Business Details
50+ Years
experience
Trusted Carpet & Rug Cleaning Services in Morristown, NJ
Since 1921, Wells Rug Service has been a family-owned business dedicated to preserving the beauty and longevity of carpets and rugs in Morristown, New Jersey. Our team of IICRC-certified technicians combines nearly a century of experience with modern techniques to deliver specialized cleaning, repair, and installation services. We prioritize hands-on care, using hand-washing methods and eco-friendly solutions to ensure safe, thorough treatment for all textiles. Our commitment to excellence extends to personalized consultations, annual technician re-certification, and in-house training to maintain industry-leading standards.Whether addressing rug restoration, upholstery cleaning, or wall-to-wall carpet installation, we focus on extending the life of every client's investment. Our small showroom offers a curated selection of carpeting options, blending affordability with quality craftsmanship. With decades of local expertise, we remain a trusted partner for residential and commercial clients seeking reliable, detail-oriented service.
Services
Oriental Rug Cleaning
Wall-to-Wall Carpet Installation
Upholstery Cleaning
Rug Repair
Carpet Re-stretching
Stain Protection
Moth Proofing
Carpet Deodorizing
Pickup & Delivery
Hauling & Disposal
Details
- Year established: 1921
Highlights and features
- We have nearly 100 years of experience in rug cleaning and restoration.
- Our IICRC-certified technicians receive annual re-certification and in-house training.
- We use green, enzyme-based cleaning solutions for safe, hypoallergenic treatments.
- We offer comprehensive repair services for damaged rugs and carpets.
- Our family-owned business provides personalized service with local market expertise.
Associations and certifications
- IICRC
What people say
Do good work
Always a pleasure
Great job
Still great
Pristine job
Services
Oriental Rug Cleaning
Our specialized cleaning process begins with thorough vacuuming and ultrasonic badgering to remove deep-seated dirt. Each rug is hand-washed using cold water and mild, rug-specific detergents, followed by gentle pressing and natural drying. This meticulous approach preserves fibers while eliminating odors and allergens, ensuring your investment maintains its value and appearance.
Upholstery Cleaning
We use truck-mounted steam extraction to deep-clean upholstery, removing embedded dirt and allergens. Our technicians assess fabric type and condition to determine optimal cleaning methods, applying protective treatments that resist stains and odors. Regular maintenance extends furniture lifespan while maintaining hygiene and aesthetic appeal for residential and commercial spaces.
Wall-to-Wall Carpet Installation
Our showroom features diverse carpet options from trusted brands like Northstar and Thorndike Mills. We offer professional measurement, installation, and disposal services for seamless upgrades. Our experts handle all aspects from removal of old materials to precise fitting, ensuring durable, attractive results that complement your space's functionality and style.
Rug Repair
Our skilled artisans reweave holes, repair fringes, and recolor worn areas to restore damaged rugs. Using traditional techniques, we address structural issues and aesthetic imperfections while maintaining original craftsmanship. This service preserves sentimental or valuable pieces, extending their usability and maintaining their historical integrity.
Carpet Re-stretching
We address buckling and wrinkling caused by humidity changes or normal wear through professional re-stretching. This process restores carpet tautness, eliminating tripping hazards and improving appearance. Timely intervention prevents permanent damage, maintaining safety and extending the lifespan of your flooring investment.
Questions
What services does Wells Rug Service offer?
We specialize in Oriental rug cleaning, upholstery cleaning, wall-to-wall carpet installation, rug repair, re-stretching, and protective treatments for residential and commercial clients.
How does your rug cleaning process work?
Our process includes vacuuming, ultrasonic badgering, hand-washing with specialized detergents, gentle pressing, and natural drying to preserve rug integrity while removing deep-seated dirt and odors.
Do you accept credit cards?
Yes, we accept Discover, MasterCard, and Visa for all our cleaning, repair, and installation services.
What areas do you serve?
We serve Morristown, Basking Ridge, Mendham, Chatham, Mountain Lakes, Far Hills, and Summit in New Jersey.
Can you repair damaged rugs?
Yes, our experts reweave holes, repair fringes, and restore colors to extend the life of damaged Oriental and area rugs while maintaining their original craftsmanship.
How do I schedule an appointment?
Call us at 973-539-3800 during business hours (Monday-Saturday) or visit our showroom at 49 Bank St., Morristown, NJ for consultations and bookings.
Reviews (6)
Christine D'Amico
Jun 20, 2022
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Used this company previously. No issues. This time, very unprofessional. Waited10 days to have rugs picked up, called to let know to pick the rugs up by a certain time wedding to go to. She said she would get back to me. No call back. Note on the door saying 4:15 we tried to pick up rug. Called to have the rugs picked on Saturday. No trucks. How about Monday she said. Nope sorry going away. Not even, I apologize, nothing! Or, let me see what we can do. I guess when you receive 5 stars, you don't care about one customer. So, so unprofessional.
Ali Raza
Jun 04, 2022
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The team that came to my house was awesome! They steam cleaned porous tile and did an incredible job. The floors look better today than when we moved in post construction! Would highly recommend them!
Ted J.
Mar 11, 2022
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Excellent customer service and rug cleaning technicians. Have used them for years. Always have been thrilled with the results. Fabulous company.
W. D.
Dec 15, 2021
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I'v e used these people for years. Always do a great job and very professional. Never have any complaints.
Frank Mortillo
Dec 02, 2021
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Still waiting for a scheduling date. Maybe they have too many customers to follow up. They were recommended by a friend (not off the internet).
Justyna Kotowska
Sep 07, 2021
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This was my first time ever getting a rug cleaned and after doing some research I found Wells Rug with great reviews so I decided to go there. After waiting 2 weeks for the rug to get cleaned (totally fine), I came home to unravel a crusty white, stained (dried up detergent) rug. It appeared that they missed a step and totally didn't rinse the rug after washing and they just let it dry. I called the place and they happily asked me to come in to fix the problem.
I was impressed with their willingness to correct the issue. I was excited to bring home the rug the second time around but to my surprise my rug now had plenty of faint yellow stains on it. The rug is ivory and silver, so very noticeable. I didn't bother calling this time as I just don't want the rug to be further ruined. While the crusty detergent is gone, I now have a yellow stained rug on one side. Not the greatest experience but giving 3 stars for accepting the rug to get it fixed the first time.
I was impressed with their willingness to correct the issue. I was excited to bring home the rug the second time around but to my surprise my rug now had plenty of faint yellow stains on it. The rug is ivory and silver, so very noticeable. I didn't bother calling this time as I just don't want the rug to be further ruined. While the crusty detergent is gone, I now have a yellow stained rug on one side. Not the greatest experience but giving 3 stars for accepting the rug to get it fixed the first time.
