Business Details
27 Years
experience
Emergency
services
Your Trusted Partner for Property Restoration in Boise
Ultra Clean Carpet & Upholstry has been serving the Treasure Valley since 1999, specializing in water, fire, and mold damage restoration. Our certified professionals combine advanced techniques with a commitment to customer satisfaction, ensuring properties are restored efficiently and thoroughly. As a locally owned business, we prioritize community relationships and maintain a 24/7 emergency response team to address urgent needs. Our approach emphasizes transparency, expertise, and personalized service, earning us referrals as our primary source of new business.We invest in ongoing training for our technicians, including specialized certifications in water restoration and microbial remediation, to deliver reliable solutions for residential and commercial properties. Our dedication to quality is reflected in our partnerships with insurance companies and our focus on minimizing disruption for clients during stressful situations.
Services
Fire Damage
Water Damage
Mold Removal
Board Up Services
Smoke Odor Removal
Covid-19 Disinfection
Commercial Restoration
Details
- Year established: 1999
Highlights and features
- 24/7 emergency response with rapid on-site arrival
- Certified technicians trained in water, fire, and mold remediation
- Locally owned with deep community ties
- Comprehensive services from cleanup to full reconstruction
- Customer satisfaction earned through referrals
Associations and certifications
- IICRC Certified
What people say
Super professional and quick
Saved my basement from flooding
Calm, friendly, knowledgeable and fast
No hesitation in recommending
Give them 5 stars
Services
Fire Damage
Our IICRC-certified technicians provide 24/7 fire damage restoration, including board-up, smoke odor removal, and structural repairs. We handle debris cleanup, content cleaning, and reconstruction while coordinating with insurance providers. Emergency response teams secure properties within hours to prevent secondary damage.
Water Damage
We offer rapid water extraction and structural drying using industrial equipment. Our process includes moisture monitoring, hardwood floor drying systems, and HEPA filtration to prevent mold growth. Technicians address hidden water in walls and crawlspaces, restoring properties to pre-loss conditions within days.
Mold Removal
Certified specialists eliminate mold by identifying moisture sources and implementing containment protocols. We use antimicrobial treatments and HEPA vacuums to remove spores, followed by structural repairs. Post-remediation testing ensures complete eradication and indoor air quality restoration.
Board Up Services
Emergency crews install temporary boards on broken windows, doors, and roofs to prevent vandalism and weather damage. We use reinforced materials for openings of all sizes, including commercial storefronts, while coordinating permanent repairs with insurance adjusters.
Smoke Odor Removal
Our multi-step process combines thermal fogging, ozone treatment, and air scrubbing to eliminate smoke particles. Technicians clean HVAC systems and porous materials to remove lingering odors, restoring indoor air quality and preventing long-term health risks from combustion residues.
People
Mark Anderson
Owner and President
Mark Anderson leads Ultra Clean Carpet & Upholstry with a focus on business development and community engagement. He serves on the Ronald McDonald House Charities of Idaho board and shares grilling expertise as a Food Network personality and Today Show contributor.
Questions
What types of damage does Ultra Clean Carpet & Upholstry restore?
We specialize in water, fire, mold, and smoke damage restoration for residential and commercial properties.
Are your technicians certified?
Our team holds IICRC certifications in water restoration, structural drying, and microbial remediation.
Do you offer emergency services?
Yes, we provide 24/7 emergency response with crews available within 30-60 minutes of your call.
Which areas do you serve?
We operate throughout the Treasure Valley including Boise, Meridian, Nampa, Eagle, and Caldwell.
How does the restoration process work?
We follow three steps: immediate emergency response, comprehensive cleanup and repairs, and final property restoration.
Will you work with my insurance company?
Yes, we coordinate directly with insurance providers to streamline claims and payment processes.
Reviews (5)
Stephanie Kloep
Jun 10, 2022
Report
Best experience with a moldy situation! From Lori in the office to Mike himself, customer service was absolutely top notch . Dustin, Noah and Andrew came, were total gentlemen, mindful of my home and just a complete hoot to talk to. Dallas was diligent in answering all my calls, questions and so kind breaking them all down for me (which there was plenty, thanks for that ). Sir Luke was super kind and utterly respectful in working with me on my time to do what he needed to do over the course of a few days.
Overall Guys, 12/10. Everyone I've encountered on this journey with UltraClean has been knowledgeable and consistent with that Idaho hospitality we all know and love. I will absolutely be recommending them to all of my clients who would require any of their services.
Overall Guys, 12/10. Everyone I've encountered on this journey with UltraClean has been knowledgeable and consistent with that Idaho hospitality we all know and love. I will absolutely be recommending them to all of my clients who would require any of their services.
Kurtis Pugh
May 06, 2022
Report
Ultra Clean came and did the inspection, drying, and new floor after a water heater leak. They were diligent and kind. Rene Rosales did the floor and it looks great. Services: Water damage-related cleanup & repair, Flooring
Carmen Miranda Robaina
Apr 26, 2022
Report
Thank you to Rene Rosales for his great customer service! We had a great experience with Rene as he explained the work he was doing along the way. Even with one adjustment request, he quickly corrected it to ensure we were happy with the results. We appreciate people who genuinely care about their customers and respond with such a great attitude to create the necessary assurance. Customers remember experiences and so far we are very impressed with UltraClean and there contractor Rene Rosales.
Side note, he also listened! He worked diligently and cleaned up the area he worked on before he left. And finally, while this was step 2 to our, remediation, so far their has been consistency with GREAT service as Dallas Phillips & Cam Richards have also been very responsive to our calls! And they too also really listen! Thank you UltraClean team!
Side note, he also listened! He worked diligently and cleaned up the area he worked on before he left. And finally, while this was step 2 to our, remediation, so far their has been consistency with GREAT service as Dallas Phillips & Cam Richards have also been very responsive to our calls! And they too also really listen! Thank you UltraClean team!
Melanie LaPorte
Apr 21, 2022
Report
We had a water leak in our garage and after we had repairs done Dustin and Noah came to help with the water clean up. They were very pleasant and fast responding. They explained the clean up process, left blowers and even looked under the house to make sure there was no damage! Thank you for being so kind and professional in a stressful situation!
Carole Staats
Apr 11, 2022
Report
Dustin and Noah were professional, on time and did a great job of reviewing the work plan and being very mindful of my home. Dustin and Dallas were great in providing the initial inspection and quote, and reviewing the scope of work and what was needed. I had gotten many other quotes and they all wanted to add a large amount of work outside of the scope of what was needed increasing the cost by $4,000-$10,000. I would highly recommend Ultraclean for fair and honest quotes and work.
