Business Details
Emergency
services
Expert Carpet Cleaning in Plano, TX
Pro Fresh N All Carpet Cleaning is a disabled veteran-owned business with 14 years of experience delivering premium carpet, upholstery, and rug cleaning services in Plano, TX, and surrounding areas. Our mission centers on integrity, transparency, and accountability, ensuring no hidden fees or high-pressure sales. We specialize in tackling challenging stains, odors, and water damage with advanced techniques like citrus-based solutions, BioClean treatments, and 24/7 water mitigation. Our team prioritizes customer control, requiring approval of scope and pricing before starting any work. With certifications in specialized rug restoration and a commitment to eco-friendly practices, we combine military discipline with technical expertise to restore homes to their freshest condition. Our services extend to tile and grout cleaning, smoke odor removal, and upholstery detailing, all backed by a satisfaction guarantee.
Services
Carpet Cleaning
Upholstery Cleaning
Specialty Rug Cleaning
BioClean Specialist
Smoke Odor Removal
24 Hour Water Mitigation
Highlights and features
- We are a disabled veteran-owned business with 14 years of industry experience.
- Our 24/7 water mitigation team responds within 45 minutes for emergency needs.
- We are fully bonded and insured for customer peace of mind.
- Transparent pricing with no hidden fees or high-pressure sales tactics.
- Specialized expertise in pet urine removal, silk/wool rug restoration, and smoke odor elimination.
Services
Carpet Cleaning
Our carpet cleaning service tackles even the toughest stains and odors using citrus-based solutions and high-pressure extraction. We specialize in pet urine removal, move-out restorations, and deep cleaning for heavily soiled carpets. With transparent pricing and a minimum charge of $99, we ensure every job meets our high standards for freshness and durability.
BioClean Specialist
The BioClean service eliminates biological contaminants like pet urine, vomit, and blood using peroxide-based solutions. We assess severity in 12x12 areas, with pricing starting at $45 for basic cases and up to $120 for severe saturation. Our process includes deep cleaning and complete odor neutralization, ensuring a hygienic environment without callbacks.
Water Mitigation
Available 24/7, our water mitigation service responds within 45 minutes to extract standing water and prevent mold growth. Using industrial drying equipment, we handle emergency extractions, dehumidification, and structural drying. Transparent pricing starts at $99, with rapid response times to minimize property damage.
Tile & Grout Cleaning
This service restores tile and grout surfaces using heavy-duty degreasers and 500 PSI hot water extraction. Priced at $1.00 per square foot, it includes grout scrubbing and optional sealing at $0.50/sq ft. Ideal for kitchens and bathrooms, our process removes embedded grime and revitalizes high-traffic areas.
Specialty Rug Cleaning
Specializing in wool, silk, and viscose rugs, we offer in-home or off-site submersion cleaning. Our state-of-the-art warehouse handles delicate materials with care, ensuring colorfastness and fabric integrity. Pricing varies by size and material, with a $99 minimum charge for thorough cleaning and protection.
Questions
What areas do you serve?
We serve Plano, TX, and surrounding areas including Frisco, focusing on residential and commercial cleaning needs.
Do you offer emergency services?
Yes, our 24/7 water mitigation team responds within 45 minutes for urgent flood or water damage situations.
What pricing options are available?
Carpet cleaning starts at $45/room, tile cleaning at $1/sq ft, with transparent quotes provided before any work begins.
Are your cleaning methods safe for pets and children?
We use eco-friendly, non-toxic solutions like citrus-based and peroxide agents to ensure a safe environment for families.
How do you handle severe pet urine or stains?
Our BioClean process uses peroxide-based treatments to fully neutralize odors and remove biological contaminants permanently.
Reviews (32)
Adrienne D.
May 20, 2022
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Excellent Job & Great customer service! Very professional and experienced, we will use them moving forward and highly recommend you do too!
Munki M.
Mar 12, 2021
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In mid of water damage in Dallas - as an absentee resident presently visiting other state staying with my son - Josh of pro- fresh on took time to visit the property to assess my condo unit damage from pipe burst. Thank you!
Daniel Santibanez
Oct 24, 2020
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Great and fast service with a fair price. I highly recommend them. They were on time, the fees were all as advertised and the job was well done.
