Kaoud Rugs & Carpet

Business Details

50+ Years

experience

Your Premier Rug & Flooring Specialists Since 1954

Founded in 1954, Kaoud Rugs & Carpet has established itself as a trusted leader in the flooring industry, serving customers across Southern Connecticut and beyond. With two showrooms in Guilford and Orange, we specialize in providing high-quality area rugs, wall-to-wall carpeting, and hard surface flooring solutions tailored to meet diverse design preferences and budgets. Our team of experienced professionals offers personalized design consultations, custom rug installations, and expert repair services, ensuring every client receives exceptional craftsmanship and attention to detail.

We pride ourselves on our extensive inventory, which includes traditional oriental rugs, contemporary styles, and transitional designs from top brands like Oriental Weavers and Nourison. Our commitment to customer satisfaction is evident in our risk-free return policy, home trial options, and comprehensive rug cleaning services performed by skilled artisans. Over seven decades, we have built a reputation for combining timeless style with practical functionality, making us the go-to destination for discerning homeowners and interior designers seeking premium flooring solutions.

Services

Area Rugs Wall-to-Wall Carpeting Floor Runners Rug Cleaning Custom Rug Design Hard Surface Flooring Stair Runners Rug Repairs Interior Design Consultations Rug Appraisals

Details

Year established: 1954

Highlights and features

Over 70 years of expertise in fine rugs and flooring
Largest selection of area rugs in the Northeast
Custom installation and design services available
Risk-free home trials for perfect rug selection
Expert rug cleaning and restoration specialists

What people say

Exceptional customer service Knowledgeable staff Fast delivery Perfect custom fit Excellent cleaning results

Website

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Services

Area Rugs

We offer an extensive collection of traditional oriental, contemporary, and transitional area rugs to suit every design aesthetic. Our inventory includes hand-knotted wool rugs, machine-made options, and investment-quality pieces from premium brands. Expert staff guide clients through material, color, and size selection to ensure perfect room integration. Custom sizing and shape modifications available through our in-house workroom for unique spaces.

Rug Cleaning

Our professional rug cleaning service uses specialized hand-cleaning techniques to preserve fibers and colors while removing deep-seated dirt. Certified technicians handle delicate antiques and modern rugs with equal care, employing pH-balanced solutions that maintain material integrity. The process includes protective padding recommendations and includes pickup/delivery options for customer convenience.

Wall-to-Wall Carpeting

We provide premium wall-to-wall carpeting solutions with expert installation for residential and commercial spaces. Our selection includes durable wool and stain-resistant nylon options suitable for high-traffic areas. Professional seaming ensures pattern continuity, while quality padding enhances comfort and extends carpet lifespan. Design consultants help match textures and colors to existing decor for cohesive interior spaces.

Custom Rug Design

Our in-house workroom creates custom rugs tailored to specific dimensions and design requirements. Services include stair runners shaped to fit unique staircase contours, room-specific sizing, and pattern modifications. Clients receive sample approvals before production, with options for material upgrades and border customization to achieve one-of-a-kind flooring solutions.

Hard Surface Flooring

We offer luxury vinyl tile, laminate, and hardwood flooring solutions with water-resistant properties for high-moisture areas. Our selection includes scratch-resistant options for pet owners and eco-friendly choices from sustainable manufacturers. Expert installation ensures proper subfloor preparation and seamless transitions between different flooring materials in multi-surface spaces.

People

Jim Kaoud

Owner

With decades of industry experience, Jim Kaoud personally oversees custom projects and client consultations. He brings expert knowledge of rug construction techniques and material selection, ensuring each client receives tailored solutions that balance aesthetics with practicality while maintaining the company's legacy of excellence.

Liz

Design Consultant

Liz provides personalized design guidance, helping clients select appropriate textures and patterns for their spaces. Her expertise in material durability and color coordination ensures practical yet stylish flooring choices. She manages home trials and coordinates installations while maintaining exceptional client communication throughout the process.

Questions

What types of rugs do you carry?

We offer traditional oriental rugs, contemporary designs, and transitional styles in wool, synthetic materials, and hand-knotted options from premium brands like Oriental Weavers and Nourison.

