highly recommend them.
Lola Farillas
Dec 30, 2017
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This company was so accommodating to my schedule and needs I can't say enough about them. They did an excellent job cleaning the carpets and the tile in my house. Amazing work all around!!
Minna Tootle
Oct 16, 2017
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Very happy with the service we received! Very convenient same day service. Got a great deal! Recommending to family and friends for sure! Looks and smells great! I have no complaints! Thank you gentlemen for the great service!
Anwahs S.
Sep 16, 2017
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Very professional! My carpet looks spotless at a reasonable price. The guy that came out did nearly every thing in his power to ensure that I was satisfied with the services. Excellent customer service! I would recommend their services.
Dan D.
Aug 31, 2017
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Have used them for quite a while with my home and a lot with our business. And yeah we've put Apple with the unprofessional being late, not making it, rescheduling at the last minute, there's no such thing as good help today people or professional businesses they're falling by the wayside. We've given this company a lot of our business in the last year and this last time around we had two 12 x 15 offices cleaned and A smaller office spot cleaned.
The guy that shows up toothpick hanging out of his mouth, wearing a wife beater, unprofessional, and didn't even get the stains out of the carpet. Told me that I could get some stain remover and work on it myself. Wow.! Charge me $130 for 2 1/2 rooms?. Never have we ever paid that especially with the amount of business we give him. Time to look for new carpet cleaning company!
The guy that shows up toothpick hanging out of his mouth, wearing a wife beater, unprofessional, and didn't even get the stains out of the carpet. Told me that I could get some stain remover and work on it myself. Wow.! Charge me $130 for 2 1/2 rooms?. Never have we ever paid that especially with the amount of business we give him. Time to look for new carpet cleaning company!
Leticia Mendez
Jul 20, 2017
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Had my carpet clean last week and Alex did a awesome job. My carpet looks great. He listen to all my request and took care of it. He's fast,friendly and not to mention affordable. Highly recommend. Thank you again
Wendy Ayala
Jun 04, 2017
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We are totally satisfy with Act Carpet Cleaning, we will definitely use their services again if you don't know who to hire for carpet cleaning we highly recommend them.
Guillermina O.
Mar 22, 2017
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TERRIBLE! NOT A PROFESSIONAL COMPANY! Had to give a 1 star because 0 was not an option. Had an appointment scheduled and waited over 1 hour. NO CALL NO SHOW! I called and Alex the owner answered and I was told he was going to call me in 5 minutes and never called me back. I sent a text with no answer and left a vm.nothing! I do not recommend them at all. NOT PROFESSIONAL!
Jose L.
Nov 19, 2016
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If I could leave a 0 I would. Made appt for 2:30 on a Friday. I work 2 1/2 hours away drove home to be there by 230 and they never called or showed up. I called and text Alex number of times no answer or text. Not professional at all to just leave a customer waiting. Others left the same review on Google review.
Christy S.
Oct 30, 2016
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Had to give 1 star because 0 isn't an option. Had an appt scheduled for move out day before i had to leave out of state. I waited over 2 hours. NO CALL NO SHOW! I sent a text, called 7x with no answer and left a vm.nothing! Now i have to delay leaving and driving out of state, find a carpet cleaner last minute on a Sunday which didn't happen, and ruined my whole day. In case you didn't know, this is not how you do business!
John L.
Jun 20, 2016
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I have used Act Carpet cleaning maybe 3-4 times. The owner Alex has done our cleaning every time. He Is friendly, fast and efficient and does an excellent Job. The last time I had him clean two of our upholstered chairs. All work was great. He just recently got a new truck/equipment and our carpets were dryer than ever and finished drying very quickly. Underpowered equipment will leave a lot more water and it will take longer to drive. Highly Recommended! :
Tabitha Maya
Texted this business yesterday about getting my carpets cleaned. They set up an appointment at 1:30 to come by for what I thought was just a quote, but Alex was ready to go when he showed up! He took about half an hour to do 4 rooms in our house. Our carpets have never looked cleaner! It cost even less than what he had quoted through text. So incredibly reasonable. I will never rent another rug doctor again! I highly recommend them.
Sarah Preator
ACT did a fantastic job on our carpets! I have absolutely no complaints. We will definitely be using them in the future.
Jackie Vidmar
Seriously incredible. I own a lot of pets... I mean a lot. And let me tell ya, they stain up my carpet pretty good. I was really looking into buying new carpet all together, but then I decided to try out a carpet cleaner instead just to see if it would make a difference. My buddy recommended ACT, so I gave them a call and wow wow wow WOW!!!! No need to buy new carpets, because these guys made them so insanely clean I was mind blown. I highly recommend ACT. They're amazing.
Justin P.
These guys have been the best carpet cleaners we've found in Bakersfield! They are easy to work with and always do an incredible job! Would definitely recommend to friends and family!
Cristi Kimura
I just had my carpets cleaned! I could not be happier. Alex did an incredible job and has my badly stained carpets looking like new! I will never use any other company for my carpet needs!