Mitch Dimeff
Sep 06, 2020
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I scheduled online, tech showed up on time, price was just as advertised. No high pressure sales. Best case scenario. My house smells great! Service: Carpet cleaning
Dallas Car Spa
Aug 15, 2020
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Excellent response time! Thanks for coming out on the same day! Pro-Fresh N' All did a great job on the carpets of my Ford F-250, we have used them before for the more challenging vehicles we come across, they have powerful cleaning equipment! Very happy.
Caesar Ripoll
May 27, 2020
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Thanks a lot to the guys at Pro-Fresh N' All! We've hired other companies in the past and no one gets out dog urine like anyone else. It smells great and the stains are GONE! Thanks! Services: Pet stain and odour removal, Carpet cleaning
Dfw Cleaning Services
Sep 24, 2019
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Great work and Great commercial rates! We had a construction crew come in our office and made a huge mess after repairing some drywall and painting. We were impressed with the results as they got all the paint out! Thanks guys!
Scott Covelli
Sep 04, 2019
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I have used this company before with great results but when I scheduled an appointment last week, it was canceled at the last minute on two different occasions. On the third try, they had it set for 10:00am. I get a call at 10:15am telling me they would be late and would be there closer to 12:00. Needless to say, they never showed or called. Not sure if they are under different ownership or the employees just don't care but we are forced to find another company. Update as of 2/13/2019 - The owner contacted me and explained the situation.
Since i have used them in the past with great results, I rescheduled our appointment based on our conversation. I must say, he went out of his way to make sure everything was done and then some. End result, happy customer - Thank you!
Since i have used them in the past with great results, I rescheduled our appointment based on our conversation. I must say, he went out of his way to make sure everything was done and then some. End result, happy customer - Thank you!
Smart Key Supply
Aug 05, 2019
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Excellent service! Scheduling is so easy online. Great commercial rate! Technician showed up exactly on time and finished up before we left the office for the weekend. The carpet cleaning service exceeded our expectations, so we are referring to all our friends! Thanks guys!
Eitan Abadi
Jun 10, 2019
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I went online to find a good carpet cleaning service and I was surprised to find the service for such consistent five star reviews that it was almost too good to be true!. The online appointment sitting service is really a nice feature and I got a follow up call the next day and the technician actually showed up early!. So early & politely accommodating that we actually had him do our other homes carpet as well! 5 Stars!
Adrian Pina
Dec 30, 2018
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Pro-Fresh N' All is always great to deal with. They show up on time, are professional and friendly, do a great job, and are reasonably priced. What more can you ask? They have cleaned our carpets several times, and this time we had them clean a couch. Great job!
Jack Dunham
Dec 15, 2018
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Our carpet was so dirty and gross looking from my 3 kids and all the spills that go along with that. And the technician took his time and paid special attention to the really dirty areas and my carpet looks brand new! I couldn't be more pleased with the service I received and will definitely be using them again in the future!
Providence Flooring
Dec 05, 2018
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After a large renovation job we needed the carpet cleaned on one of our properties. Pro-Fresh N' All was the best service we could have asked for. They were prompt, on time and did the job in much less time than we expected. Very polite and great service!
Sonya Braddy
Nov 21, 2017
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Chris did an EXCELLENT job on our carpet. He was very nice and professional. We'll be using this company again in 6 months for another carpet cleaning. They clean and seal tile and grout floors too!
Tom W.
Nov 21, 2017
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I originally scheduled an appointment with them for 11am. The day of at 11am another carpet cleaning company contacts me and says they will be there between 11 and 1. That was a little confusing as we never knew of this other company. Corey at Pro-Fresh did not bother to relay that message that he contracts work out. Other company did a poor job and wanted to charge us $35 extra for deep scrub.? Even Corey at Pro-Fresh said that would not have been necessary with our berber carpet.
We only had two small stains we wanted out from a plant being knocked over. Corey contacted me and said they would make it right then we have had no contact since after multiple tries. He might clean carpet well, but we will never know after this fiasco. Got Pro-fresh name off of our neighborhood next door site, but will be posting on there as well that customer service with this guy is very poor and to beware as his word is not good as well.
