Business Details
40 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning in Sonoma County
North American Chem-Dry has been a trusted provider of professional carpet and upholstery cleaning services in Sonoma County since 1986. Founded by industry expert Mike Rivera, our company utilizes the patented Chem-Dry Hot Carbonating Extraction (HCE) process to deliver deeper cleaning, faster drying times, and healthier results for residential and commercial clients. Our commitment to quality is reflected in our use of environmentally friendly solutions like The Natural, a non-toxic cleaning agent that effectively removes dirt, allergens, and pet urine odors without leaving behind sticky residues. With decades of combined experience, our team prioritizes customer satisfaction through personalized service, advanced techniques, and a focus on safety for families and pets.We specialize in addressing challenging issues such as pet stains, water damage, and high-traffic wear while maintaining a 40-year reputation for reliability and excellence. Our locally owned and operated franchise serves Sonoma, Santa Rosa, Petaluma, and surrounding areas, offering same-day appointments and tailored solutions for carpets, rugs, tile, upholstery, and vehicle interiors. Backed by independent laboratory studies, our methods reduce non-living allergens and ensure carpets dry within 1-2 hours, minimizing disruption to daily life. Customer testimonials consistently highlight our punctuality, professionalism, and ability to restore even the most soiled surfaces to like-new condition.
Services
Carpet Cleaning
Upholstery Cleaning
Pet Urine Removal
Tile Cleaning
Area Rug Cleaning
Water Extraction
Commercial Cleaning
Carpet Repair
Wood Floor Cleaning
Vehicle Interior Cleaning
Details
- Year established: 1986
Highlights and features
- 40+ years of local experience since 1986
- Patented Hot Carbonating Extraction cleaning process
- Same-day service available before 11:00 AM
- Eco-friendly, non-toxic cleaning solutions
- Proven allergen reduction in independent studies
What people say
Removed impossible stains
Professional and friendly
Same-day service available
Pet-friendly solutions
Restored carpets like new
Services
Carpet Cleaning
Our Hot Carbonating Extraction method uses 80% less water than steam cleaning for faster drying. The Natural solution lifts deep dirt while preserving carpet fibers. Independent studies confirm 98% allergen removal and 89% pet odor elimination. Carpets dry in 1-2 hours with no sticky residue.
Pet Urine Removal
P.U.R.T. (Pet Urine Removal Treatment) breaks down urine crystals at the source. Our process includes hot water extraction, sub-floor treatment, and odor-blocking sealants. Effective for both recent accidents and chronic pet odor issues in carpets and padding.
Upholstery Cleaning
Carbonating solutions penetrate deep into fabric fibers to remove dirt and allergens. Safe for natural and synthetic materials including delicate silk and durable microfiber. Leaves no soapy residue that attracts future stains. Restores furniture appearance and extends lifespan.
Tile Cleaning
High-pressure cleaning removes built-up grime from tile surfaces and grout lines. Our pH-balanced solutions prevent etching on natural stone while restoring shine. Includes sealing application to protect against future stains and moisture penetration in kitchens and bathrooms.
Area Rug Cleaning
Specialized cleaning for oriental, wool, and synthetic rugs. Gentle submersion baths preserve colors and fibers while removing embedded dirt. Includes fringe cleaning and stain protection application. Prevents wicking damage through controlled drying techniques.
People
Mike Rivera
Owner & Operator
Industry expert since 1986 with three Northern California franchises. Born in Puerto Rico, relocated to San Francisco in 1965. Active in local community with 40+ years of carpet cleaning experience.
Questions
What makes Chem-Dry different from steam cleaning?
Our Hot Carbonating Extraction uses 80% less water, dries faster, and removes more allergens without soapy residues that attract dirt.
Do you guarantee pet urine odor removal?
Our P.U.R.T. process breaks down urine crystals at the source, with multiple treatment options for severe cases requiring sub-floor intervention.
How long does carpet cleaning take?
Average jobs complete in 2-4 hours including drying time, with same-day appointments available when scheduled before 11:00 AM.
Are your cleaning products safe for children and pets?
The Natural solution is non-toxic, biodegradable, and free from harsh chemicals, making it safe for families and allergy sufferers.
Do you service commercial properties?
We provide customized cleaning plans for offices, lobbies, and commercial spaces with minimal disruption to business operations.
What areas do you service?
We exclusively serve Sonoma County including Santa Rosa, Petaluma, and surrounding communities within a 30-mile radius.
Videos
Reviews (7)
Margaret Smeaton
Apr 09, 2022
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Excellent service and excellent results. My area rugs look like new - thank you Mike and crew! Service: Area rug cleaning
Roger Miles
Sep 24, 2021
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Have used these guys for years and never disappointed. Jacob and Matthew did a great job on our apartment, hallway and laundry room carpets. Got stains out and looks so much better! Highly recommend North American ChemDry of Sonoma! Service: General carpet cleaning
Eleni Magoulas
Jan 07, 2021
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Really disappointed, made an appointment for Saturday the 31st at 1pm. We moved all our stuff around to have our carpets cleaned, 1:15pm no one has shown up, i called and left a message, its now Monday afternoon and still no return call. This is a terrible way to run a business. Now calling someone else. Service: General carpet cleaning
Mary Pareisa
Sep 21, 2020
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Bradley was awesome he takes pride in his work attention to detail, did miracle job.very polite and respects customer. I also spike to Kim with happy results.
Toni Eddy
Apr 04, 2020
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Bradley is such a professional and has removed stains from carpets that are IMPOSSIBLE! Not only is North American Chem-Dry competent but most pleasant as well as they go the extra mile to please.
Nick Hazelton
Oct 28, 2019
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I use NA Chem Dry when preparing real estate listings, and they are always great to work with! They do a fantastic job, have great communication, and easy payment/invoicing. Look forward to continue using them!
Karen Tomasek
Jul 13, 2019
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They were so kind and accommodating! The tech that came out to our house was friendly and professional. AND the carpets have really never been cleaner and they were dry within a few hours! I will l never use anyone else!
