Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing and Drain Services in Southeastern Massachusetts
Established in 1974, Bass Reddy-Rooter has served New Bedford, Fall River, Dartmouth, and surrounding Massachusetts communities with expert drain cleaning and septic system services. As a family-owned business, we prioritize personalized care, combining decades of experience with advanced techniques like hydro jetting and drain camera inspections. Our team treats every property as if it were our own, ensuring transparent communication and long-term solutions.With 24/7 emergency availability and a track record of 20,000+ completed projects, we deliver reliable service tailored to residential and commercial needs. Our commitment to quality has earned 500+ positive reviews, reflecting our dedication to resolving drainage issues efficiently while maintaining the highest standards of professionalism.
Services
Emergency Drain Cleaning
Drain Camera Inspections
Hydro Jetting
Septic System Troubleshooting
Sewage Grinder Pumps
Smoke Testing
Details
- Year established: 1974
Highlights and features
- We offer 24/7 emergency drain cleaning services with same-day availability.
- Our team has over 40 years of combined experience in septic system maintenance.
- We provide transparent explanations of all plumbing issues and repair processes.
- Family-owned business serving 15+ communities across Southeastern Massachusetts.
- Proven track record of 20,000+ completed projects and 500+ positive reviews.
What people say
500+ Positive Reviews
20k+ Finished Projects
Stress Less
Expert Crew
Same Day Service
Services
Emergency Drain Cleaning
Our emergency drain cleaning service provides immediate solutions for clogged sinks, backed-up toilets, and main drain blockages. Using advanced equipment and rapid response protocols, we resolve urgent plumbing issues at any hour. Residential and commercial clients benefit from same-day service and guaranteed problem resolution.
Hydro Jetting
Hydro jetting employs high-pressure water streams to remove stubborn blockages and buildup in pipes. This method effectively clears roots, scale, and debris from drainage systems. Our technicians use specialized nozzles to ensure thorough cleaning while protecting pipe integrity during the process.
Drain Camera Inspections
Drain camera inspections use specialized equipment to visually diagnose plumbing system issues. This non-invasive technique identifies cracks, leaks, and blockages with precision. Clients receive accurate diagnostics before repairs, ensuring targeted solutions that prevent future drainage problems.
Septic System Maintenance
Our septic system maintenance includes comprehensive inspections and repairs for residential and commercial properties. We address issues like tank leaks, drain field problems, and system backups. Regular maintenance prevents costly failures while ensuring proper waste management system functionality.
Smoke Testing
Smoke testing identifies hidden leaks and cracks in sewer systems using non-toxic smoke. This diagnostic method reveals problem areas that require repair. We perform smoke testing to locate odor sources, verify new plumbing installations, and prevent environmental contamination from sewer leaks.
Questions
What emergency plumbing services do you offer?
We provide 24/7 emergency drain cleaning for clogged sinks, backed-up toilets, and main drain blockages with same-day service availability.
Which areas do you service?
We serve New Bedford, Dartmouth, Fall River, Westport, and surrounding Massachusetts communities for all plumbing and septic needs.
How do drain camera inspections work?
Our camera inspections use specialized equipment to visually diagnose pipe issues, identifying cracks, leaks, and blockages with precise accuracy before repairs.
What is hydro jetting?
Hydro jetting uses high-pressure water streams to clear stubborn blockages and buildup from pipes, effectively removing roots and debris without damaging systems.
How can I tell if my septic system needs maintenance?
Watch for bad smells, soft spots in your yard, and regular drain clogs - these signs indicate potential septic system issues requiring professional attention.
Do you offer preventative maintenance programs?
Yes, we provide septic system maintenance programs to prevent emergencies and ensure optimal drainage system performance through regular professional care.
Reviews (7)
Justin Moniz
May 29, 2022
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I needed help in a pinch! From the time I called, the pleasant employee knew I had a problem and put me at ease. Within a couple hours, she sent someone to my house. John was extremely knowledgeable and personable. He fixed the problem in no time. I couldn't have asked for better service. It is rare to find these days. They came to the rescue. I can't thank this company enough. They run a business like a business should be run.
Friendly employees, extremely attentive to the customer's needs, very knowledgeable, and fairly priced. This says a lot from a person like myself who never takes time to write reviews. This company deserved a good review.
Friendly employees, extremely attentive to the customer's needs, very knowledgeable, and fairly priced. This says a lot from a person like myself who never takes time to write reviews. This company deserved a good review.
Pamela Rogers
Apr 21, 2022
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I highly recommend this amazing team. I called in the morning about a clogged pipe that ties into the town system and they showed up same morning, quickly diagnosed and showed me the problem and solution on their camera equipment. They were courteous, professional and knowledgeable. Problem solved in an hour and a half at a reasonable price. Great job!
Stephen Camara
Apr 14, 2022
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Thank you for the top notch service all the way from the owner Nick to the service techs. I had a blocked main sewer line that I noticed on Saturday afternoon around 2:30. My tenants could not use showers, washer and toilets because it kept backfilling. I called Nick the owner and he said he would send someone immediately. Within 1/2 hour the tech showed up and within 1 hour he cleared the line and had the drains functioning properly. I have used this company three times and have had exceptional service. Thank you Nick. I appreciate you and your companies professionalism and hard work.
Marc Mendoza
Apr 09, 2022
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We don't normally care to write reviews, but wanted to make sure this group got acknowledged. Michael was knowledgeable, efficient, and respectful of our home and did a great job on our very old sink. Would 100% recommend using this company for your plumbing emergency issues.
Ruben DosSantos
Mar 17, 2022
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Very satisfied with my choice of calling Bass Reddy Rooter. I called at 9AM and told the lady I spoke with that I was free to meet the plumber after 11 and right at 11 I got a call that a plumber was available and could meet me at my house within 30 minutes. He was respectful and did the job in a timely manner.
David Faunce
Mar 16, 2022
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Called them on a Saturday and Nick got right back to me. I do not remember the techs name but he called when he was enroute to my house. He had only been with the company for a short time but he was very professional, listened to problem I had and explained everything he was going to do. My clean out cap gave him a run for his money cause it had not been removed in at least 15 years but he got it off, cleared all the pipes and cleaned everything up when he was done. I wouldn't hesitate to use the company or the tech again.
Robin Rodrigues
Feb 28, 2022
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I called them after a plumber gave me their number because I had a drainage issue. Anna, who answered the phone was professional and kind, I had someone, Cory, here in under 2.5 hours, he was friendly, thorough and informed me my problem wasn't as bad as I thought! I would recommend them without hesitation.