Business Details
Emergency
services
Professional Commercial Cleaning Services Omaha
At KB Building Services, we are committed to delivering exceptional cleaning solutions tailored to meet the unique needs of our partners. Our culture is built on hard work, smart processes, and a dedication to empowering our team to serve others with integrity. We specialize in janitorial, carpet cleaning, hard floor maintenance, and facility concierge services, ensuring consistency, dependability, and proactive communication for every client. With over 273 employees and 204 service locations across three states, we combine rigorous training programs, advanced systems like SIMONServe, and industry-leading standards to maintain a 94.77% employee retention rate.Our focus on innovation, accountability, and long-term partnerships has earned us recognition as one of the top 1% of janitorial companies in the country through our re-certified cleaning industry management standards. We prioritize safety, quality control, and community impact, including partnerships with nonprofits like Cleaning for a Reason, while maintaining a 98.1% partner retention rate through consistent, transparent service delivery.
Services
Day maker services
Full service janitorial
Carpet cleaning
Hard floor maintenance
Disinfection services
Construction cleaning
Facility concierge
Light maintenance
Highlights and features
- We maintain 90%+ quality control scores through rigorous inspections
- Our 94.77% employee retention ensures consistent service teams
- We implement patented cleaning processes and equipment
- Our SIMONServe system provides real-time service transparency
- We hold 5 consecutive CIMS re-certifications since 2014
Associations and certifications
- Cleaning Industry Management Standard (CIMS)
What people say
Excellence in cleaning performance
Employees go above and beyond
Proactive problem-solving approach
Consistent quality scores
Dedicated team members
Services
Day Maker Services
Our Day Maker Services maintain cleanliness in high-traffic facilities during business hours. Trained professionals manage common areas, restrooms, and food zones to ensure consistent presentation. This service prevents operational disruptions while maintaining hygiene standards for tenants and visitors.
Full Service Janitorial
Customized janitorial solutions adapt to each facility's unique requirements. We develop tailored cleaning scopes aligned with client operations, including schedule optimization and specialized protocols for Class A offices, medical facilities, and industrial spaces.
Carpet Cleaning
Professional carpet cleaning services utilize hot water extraction and low-moisture encapsulation methods. We offer both reactive stain removal and proactive maintenance programs to extend carpet lifespan while maintaining appearance standards.
Hard Floor Maintenance
Comprehensive hard surface maintenance includes strip & wax, scrub & recoat, and grout sealing processes. Our technicians use commercial-grade equipment to preserve flooring integrity while ensuring slip-resistant, polished surfaces.
Disinfection Services
Electrostatic spray and manual disinfection options combat pathogens in healthcare and commercial environments. Our EPA-registered solutions meet OSHA standards for safety while providing thorough coverage of high-touch surfaces.
People
Channing Johnson
President
Channing Johnson leads KB Building Services as President, overseeing operations and strategic growth. With 15 years at KB, she developed the company's organizational structure and culture. A University of Nebraska at Omaha graduate, she focuses on relationship-building and organizational development.
Pete Burger
Operations Manager
Pete Burger manages daily operations for janitorial services and customer relationships. Bringing prior supervisory experience from Cintas Corp, he emphasizes team development and operational efficiency. Pete joined KB in 2021 and oversees service delivery across multiple departments.
Tracey Butler
Finance Controller
Tracey Butler directs KB's financial operations with over 30 years of accounting experience. She manages accounts payable/receivable, payroll, and financial reporting. Her background includes senior roles at AGP, and she joined KB in 2023 to strengthen financial systems.
Autumn Aguilar
Employee Experience Manager
Autumn Aguilar leads recruitment and retention initiatives as Employee Experience Manager. Promoted in 2021, she manages field employee hiring and placement. With a background in call center operations, she joined KB in 2015 and focuses on workforce development.
Randi Wilson
Customer Experience Manager
Randi Wilson oversees customer relations and technology systems. Transitioning from massage therapy to facility management, she joined KB in 2018. As Customer Experience Manager since 2023, she manages quality control and client communication processes.
Questions
What commercial cleaning services do you offer?
We provide full-service janitorial, carpet cleaning, hard floor maintenance, disinfection, construction cleanup, and facility concierge services for commercial offices, medical facilities, and multi-family housing.
Do you service medical facilities?
Yes, we clean medical clinics, office buildings, and emergency departments with specialized protocols for healthcare environments while maintaining strict compliance with safety regulations.
How do you ensure cleaning quality?
Our quality control inspections (QCI) maintain 90%+ scores through regular evaluations. We measure performance against established standards and implement corrective actions when needed.
Can you handle emergency cleaning situations?
Yes, we provide emergency cleaning services for unexpected situations. Our teams respond promptly to address urgent facility needs outside regular service schedules.
What areas do you service?
We operate across Nebraska, Iowa, and Missouri with 204 service locations and 273 employees supporting commercial clients in these three states.
How do you train cleaning staff?
New hires receive 14 shifts of onboarding training covering safety, equipment, chemicals, and procedures. Ongoing training includes leadership development and specialized skill enhancement programs.
Reviews (2)
Jesy J.
Jul 23, 2016
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The elderly lady was so rude and disrespectful, What a way to make you feel welcome to work for them. The mean/unwelcome face she had and nasty attitude, I can't believe she works hiring people. They need to speak to her about the way she treats applicants.
Erin Hays
Jun 13, 2016
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KB is the worst business I have ever had to deal with and I'm having the BBB investigate the way they handled some things. Word of advice, do not trust KB building services.
