Business Details
25 Years
experience
Emergency
services
Your Trusted Commercial Cleaning Partner in Albany, NY
As a family-owned, second-generation business with over 23 years in the commercial cleaning industry, Diamond Facility Services has been dedicated to meeting the diverse cleaning needs of business owners and managers in Albany and the surrounding Capital Region. Our team of professional commercial cleaners leads the industry in technological advancements, ensuring superior service and support for every client. We specialize in customizable janitorial programs tailored to individual budgets and requirements, whether for daily maintenance, weekly service, or one-time detailed cleaning projects. Our expertise extends to a wide range of facilities, including office buildings, industrial complexes, commercial properties, and small office spaces, all supported by a commitment to maintaining the highest standards of cleanliness and customer satisfaction.With executive management site inspections conducted weekly and trained replacement staff available for continuity, we guarantee consistent service quality. Our 24/7 availability ensures prompt response to client needs, while our hands-on management approach fosters a highly skilled workforce with low turnover. We prioritize transparency through time/date stamp recording of employee hours at client locations, ensuring accountability and optimal time allocation. Our dedication to innovation includes the use of environmentally friendly cleaning products that promote healthier air quality without compromising effectiveness. Since 2001, we have built a reputation as the region's leading building services provider through our unwavering focus on quality, reliability, and client-centric solutions.
Services
Janitorial Services
Clinical Cleaning
Floor Maintenance
Carpet Extraction
Event Cleaning
Construction Cleaning
Tile Reconditioning
Vent Cleaning
Details
- Year established: 2001
Highlights and features
- We offer customizable janitorial programs for all budgets and schedules
- Our locally owned team has served Albany's Capital Region since 2001
- 24/7 availability ensures prompt emergency response within 2 hours
- Executive management conducts weekly site inspections for quality assurance
- We use environmentally friendly cleaning products that prioritize safety
Associations and certifications
- Better Business Bureau
- IWCA
- IWCAI
- BSCAI
- CCII
Services
Janitorial Services
Comprehensive commercial cleaning solutions for offices and industrial spaces. Our services include daily maintenance, scheduled cleanings, and specialized programs tailored to facility size and usage requirements. We maintain strict quality standards through regular management inspections and detailed employee time tracking systems.
Floor Maintenance
Professional floor care services for vinyl composite, ceramic tile, and hard surfaces. We offer stripping and waxing, machine scrubbing, and burnishing techniques to restore shine and extend flooring lifespan. Our technicians customize maintenance programs based on facility traffic patterns and usage needs.
Carpet Extraction
Advanced carpet cleaning using hot water extraction and bonnet cleaning methods. We handle commercial carpets, area rugs, and upholstery with specialized equipment that ensures thorough soil removal while minimizing drying time for business continuity.
Event Cleaning
Specialized cleaning for event centers, stadiums, and performance venues. Our services include during-event maintenance, post-event deep cleaning, and emergency response within two hours. We focus on high-traffic areas like restrooms, common spaces, and private boxes.
Construction Cleaning
Comprehensive cleaning services for newly constructed or renovated spaces. We remove construction debris, clean surfaces, and prepare facilities for occupancy while following industry safety standards and environmental regulations.
People
Timothy M. Crawford
President
With over 15 years of building services experience, Tim Crawford leads Diamond Facility Services as President. A graduate of SCCC and active member of multiple industry organizations, he has transformed the company into a regional leader over the past six years.
Thomas J. Marino
Director of Sales and Marketing
Tom Marino brings 25 years of client relations expertise to his role as Director of Sales and Marketing. With a BS in Marketing & Management from Siena College, he oversees quality control and corporate contracts while maintaining a client-focused approach.
Questions
What types of facilities do you service?
We service offices, industrial complexes, event centers, stadiums, performance venues, and commercial properties of all sizes in the Albany Capital Region.
Do you offer emergency cleaning services?
Yes, we provide 2-hour emergency response for urgent cleaning needs, available 24/7 for event centers and commercial facilities.
Are your cleaning services customizable?
Yes, we create tailored cleaning programs to match specific facility requirements, budgets, and scheduling preferences for both regular and one-time services.
What cleaning methods do you use?
We use advanced techniques including hot water extraction, floor stripping/waxing, bonnet cleaning, and eco-friendly products that meet industry safety standards.
How do you ensure service quality?
We maintain quality through weekly management inspections, employee time tracking, trained replacement staff, and a low turnover workforce with specialized expertise.
Reviews (1)
Garrett Russell
Jul 13, 2020
Report
Very pleased with the work done around our office building. Service is outstanding and their price was very reasonable. I would highly recommend Diamond Facility Services.
