Business Details
43 Years
experience
Emergency
services
Trusted Cleaning & Disaster Restoration Services in Southeast Michigan
SMbytheBorder has been a trusted provider of professional cleaning and disaster restoration services in Southeastern Michigan since 1983. Founded as a residential franchise, we expanded into commercial cleaning and disaster restoration over decades of dedicated service to Lenawee, Monroe, Hillsdale, and Washtenaw Counties. Our team of certified professionals specializes in water damage cleanup, mold remediation, fire damage restoration, and comprehensive janitorial services, utilizing industry-leading equipment and methodologies. Backed by the nationally recognized ServiceMaster brand, we prioritize customer satisfaction through transparent communication, adherence to insurance protocols, and a commitment to minimizing property damage through rapid response.Our locally owned and operated business reflects core values of integrity, accountability, and community involvement, demonstrated through partnerships with organizations like the Lenawee Humane Society and the Safetypup Program. With over 50 combined years of experience in the cleaning industry, we deliver tailored solutions for residential and commercial clients, ensuring sanitized, aesthetically maintained environments that protect health and enhance property value.
Services
Commercial Janitorial Services
Water Damage Cleanup
Floor and Carpet Cleaning
Disaster Cleanup
Professional Sanitization
Residential Cleaning
Mold Remediation
Fire Damage Restoration
Emergency Board-Up
Content Cleaning
Details
- Year established: 1983
Highlights and features
- We offer over 35 years of local experience in cleaning and disaster restoration.
- Our team provides 24/7 emergency response for urgent property damage situations.
- Certified technicians use advanced equipment for water, fire, and mold remediation.
- We collaborate directly with insurance companies to streamline claims processing.
- Locally owned and actively involved in community welfare initiatives.
Services
Water Damage Cleanup
Our water damage cleanup service rapidly mitigates flood, storm, or plumbing-related damage using industrial-grade drying equipment. Specialists address hidden moisture to prevent mold growth, restoring properties to pre-loss condition. We coordinate with insurance providers for seamless claims processing.
Commercial Janitorial Services
Tailored janitorial solutions maintain professional environments through daily cleaning, floor care, and seasonal deep cleaning. Our technicians use eco-friendly products to ensure hygiene compliance for businesses in Lenawee, Monroe, and Hillsdale Counties.
Mold Remediation
Certified technicians identify and eliminate mold infestations using containment protocols and HEPA filtration. We address moisture sources to prevent recurrence, ensuring safe indoor air quality for residential and commercial properties.
Fire Damage Restoration
Post-fire restoration includes debris removal, smoke odor elimination, and structural repairs. Our team prioritizes safety by removing hazardous materials and restoring affected areas to functional, aesthetic standards.
Professional Sanitization
Electrostatic disinfecting technology ensures comprehensive sanitization of high-touch surfaces, reducing pathogens in commercial and residential spaces. This service supports health compliance for businesses and households.
People
Tony Lanzilotti
Co-Owner and Operations Manager
Tony Lanzilotti co-owns SMbytheBorder with Doug Welko. With prior franchise experience, he completed ServiceMaster's disaster restoration training and leads local emergency response efforts.
Questions
What areas do you service?
We serve Lenawee, Monroe, Hillsdale, and Washtenaw Counties in Southeastern Michigan, including cities like Adrian, Tecumseh, and Dundee.
Do you offer 24/7 emergency services?
Yes, our team provides 24/7 emergency response for water damage, fire damage, and other disaster cleanup needs.
How do you handle insurance claims?
We work directly with insurance companies to process claims, manage deductibles, and complete necessary paperwork for property restoration.
What cleaning methods do you use?
We employ advanced techniques like electrostatic disinfecting and industrial-grade equipment, following ServiceMaster's certified protocols for effective results.
Are your technicians certified?
Yes, our team completes ServiceMaster's training programs, including disaster restoration and specialized cleaning certifications.
Reviews (5)
James Jones
May 22, 2022
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I work here, and it's a great place to work, the people here are mature adults, with wonderful attitudes that make it pleasant, atmosphere wise, . The boss is a very good boss, who actually considers his employees to be more than just employees. There is respect here, for our job, for us as a people.
Thumb Printn
Mar 24, 2022
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You'd think for the five figures my elderly parents paid for the job service master could've swept their mess off the driveway and been more thorough n the basement u would think for All that money somebody would want to come along and make it thorough
Angel Barnum
Jan 08, 2021
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The employees are the best. Tony was such a help with the insurance. Without their help this whole process would have been awful. Sam and the other guys are kind, swift, and professional. I highly recommend them. Services: Water damage-related cleanup & repair, Fire damage cleanup & repair
Johnathan Fee
Dec 20, 2019
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My review is based as an employee. Working in the service industry for nearly 10 years, this company treats their clientele and employees with the utmost respect. They also provide customer service at a level that I am proud to be a part of.
Case K.
Oct 24, 2018
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While they worked with me and my insurance company, they finished a mediocre job and expected me to be okay with it since I "got a deal". A good business would not handle consumer concerns so poorly.
