Business Details
20 Years
experience
Emergency
services
Trusted Residential & Commercial Cleaning in Waco, TX
English Maids has been delivering exceptional residential and commercial cleaning services in Central Texas since 2006. Founded by Kay English and now managed by her daughter Lauren English Thurman, our family-owned business combines over 18 years of industry experience with a commitment to quality and customer satisfaction. Our team of trained, vetted professionals uses eco-friendly products to create healthier, spotless environments for homes and offices across Waco, Belton, Temple, and surrounding areas.We specialize in customizable cleaning plans, including deep cleaning, move-in/move-out services, and recurring maintenance, ensuring every client receives personalized attention. With a 100% satisfaction guarantee and a focus on community values, we pride ourselves on building long-term relationships through reliability, transparency, and superior service execution.
Services
Residential Cleaning
Commercial Cleaning
Deep Cleaning
Move-Out Cleaning
Custom Cleaning Plans
Office Cleaning
Apartment Cleaning
Recurring Maintenance
Spotless Transitions
Eco-Friendly Services
Details
- Year established: 2006
Highlights and features
- 18+ years of proven expertise in residential and commercial cleaning
- Trained, vetted professionals with background checks for trust and safety
- Eco-friendly cleaning products safe for families and pets
- 24-hour satisfaction guarantee on all cleaning services
- Customizable plans for recurring or one-time deep cleaning needs
What people say
Professional and courteous
Thorough deep cleaning
Reliable and punctual
Eco-friendly products used
Exceeded expectations
Services
Residential Cleaning
Our residential cleaning service maintains spotless homes through customizable plans. Trained professionals handle routine maintenance or deep cleaning, using eco-friendly products for safety. Clients praise consistent quality, with teams addressing specific requests while ensuring every room meets high standards. The service includes 24-hour re-clean guarantees and flexible scheduling options.
Commercial Cleaning
Commercial cleaning solutions keep businesses presentable and hygienic. Our vetted teams specialize in office spaces, retail locations, and commercial properties, using non-toxic supplies. Services range from daily maintenance to intensive deep cleans, accommodating specific schedules to minimize disruption. Clients highlight reliability and attention to detail in maintaining professional environments.
Deep Cleaning Services
Deep cleaning tackles neglected areas with meticulous attention. Teams focus on high-traffic zones, kitchens, and bathrooms, removing built-up grime. Customers consistently note transformative results, with hard-to-reach spots like ceilings and appliances addressed. This service is ideal for move-ins, post-renovation, or seasonal refreshes across residential and commercial spaces.
Move-Out Cleaning
Move-out cleaning ensures seamless transitions by restoring properties to pristine condition. Our crews handle end-of-lease turnovers, focusing on stain removal and sanitization. Reviews highlight thoroughness in areas like appliances and flooring, with teams accommodating tight deadlines. This service helps landlords maximize security deposit returns and prepare spaces for new occupants.
Custom Cleaning Plans
Custom plans adapt to unique cleaning requirements, offering weekly, bi-weekly, or monthly visits. Clients collaborate with staff to define priorities, whether focusing on specific rooms or special projects. Flexibility extends to last-minute schedule changes, with consistent teams ensuring familiarity with client preferences and property details.
People
Kay English
Owner
Founder Kay English established English Maids in 2006 after a 30-year career in dental/medical administration. Her attention to detail and commitment to quality transformed the business into a leading Central Texas cleaning service.
Lauren English Thurman
Director of Operations
Lauren English Thurman oversees daily operations with 15+ years of experience. A Texas A&M graduate with HR expertise, she expanded the company into one of Central Texas's most respected cleaning services while maintaining personalized client relationships.
Questions
What areas do you service?
We serve Waco, Belton, Temple, Killeen, Harker Heights, Nolanville, and surrounding Central Texas communities.
Do you offer eco-friendly cleaning options?
Yes, we use non-toxic, eco-friendly products safe for children, pets, and the environment.
Can I schedule recurring cleaning appointments?
Yes, we offer weekly, bi-weekly, and monthly service plans tailored to your schedule.
Are your cleaning professionals trained and vetted?
All team members undergo background checks and receive professional training for quality service.
What if I'm unsatisfied with the cleaning results?
We guarantee satisfaction and will return within 24 hours to re-clean any unsatisfactory areas at no extra charge.
Do you handle both residential and commercial properties?
Yes, we specialize in both home and office cleaning, including deep cleaning, move-out services, and maintenance plans.
Videos
Reviews (6)
Betty B.
Oct 26, 2021
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I recently moved from Indiana to Temple, Texas, and immediately searched for a good cleaning service. I chose English Maids for an initial deep clean on 10/19/2021. Two women came that day and when I came home, I was stunned - I've never had anyone clean as well as they did. I've used cleaning services for 30 years and hardly had the words to express my happiness at the results. I've now booked English Maids to come weekly. They definitely deserve all the awards they've won!
Erin Hill
Sep 25, 2021
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They were able to get to our house within a week of calling which is fairly fast. They cleaned our whole house in 2 hours and everything was spotless! I didn't realize how dirty things were until they cleaned it all. We were super impressed by the quality of work, the price, and the professionalism. Will definitely use again!
Breck Gamel
Jun 26, 2021
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I have used English Maids for several years and have appreciated their work so much! I love knowing that when they come, my home will be taken very good care of and will shine when they are gone. I appreciate being able to text them when I need to make a quick change. I appreciate having the same cleaning crew at my home each week, who have become like family to my family. They always have taken great care to keep my family well, even during COVID and flu/cold season. They know where I kept my sheets and how I prefer my home to be cleaned. I don't have to go behind them. I can trust they will do a great job. I highly recommend English Maids!
Deb Fokos
Dec 20, 2019
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I was pleased when my husband surprised me with a house cleaning while I was out of state helping my sister. My house needed a very deep cleaning. They cleaned most of my house in 2.5 hours. My husband had issue with the strong cleaners they used but it did look very nice when I got home. Much less for me to do. Thank you!
Stephanie Goaley
Dec 19, 2018
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I have used English Maids for over a year and I love them! The twice a month cleaning has been amazing with busy work schedules, going back to school and just life. They are easy to work with and if you are not satisfied they come back and fix the issue. (This only happened once). I highly recommend!
Julie B.
Sep 19, 2018
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I just moved to the Belton area, needed to get my new house cleaned after moving in. OH MY GOODNESS! I came home from work and I was floored. my house was spotless! there was not a spot in my house that didn't shine. Thank you English Maids for an AWESOME job! I can't wait until my next cleaning now that I am on a Bi-Weekly schedule. THANK YOU!