We only had two small stains we wanted out from a plant being knocked over. Corey contacted me and said they would make it right then we have had no contact since after multiple tries. He might clean carpet well, but we will never know after this fiasco. Got Pro-fresh name off of our neighborhood next door site, but will be posting on there as well that customer service with this guy is very poor and to beware as his word is not good as well.
Jennifer S.
Oct 29, 2017
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I had an excellent experience with this service and would highly recommend them. They were punctual, knowledgeable, professional, and so nice!! You won't regret using them.
Jennifer S.
Oct 29, 2017
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I had an excellent experience with this service and would highly recommend them. They were punctual, knowledgeable, professional, and so nice! You won't regret using them.
Velda L.
May 10, 2017
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I've used them for years for my carpet cleaning. Fast and efficient and a good job for a fair price! They actually were in my area when I called for an impromptu cleaning recently and were here in 30 minutes!
Keisha F.
Jan 04, 2017
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George was very nice, gave eta. He even called to let me know they were ahead of schedule and asked if he could come earlier (which was great). They did an excellent job. Left the house smelling amazingly clean and fresh. They were quick too. Will definately recommend to friends and family. Also a great price for cleaning, pet odor remover and scotch guard.
Keisha F.
Jan 04, 2017
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George was very nice, gave eta. He even called to let me know they were ahead of schedule and asked if he could come earlier (which was great). They did an excellent job. Left the house smelling amazingly clean and fresh. They were quick too. Will definately recommend to friends and family. Also a great price for cleaning, pet odor remover and scotch guard.
Trish C.
Nov 21, 2016
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The team did an awesome job. They were on-time, professional, quick, and went a little extra to help me out. Will definitely call upon them again for carpet cleaning.
Mary A.
Oct 18, 2016
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I used Pro-Fresh N' All in late September to clean the upholstery on my sofa, loveseat, and sofa chair. I was satisfied with the service. When I called for an appointment they were able to get me in quickly and arrived on time. The only thing that stops me from giving them five stars is they had to comeback to re-clean a few spots that didn't come out in the first visit. Again, they were able to fit me in quickly and arrive on time; no hassle. After the second round, I the spots were gone. I recommend this company.
V. S.
Sep 03, 2016
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Corey is great! We have used his service exclusively over the past two years and have had excellent service every time. He was able to lift pet stains quite effectively. Recommend strongly!
Steve C.
Jul 29, 2016
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Excellent job! Very efficient, got the stains out, carpet looks new. Didn't take long, actually got there a little early, very friendly! Highly recommend them, will use them again.
Kelly T.
Nov 24, 2015
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Great service. Highly recommend Corey. I have large dogs and he removed all doggie stains and smells for the Holidays,
Karen E.
Jul 26, 2015
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Chris called 30 minutes out to confirm appt. time which I appreciated. Only have a couple of rooms & closets to clean and deodorize. Went to Angie's list which I'm a member but called directly because the specials offered covered several rooms more than what I had to clean. They had very high praise on Angie's list which I use a lot for reference reviews. Cory picked up and told me to check web site for appt times for next day and so I scheduled ASAP. Chris came and evaluated carpets & checked for doggie no no's which were none.
Primarily teenager odor from shoes and makeup stains which came out and the citrus deodorizer was very pleasant. The master bedroom had oily spots from dachshunds & drool from every dog toy and bone that ends up in our room. Gave a 10 day guarantee on work if not satisfied, I did mention the entrance area in my bedroom still looked dark from doggie body oil. Chris said let it dry good then vacuum if it does not come up and your not satisfied will will come back out and retreat. I felt very comfortable with this contractors commitment to doing the job right.
Primarily teenager odor from shoes and makeup stains which came out and the citrus deodorizer was very pleasant. The master bedroom had oily spots from dachshunds & drool from every dog toy and bone that ends up in our room. Gave a 10 day guarantee on work if not satisfied, I did mention the entrance area in my bedroom still looked dark from doggie body oil. Chris said let it dry good then vacuum if it does not come up and your not satisfied will will come back out and retreat. I felt very comfortable with this contractors commitment to doing the job right.
Gina G.
Aug 26, 2014
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This business did a wonderful job cleaning my carpets, at a very reasonable price. I highly recommend them. Great service!
Liz W.
