Business Details
22 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning Services in Syracuse
Founded in 2004, North East Carpet Cleaning is a family-owned and operated business dedicated to delivering exceptional carpet and fabric care services. With over two decades of industry experience, owner Joseph Merluzzi personally oversees every project, ensuring meticulous attention to detail and customer satisfaction. Our commitment to quality is reflected in our use of advanced truck-mounted cleaning systems, environmentally safe products, and a comprehensive 11-step cleaning process. We specialize in restoring carpets, upholstery, and Oriental rugs to like-new condition while prioritizing client safety and comfort.Our expertise extends to water damage restoration, allergen treatment, and air duct cleaning, making us a trusted partner for residential and commercial clients. By combining technical proficiency with personalized service, we aim to exceed expectations while extending the lifespan of your investments. Our reputation for reliability and results-driven solutions has been built through consistent delivery of transparent, ethical service since our inception.
Services
Carpet Cleaning
Upholstery Cleaning
Water Damage Service
Deodorization
Allergen Treatment
Hot Water Extraction
Oriental Rug Cleaning
Air Duct Cleaning
Details
- Year established: 2004
Highlights and features
- Family-owned since 2004 with personalized service
- Owner has 20+ years of industry expertise
- Uses environmentally safe cleaning agents
- Guarantees satisfaction on all services
- Employs a proprietary 11-step cleaning process
What people say
Look amazing
Excellent job
Fresh and clean
Professional and efficient
Brand new
Services
Carpet Cleaning
Our truck-mounted hot water extraction system removes deep-seated dirt while preserving carpet fibers. The 11-step process includes traffic area preconditioning, furniture protection, and residue-free cleaning. This method extends carpet lifespan and ensures faster drying times for residential and commercial properties.
Upholstery Cleaning
Two-step upholstery cleaning combines pH-balanced solutions with advanced extraction technology to remove embedded soils. Specialized tools clean crevices while preserving fabric integrity. Post-cleaning protector application helps maintain freshness and resist future stains on all fabric types.
Water Damage Service
Emergency water extraction services address pipe bursts, flooding, and leaks using industrial-grade equipment. Our rapid response system includes moisture detection, structural drying, and carpet restoration to minimize property damage and prevent mold growth in residential and commercial settings.
Air Duct Cleaning
Professional duct cleaning removes contaminants from heating and cooling systems using HEPA-filtered equipment. This service improves indoor air quality by eliminating mold, dust, and allergens while enhancing HVAC efficiency and extending system lifespan for homes and businesses.
Oriental Rug Cleaning
Specialized off-site cleaning for natural and synthetic rugs combines gentle dry foam treatments with precision scrubbing. The process removes deep dirt, neutralizes odors, and restores fiber luster without water damage. Free pickup and delivery available within service area.
People
Joseph Merluzzi
Owner/Operator
With over 20 years of industry experience, Joseph Merluzzi founded North East Carpet Cleaning in 2004. He personally oversees all operations, applying technical expertise and customer service principles to ensure quality outcomes. His hands-on approach guarantees direct accountability for every project.
Questions
What carpet cleaning methods do you use?
We use truck-mounted hot water extraction with eco-friendly solutions, combined with a proprietary 11-step process for maximum soil removal and faster drying.
Do you offer emergency water damage services?
Yes, we provide 24/7 emergency response for water damage including extraction, drying, and carpet restoration using industrial-grade equipment.
Are your cleaning products safe for pets and children?
All cleaning agents are environmentally safe and non-toxic, specifically formulated for household safety while maintaining cleaning effectiveness.
What are your service hours?
Regular service hours are Monday-Friday 9:00 AM to 4:00 PM. Emergency services are available outside these hours with prior arrangement.
How do you handle furniture during carpet cleaning?
We move small furniture items with client approval, using protective blocks and tabs. Large items remain in place with perimeter cleaning.
What guarantees do you offer?
We guarantee complete satisfaction - if unsatisfied, we will reclean areas, re-service scope items, or provide alternative solutions at no additional cost.
Reviews (4)
Megan Chawgo
Mar 29, 2022
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Joe did such an amazing job! I called for an estimate and he was able to do the job right then! Wish I had taken a before & after pic because my furniture looks brand new! I will definitely use Northeast Carpet Cleaning again! Service: Upholstery cleaning
Paul Cooper
Mar 20, 2022
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The service is amazing! Joe is a amazing at what he does. I've used them twice, once for Carpet cleaning and another for vent cleaning. Both jobs were completed and addressed issues we had. I would recommend them to anyone in the Syracuse area! Services: General carpet cleaning, Pet stain & odor removal
Brendan Chin
Feb 28, 2022
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Joe was phenomenal as always! He is extremely punctual and always answers his phone. This is not my first time using Joe and most certainly will not be my last. I would highly recommend Joe to anybody for his services! Services: General carpet cleaning, Pet stain & odor removal
Carol Marra
Oct 13, 2021
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Joe gave us an estimate the week before he did the cleaning. we felt the price was very fair. He arrived the following week, a few minutes early and ready to go. He is extremely professional. He did a great job moving things around and pre-treated a few spots on the carpet. He did a great job and I would certainly highly recommend Joe.
