Business Details
43 Years
experience
Certified Chimney & Fireplace Services Canton, OH
Established in 1983, Ferguson's Fireside Chimney has served Canton and Stark County for over four decades, offering comprehensive chimney and fireplace solutions. As the only locally certified National Chimney Sweep, we combine rigorous industry training with advanced technology, including drone inspections and state-of-the-art software developed in-house. Our services span cleaning, repair, construction, and installation of fireplaces, stoves, and ventilation systems, alongside dryer vent and furnace duct cleaning. Rooted in Christian values, we prioritize honesty, safety, and customer respect, maintaining an A+ BBB rating and full licensing, bonding, and insurance.Our team of CSIA-certified professionals delivers meticulous workmanship, from routine maintenance to complex structural repairs, ensuring homes remain safe and efficient. With thousands of satisfied customers across Northeast Ohio, we emphasize education, transparency, and community service, aligning our operations with ethical standards that honor our faith. Our commitment to quality extends to using durable materials and time-tested techniques, such as concrete crowns for long-lasting chimney protection. Whether addressing urgent repairs or enhancing home comfort, we strive to exceed expectations through personalized service and technical expertise.
Services
Chimney Cleaning
Chimney Repair
Fireplace Installation
Dryer Vent Cleaning
Chimney Inspection
Details
- Year established: 1983
Highlights and features
- We have over 40 years of experience serving Stark County with certified chimney expertise.
- Our team uses drone technology for safe, detailed chimney inspections.
- We maintain an A+ rating with the Better Business Bureau for customer trust.
- Only local company with National Chimney Sweep certification.
- Christian values guide our honest, respectful service approach.
Associations and certifications
- Chimney Safety Institute of America (CSIA)
- Better Business Bureau (A+ Rating)
What people say
Professional staff
Detailed inspections
Excellent repair work
Prompt service
Knowledgeable technicians
Services
Chimney Cleaning
Our CSIA-certified technicians perform thorough chimney cleanings using advanced equipment to remove creosote buildup and debris. Regular maintenance prevents chimney fires and ensures safe operation. We recommend cleaning after every cord of wood burned or if smoke leakage occurs.
Chimney Repair
We specialize in masonry repairs, crown replacements, and flue relining to address structural issues and water damage. Our code-compliant solutions extend chimney lifespan while maintaining safety standards. Emergency repairs available for urgent damage.
Fireplace Installation
From gas logs to wood-burning stoves, we install efficient heating appliances meeting local building codes. Our team handles permits and provides safety inspections. Custom hearth designs available to enhance home aesthetics.
Chimney Inspection
Level II inspections use high-tech cameras to evaluate flue integrity and identify hidden issues. Reports include repair cost estimates. Recommended for home buyers or sellers needing comprehensive system assessments.
Dryer Vent Cleaning
We remove lint buildup from dryer vents to improve efficiency and reduce fire hazards. Regular maintenance extends appliance lifespan and lowers energy costs. Service includes system check for leaks or blockages.
People
Jim Ferguson
Owner
Jim Ferguson founded Ferguson's Fireside Chimney in 1983, combining technical expertise with Christian values. He developed proprietary inspection software and pioneered drone usage for chimney assessments. With decades of experience, he oversees operations ensuring safety and quality standards.
Questions
How often should chimneys be cleaned?
Annual inspections recommended. Cleanings needed after burning one cord of wood or if smoke leakage occurs.
Are your technicians certified?
Yes, all chimney sweeps hold CSIA certification with ongoing education requirements.
Do you offer emergency repairs?
We address urgent chimney damage but don't provide 24/7 emergency services.
What areas do you service?
We cover Stark County and surrounding areas including Canton, Massillon, and Alliance.
Can you inspect chimneys during home sales?
Yes, our Level II inspections include detailed reports for real estate transactions.
Do you install gas fireplace inserts?
We offer sales and installation of gas, wood, and pellet-burning appliances with permits handled.
Reviews (6)
Glenn Glover Iii
Apr 25, 2022
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Always take great care of customers. They have certified techs and care about safety and safety of families. A+
Nessa Miller
Apr 20, 2022
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We were referred to this company because of the customer service and work. Our chimney has been leaking when it rains heavily. We had a cap put on and that experience was good. After the cap was put on, it continued to leak. We called back and got the run around several times. We requested someone come out when we were home and they never did. My neighbor said the company came out and looked at it but we were never informed or recieved a call. It is still leaking time to time when it rains heavily. Customer service has not been good after the first experience.
Jim Skinner
Apr 05, 2022
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The chimney flue was obstructed and causing us concerns with CO. The Ferguson technicians addressed the problem professionally and in a timely manner. They were prompt, friendly and informative. I would recommend Ferguson's Fireside for any fireplace or chimney related projects. Services: Chimney flue cleaning, Chimney inspections
Bill Alexander
Oct 10, 2021
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My appointment was set for 12:15 p.m. the technician called at 12:30 stating he was running late due to being with another client. The technician said he was going to be about forty minutes late. I called him again at 1:30 to get it updated ETA. The technician stated he was not far from my home. I canceled my appointment and booked with another company. My issue is don't have clients waiting over an hour pass their scheduled appointment time for you to come do your job. I understand 10 minutes or even 15 but an hour is unacceptable.
David Little
Aug 12, 2021
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I should be upfront an say I did not directly have my chimney cleaned or inspected by Ferguson. I called looking for service and left a message. I quickly got a call back indicating they do not service my area. John then offered to help locate someone in my area and provided several names. A+ for customer service, I can't tell you how many companies I've called previously and didn't even get a return call. Based on their customer service I highly recommend them.
Aaron Lorenzo
Jan 19, 2019
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I am updating my previous review to add a star because a manager at Ferguson's offered to come out and look at the problem himself and even offered to refund the money in lieu of doing so - which I consider to be excellent customer service, even if the initial execution by the crew was jacked up and I felt ripped off. I will update to 4 or 5 stars if my stove and chimney is indeed inspected, the problem is identified, and a solution is offered to fix it.
As of now, I've had a horrendous initial experience with a crew not doing the job they were hired to do, and a great experience with management indicating they are willing to go above and beyond to try and fix the problem. Until I see how this plays out, I would recommend that you use this business with extreme caution, because some of the crews just seem to be collecting a paycheck and do not seem interested in doing a good job.
As of now, I've had a horrendous initial experience with a crew not doing the job they were hired to do, and a great experience with management indicating they are willing to go above and beyond to try and fix the problem. Until I see how this plays out, I would recommend that you use this business with extreme caution, because some of the crews just seem to be collecting a paycheck and do not seem interested in doing a good job.