Can you help with rug size selection?

Our experts provide personalized guidance on choosing appropriate rug sizes, including custom cutting services for unique spaces and stair runners tailored to specific staircase dimensions.

Do you offer rug cleaning services?

Yes, we provide professional rug cleaning using specialized techniques that preserve fibers and colors, including pickup and delivery options for client convenience.

What flooring options complement hardwood?

We recommend area rugs and runners to protect hardwood floors while adding style. Our selection includes non-slip pads and complementary patterns that enhance existing wood finishes.

Are home trials available?

Yes, we offer risk-free home trials allowing customers to view rugs in their actual space before making a purchase decision.

Do you install wall-to-wall carpeting?

Yes, our professional installation team handles wall-to-wall carpeting projects with precise seaming and padding selection to ensure long-lasting, wrinkle-free results.

Reviews (7)

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Casey Bennett

Apr 06, 2022 Report

Exceptional experience. Liz Molleur was able to quickly and painlessly help us find the rug and pads that we were looking for!

Jul 20, 2021 Report

Great experience with Liz at Kaoud Rugs of Orange. I found a beautiful 100% wool rug, but wasn't sure it would look right in my home. Liz suggested I take the rug home with me that day (for free) and make a decision after seeing it in the space. If I didn't love it, Kaoud Rugs would pick it up from my home the following day. SO convenient! This made all the difference for me! Liz knows that these rugs are investments and she wants the customer to love what they pick - I'm sure the whole Kaoud family feels the same way. Thank you so much for great customer service and a beautiful rug! I will most definitely be back for more! - Alexandra

John Mullen

Dec 08, 2020 Report

Had a carpet that was close to 100 years old with one corner disintegrated from a plant sitting on it. Kudos to Jim Kaoud and Liz in the Orange, Ct store for talking me out of cutting away 1/3 of the rug to keep it uniform. Instead they cut around the compromised area and though not a perfect rectangle, the look is unique and fantastic. I recommend this store for anyone looking to bring a rug back to life. Thank you

Nancy Grejtak

Nov 24, 2020 Report

Kaoud not only has great rugs, it's people are knowledgeable experts and so helpful! While I'm thrilled with the new 10 x 13 rug I purchased, it is the little "extras" that make the difference in service. Liz showed me many good options, and I felt that I had seen a strong array of choices. Once they put it down in the room, it was clear it was perfect. Her workers were fabulous - polite and accommodating. Best of all, she and Jim researched a problem I had with another rug and were able to find a weaver to fix it!

Rashu Bhargava Seth

Mar 31, 2020 Report

We recently had Kaoud Rugs and Carpet clean our 5 oriental rugs. Liz helped tremendously by giving us information on the services provided by the store and patiently answering all my questions and concerns. Their efficient crew picked-up and dropped-off the rugs on time and even spread them out in their proper places around the house. The rugs were cleaned very well and exceeded my expectations. On Liz's recommendation, we also bought pads to put under the rug - they were cut to match the size of our rugs and work perfectly. I would highly recommend using Kaoud Rugs for Rug Cleaning to everybody.

Stephen Babu

Jan 06, 2020 Report

My wife and I came to Kaoud Rugs and Carpet after shopping the competition 3 years ago. Kaoud Rugs was our last stop for rugs and carpet for our house for one main reason their outstanding customer service and care. Though price was very important to us Jim gave us the premium product Karastan at an extremely fair price. Jim is not a pushy salesman he just wants you to be happy with the product and service.

The service does not stop at the store, the installers Mark & Moses who I call M&M's are the best installers ever. Mark and Moses take their time and care about their work and pay very close attention to detail. Thanks guys for all the hard work. Kaoud is my # 1 choice.

Frank Slugaski

Oct 29, 2019 Report

The customer service at. Kaoud Rugs in Orange is exceptional! Both Jim and Liz provide honest and helpful service which is greatly appreciated. We've purchased rugs and runners from them for years and they continue to stand by their products and are very loyal to their customers. We recommend them without hesitation!