Business Details
35 Years
experience
Emergency
services
Trusted Cleaning & Restoration Services in East Texas
For over six decades, R & R Services has delivered comprehensive cleaning and restoration solutions to residential and commercial clients across East Texas. Our commitment to excellence is rooted in advanced methodologies, including patented tools and IICRC-certified techniques, ensuring superior results for carpets, air ducts, and hard surfaces. With 24/7 emergency response capabilities since 1991, we specialize in water damage mitigation, fire restoration, and post-construction cleanup, backed by a team of licensed professionals and a global network of 4,500 franchises.Our approach combines old-world craftsmanship with modern technology, prioritizing client satisfaction through transparent communication and guaranteed workmanship. As a locally owned franchise serving Smith, Gregg, and surrounding counties, we maintain rigorous standards for equipment, training, and environmental responsibility, ensuring every project meets both client expectations and industry benchmarks.
Services
Carpet Cleaning
Air Duct Cleaning
Water Damage Restoration
Fire Damage Restoration
Tile & Grout Cleaning
Upholstery Cleaning
Post-Construction Cleaning
Rug Cleaning
Hard Surface Floors
Construction Services
Details
- Year established: 1991
Highlights and features
- We offer 60+ years of combined franchise experience with ServiceMaster's global standards
- Our team provides 24/7 emergency water and fire damage response
- We utilize patented cleaning technologies recommended by carpet manufacturers
- Our technicians hold IICRC certification for disaster restoration
- We guarantee satisfaction with every cleaning and restoration service
Associations and certifications
- IICRC Certified
What people say
Very friendly and professional
Excellent work and service
Professional and nice
Recommend this company
Very professional
Services
Carpet Cleaning
Our hot-water extraction method thoroughly cleans carpets using truck-mounted equipment that heats water to high temperatures and applies pressure to remove deep-seated dirt and allergens. This manufacturer-recommended process ensures complete rinsing while preserving carpet integrity. Our technicians use specialized solutions to eliminate bacteria and pollen, leaving carpets fresh and hygienic.
Water Damage Restoration
Available 24/7, our IICRC-certified technicians use advanced drying equipment to mitigate water damage from floods, leaks, or plumbing failures. We implement controlled demolition when necessary and employ moisture detection tools to ensure complete structural drying. Our vault storage system securely stores damaged contents during restoration processes.
Fire Damage Restoration
We provide comprehensive fire and smoke damage recovery including content pack-out, deodorization, and structural repairs. Our climate-controlled warehouse stores valuables during restoration. Specialized equipment removes soot residues while our licensed contractors handle reconstruction from minor repairs to total rebuilds following fire incidents.
Construction Services
Our licensed general contractors manage full-scale restoration projects from initial damage assessment to final construction. Services include code compliance, project management, and insurance coordination. We handle both residential and commercial properties, offering turn-key solutions for post-disaster rebuilding and renovation projects.
Air Duct Cleaning
Using patented brush/vacuum systems, we clean entire HVAC systems including vents, ducts, and return air closets. The process removes contaminants and deodorizes systems with eco-friendly solutions. Regular maintenance improves indoor air quality and system efficiency while extending equipment lifespan for residential and commercial clients.
Questions
What cleaning methods do you use for carpets?
We use hot-water extraction with truck-mounted equipment that exceeds manufacturer recommendations, ensuring deep cleaning without damaging fibers.
Do you offer emergency services after hours?
Yes, our 24/7 emergency response team handles water and fire damage incidents at any time.
Which areas do you serve?
We operate throughout East Texas including Smith, Gregg, Upshur, Harrison, Rusk, and Panola counties.
Are your technicians certified?
All restoration technicians hold IICRC certification for water and fire damage remediation.
Can you handle large-scale construction projects?
Our licensed general contractors manage complete reconstruction from initial assessment to final build-out.
How do you handle customer concerns?
We guarantee satisfaction with every service and will re-perform work until it meets your standards.
