Personal Touch

Customized residential cleaning solutions tailored to individual client needs, including weekly, bi-weekly, or monthly schedules. Our team ensures thorough top-to-bottom cleaning, focusing on high-traffic areas and hard-to-reach spaces. With a family-owned approach, we prioritize reliability and attention to detail, guaranteeing satisfaction through routine inspections and open communication.

Professional commercial cleaning services designed for businesses of all sizes, offering floor maintenance, carpet cleaning, and construction cleanup. We accommodate flexible scheduling to minimize disruption, ensuring a clean and safe environment. Our licensed, insured team uses advanced techniques to maintain hygiene standards, fostering productivity and client trust through consistent, high-quality results.

Comprehensive move-in/move-out cleaning services to prepare spaces for new occupants or transitions. Our deep-cleaning process addresses every surface, from baseboards to ceilings, ensuring a fresh start. With a 30-year reputation for excellence, we deliver efficient, detailed service that meets real estate turnover demands while guaranteeing 100% client satisfaction through no-obligation bids and follow-up adjustments.

Specialized construction cleanup services to remove debris, dust, and residues after renovations or builds. Our team handles both residential and commercial projects, using professional-grade tools for efficient results. With a focus on safety and precision, we restore spaces to move-in ready condition, supporting timelines without compromising quality, backed by our satisfaction guarantee.

Professional window cleaning services for residential and commercial properties, ensuring streak-free clarity and enhanced curb appeal. Our experienced team uses proven techniques to clean hard-to-reach areas safely. As part of a family-owned business with three decades of expertise, we integrate window cleaning into broader service plans or provide standalone solutions, maintaining high standards and client satisfaction.

With a career spanning 30 years in the cleaning industry, J.P. Malnik leads Personal Touch as President, leveraging deep operational expertise to ensure quality and growth. His leadership emphasizes family values and client-centric service, driving the company's reputation for reliability and excellence. He oversees strategic operations and customer satisfaction, maintaining hands-on involvement in daily business activities.

Leslie Miller serves as Office Manager, coordinating administrative operations and client communications. With extensive experience in organizational management, she ensures smooth internal processes and customer service excellence. Her role focuses on supporting team efficiency and maintaining personalized interactions, reflecting the company's commitment to a family-oriented approach and long-term client relationships.

Kim Pregler manages residential cleaning operations, bringing over a decade of experience in service coordination and team leadership. Her expertise ensures tailored cleaning plans meet client expectations while maintaining high standards. She plays a key role in staff training and quality control, embodying the company's dedication to detail and customer satisfaction through personalized residential solutions.

Pedro Ramirez oversees commercial cleaning services, combining industry knowledge with operational skills to deliver efficient, large-scale solutions. His leadership ensures businesses receive consistent, professional service tailored to their needs. With a focus on client satisfaction, he manages complex accounts and implements quality checks, reinforcing the company's reputation for reliability and excellence in commercial spaces.

Maria Isabel Cruz supervises commercial cleaning teams, ensuring adherence to quality standards and client specifications. With extensive frontline experience, she coordinates daily operations and addresses on-site needs promptly. Her role emphasizes maintaining high service levels across commercial accounts, reflecting the company's commitment to detail, professionalism, and customer-centric problem-solving.

We serve the Tri-Cities area and surrounding regions in Washington State.

Yes, we provide one-time cleaning for special occasions or urgent needs.

Yes, we guarantee 100% satisfaction and will re-clean if needed within 48 hours.

Call us at 509-735-9052 or contact us online to arrange a free, no-obligation bid.

We accept VISA, Mastercard, American Express, cash, and checks for your convenience.

Yes, our team is fully licensed, insured, and bonded for your protection.

Angelica did an amazing job. She took pride in her work leaving no detail untouched. I look forward to a regular visit from her. I've done business with the Personal Touch for years. They always go above and beyond my expectations. Service: Deep clean

I highly recommend The Personal Touch Cleaning service to everyone I can. They have always done such a great job cleaning my home and are very affordable too. I love that I can adjust what I want done and frequency of when I have my home cleaned. The name says it all. they go above and beyond to add their personal touch to their service. You will not be disappointed with their service!

Excellent company, professional and efficient staff. I was using their service before COVID restrictions and appreciate their social consciousness in shutting down to ensure the safety of the community and their staff. Waiting for them to regroup and begin regular service will be worth it. I highly recommend them to anyone looking for a cleaning service.

This was my first time using their services or any cleaning services for that matter. I asked what it would cost and was quoted $50 an hour. They failed to mention this means PER EMPLOYEE that they send out. They sent 3 employees and they cleaned for 1.5 hours so I was expecting a $75 bill instead received a $300 bill. I called to get it corrected and was informed that they charge PER PERSON. Still confused thinking that would make the bill $225 in that case.

Apparently they also tacked on an extra 30 mins per employee. They stated this is because they need to, "suit up, get their cleaning equipment and get prepared. This took each person 15 minutes upon arrival and 15 minutes per person after cleaning. Their time ends when they drive away." Surprised they don't charge for the drive time at this point now. I was never informed of any of these little details that incur extra charges.

I do not appreciate being blindsided and find this business practice very unprofessional. I was given a $50 discount for their miscommunication bringing my bill to $250 but I will not be using their services again.

The Personal Touch Cleaning Inc. is second to none. Our office is spotless daily. Their customer service is above and beyond! The care and communication we received from them during the COVID-19 pandemic was detailed and thorough. They provided written documents required by our corporate HQ. The care they showed for their own employees and our own was truly special. They focus on all the details in every aspect of their business. I highly recommend them!

I have been a customer of The Personal Touch for over 30 years. I have rarely had a problem or complaint. When I have contacted them about a concern I got an immediate response and satisfactory resolution. While I have only used their residential services, I would not hesitate to highly recommend them for either your residential or business needs.

We have always had great professional experience from The Personal Touch Cleaning office staff and cleaners that have been in our home. They've always done a thorough job and it is great to come home after a long day of work and have a nice clean house. If your looking for a great cleaning company I highly recommend The Personal Touch Cleaning. They will sweep you off your feet.