Business Details
36 Years
experience
Emergency
services
Emergency Restoration Services in Summerville, SC
Clean Masters Disaster Restoration Services was founded in 1990 by Rodney Faulling, who transformed a one-man operation into a trusted provider of emergency restoration and cleaning services across South Carolina. Our team combines over 30 years of experience with state-of-the-art equipment to deliver solutions for water damage, fire damage, mold removal, and specialized cleaning. We prioritize customer needs by offering 24/7 emergency availability, transparent communication, and insurance-claim support. Our technicians undergo rigorous training to ensure compliance with industry standards while maintaining a focus on minimizing property damage and restoring pre-loss conditions efficiently.Our commitment to quality is evidenced by client testimonials highlighting rapid response times, cost-effective outcomes, and personalized service. By maintaining full-service capabilities in Charleston and surrounding areas, we ensure localized expertise while adhering to strict health and safety protocols for every project.
Services
Water Damage
Fire Damage
Smoke Removal
Mold Removal
Carpet Cleaning
Rug Cleaning
Upholstery Cleaning
Trauma Cleanup
Details
- Year established: 1990
Highlights and features
- We have over 30 years of experience in disaster restoration services.
- Our team offers 24/7 emergency availability for urgent situations.
- We provide transparent communication and insurance claim assistance.
- We use state-of-the-art equipment for mold inspection and removal.
- Our technicians complete daily progress updates during restoration projects.
What people say
Fast response
Highly recommend
Saved thousands
Best care
Highest quality
Services
Water Damage
Our 24/7 water damage specialists use thermal imaging to locate hidden moisture and employ industrial-grade extraction equipment to restore properties efficiently. We complete full structural drying and provide daily progress updates while working directly with insurance providers. Our three-decade track record demonstrates expertise in minimizing long-term damage from burst pipes, flooding, and storm events.
Fire Damage
We offer comprehensive fire damage restoration including structural stabilization, soot removal, and content cleaning. Our technicians use HEPA filtration systems to eliminate airborne contaminants and proprietary deodorization techniques to remove smoke odors. We document every stage with photographic evidence for insurance purposes while prioritizing rapid property recovery.
Mold Removal
Our certified mold specialists conduct thorough inspections to identify moisture sources and perform containment-controlled removal following CDC guidelines. We utilize antimicrobial treatments and moisture meters to verify complete remediation. Post-removal air quality testing confirms safety before property reoccupation, with documentation provided for health departments when required.
Carpet Cleaning
We employ truck-mounted extraction systems and pH-neutral cleaning solutions to deep-clean carpets without fiber damage. Our technicians pre-treat stains and apply odor-neutralizing agents to eliminate pet smells. Commercial-grade drying equipment ensures 24-hour reusability while maintaining manufacturer warranty standards for carpet maintenance.
Trauma Cleanup
Our OSHA-compliant trauma cleanup teams handle bloodborne pathogens and biohazardous materials using EPA-registered disinfectants. We follow strict chain-of-custody procedures for waste disposal and provide compassionate service during sensitive situations like unattended deaths or hoarding cases, restoring properties to habitable conditions.
People
Rodney Faulling
Owner/President
Founder Rodney Faulling established Clean Masters in 1990, growing it from a solo operation to a full-service restoration company with specialized equipment for disaster recovery across South Carolina.
Pamela Kemmerlin
Office Manager
Pamela Kemmerlin oversees daily operations and client communications, ensuring seamless coordination between field technicians and customers during emergency response situations.
Questions
Can I choose Clean Masters even if my insurance company recommends someone else?
Yes, you have the legal right to select any licensed restoration company, including Clean Masters.
What emergency services are available after regular business hours?
We provide 24/7 emergency response for water damage, fire damage, and trauma cleanup situations.
Do you handle both residential and commercial restoration projects?
Yes, we service homes, schools, hospitals, and commercial buildings across South Carolina.
How do you ensure thorough mold removal?
Our technicians use infrared imaging to detect moisture and follow EPA-recommended protocols for complete mold remediation.
What areas do you serve?
We operate in Charleston, Summerville, Walterboro, and surrounding communities throughout South Carolina.
Can you assist with insurance claims?
Yes, we work directly with insurance companies to expedite documentation and claims processing for clients.
Reviews (7)
Kate C.
Aug 09, 2021
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Did a beautiful job on my older Persian/oriental. we have just moved here and needed it! I highly recommend!
Debbie Carter
Jun 18, 2021
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I have used Clean Masters for years! We have a small dog and they make it so convenient to have my rugs cleaned! My carpet always looks amazing when they clean it as well! The staff is so professional, friendly and informative. I have seen firsthand the amazing fire restoration & water damage work they do. I highly recommend them!
Dennis Burgess
Jun 18, 2021
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Clean Masters is a great company providing great service. I highly recommend their services. Services: General carpet cleaning, Sewage cleanup, Water damage-related cleanup & repair, Water damage-related mold removal, Area rug cleaning, Fire damage cleanup & repair
Katelyn Klutts
Feb 23, 2021
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This business is absolutely the best! We had water flooding in our home and they came out that very night to help prevent anymore damage. The owner Rodney was amazing, the front desk lady Pam was so kind and helpful, and the crew that came out were friendly, prompt, and great at their job. They ultimately gave me peace of mind throughout the entire process. Highly recommend Clean Masters!
Tracie Foster
Jan 07, 2021
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I have utilized Clean Masters on many occasions and will continue! Great value, excellent service, always responsive and on time! Cannot say enough great things about the entire team! Service: General carpet cleaning
Nay-Nay Williams To J.
Nov 14, 2020
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I normally don't do reviews but the 2 men that came to clean my carpet exceeded my expectations. They were on time. The provided me with fast yet great service! Again my carpet was cleaned beyond my expectations. I could hear them discussing getting up tough stains and making sure the were gone rather than just saying they couldn't do it. Needless to say I would hire them again.
Terri Larkins
Oct 29, 2019
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Darius was very professional and knowledgeable. He did an amazing job on our home. We wouldn't use anyone else. Thank you clean Masters.