Mar 01, 2014
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Corey, the owner of Pro Fresh And All was unprofessional and creepy and emptied the waste water from cleaning my carpets all over my driveway before he left. I had paid for the 4 room and stairs package 2 weeks before, and he called me the day of my appointment and left me a voicemail frantically asked me to reschedule. I did not get the voicemail in time, and Corey arrived on time for my scheduled appointment.
He did not remember which package I had ordered, I had to inform him. He tried to tell me there are 5 rooms upstairs, when there are only 4. He tried to add an additional 40 dollars, and I told him to recount, and he did. He then cleaned the carpets. It took him about an hour. they look good. I walked upstairs to look at them and he approached me creepily in my upstairs guestroom which was empty except a bed (empty closet- nothing at all else in there) if that is "where I slept".
It was inappropriate and creepy. Before he left he emptied his waste water all over my driveway. Highly unprofessional, and creepy guy. *** I noticed today that the machine he uses pulled up my carpet in places. This is damage. Do not use this carpet cleaning service.
He did not remember which package I had ordered, I had to inform him. He tried to tell me there are 5 rooms upstairs, when there are only 4. He tried to add an additional 40 dollars, and I told him to recount, and he did. He then cleaned the carpets. It took him about an hour. they look good. I walked upstairs to look at them and he approached me creepily in my upstairs guestroom which was empty except a bed (empty closet- nothing at all else in there) if that is "where I slept".
It was inappropriate and creepy. Before he left he emptied his waste water all over my driveway. Highly unprofessional, and creepy guy. *** I noticed today that the machine he uses pulled up my carpet in places. This is damage. Do not use this carpet cleaning service.
Jennifer M.
Jan 03, 2014
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I was exceptionally pleased with the service I received from Pro-Fresh N'all. I called yesterday and left a message. Corey called me back in 30 minutes and I set up an appointment on a user-friendly appointment scheduler for today. He was on time, set up quickly. The price was exactly what he quoted me ($80,o r $40/room). I thought the price was very reasonable, having compared it to other companies.
If you found anything cheaper, I would question the quality. I have berber carpet in two rooms, which had general wear and tear as well as two dark stains in one of the rooms. He got both the stains out and the carpet looks good as new. He was very polite and professional. I would recommend Pro-Fresh N'All to anyone. Plus the name is funny--props for originality!
If you found anything cheaper, I would question the quality. I have berber carpet in two rooms, which had general wear and tear as well as two dark stains in one of the rooms. He got both the stains out and the carpet looks good as new. He was very polite and professional. I would recommend Pro-Fresh N'All to anyone. Plus the name is funny--props for originality!
Prashant P.
May 27, 2013
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Great service. On time arrival. Upfront pricing. Excellent work quality. Will highly recommend to anyone.
Corey Joe
Nov 27, 2012
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I had some stains i had tried to get out for years and tried everything i could to get them out but had no success. I gave "PRO-FRESH N' ALL" a try and i was VERY happy with the results. The price was very reasonable and recommend them for your carpet cleaning needs. I was very impressed with the promptness and being on time and was very friendly. I am 100% satisfied and wont hesitate to call again. Thanks for the great service the carpets look and smell like new!
Esmeralda Melchor
Oct 15, 2012
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Our carpets look and feel new-it reminds me of when we first moved in! It has dramatically improved the atmosphere of our home. With three young boys, our carpet used to be a very light color. Over the years, it looked embarrassingly gray and had many major stains. After researching many Dallas area carpet cleaners, we called Pro-Fresh N' All Carpet Cleaning services and Corey came the next morning.
He was very nice and helpful and even helped us move the furniture around. (many companies don't do that) I was very impressed with his equipment, cleaning process/techniques and most of all Corey's accommodating attitude! While here, he also cleaned our sofas and the fabric on our dinning room and kitchen chairs. I recommended them to my neighbor across the street and he too was very satisfied, I would recommend them to anyone.
He was very nice and helpful and even helped us move the furniture around. (many companies don't do that) I was very impressed with his equipment, cleaning process/techniques and most of all Corey's accommodating attitude! While here, he also cleaned our sofas and the fabric on our dinning room and kitchen chairs. I recommended them to my neighbor across the street and he too was very satisfied, I would recommend them to anyone.



