Business Details
42 Years
experience
Emergency
services
Your Trusted Partner for Cleaning & Restoration Services in Crown Point
Master Clean has been serving Northwest Indiana since 1984 as a trusted, veteran-owned cleaning and restoration company. Our team combines decades of hands-on experience with advanced technology to deliver comprehensive solutions for residential and commercial clients. Specializing in carpet cleaning, mold remediation, air duct cleaning, and document shredding, we prioritize transparency, fair pricing, and 100% customer satisfaction. Every technician undergoes specialized training to address diverse cleaning challenges while maintaining strict ethical standards. We guarantee written pricing before work begins and emphasize preventive maintenance to protect client investments.With zero complaints filed and an A+ BBB rating, our reputation for reliability and quality service remains unmatched in the region. Our operational history reflects a commitment to adapting to industry advancements while maintaining personalized service. We serve both homeowners and businesses, offering emergency response capabilities for urgent situations. Client testimonials consistently highlight our punctuality, attention to detail, and ability to handle complex projects efficiently. Through consistent service excellence, we've built lasting relationships with property managers, real estate professionals, and private clients across Northwest Indiana.
Services
Carpet Cleaning
Mold Removal
Air Duct Cleaning
Tile & Grout Cleaning
Paper Shredding
Upholstery Cleaning
Pet Stain Removal
Odor Elimination
Details
- Year established: 1984
Highlights and features
- We provide transparent pricing with no hidden fees.
- Our technicians are trained in multiple service areas for comprehensive solutions.
- We guarantee 100% satisfaction with all cleaning services.
- Emergency services available for urgent cleaning and restoration needs.
- Over 34 years of proven experience serving Northwest Indiana.
What people say
Prompt, well priced
Attentive to detail
Dependable
Knowledgeable
Professional
Services
Carpet Cleaning
Our professional carpet cleaning service uses advanced extraction methods to remove deep-seated dirt and stains. We apply heated cleaning solutions that break down contaminants before using high-powered equipment for complete removal. The process includes furniture repositioning, protective coasters, and post-cleaning inspection to ensure optimal results. This service extends carpet lifespan while improving indoor air quality through thorough debris elimination.
Mold Removal
We specialize in comprehensive mold removal using specialized equipment to identify and eliminate hidden mold growth. Our technicians follow strict containment protocols to prevent spore spread during removal. The process includes moisture detection, HEPA vacuuming, and antimicrobial treatments to address both visible mold and underlying causes. We focus on eliminating health hazards while addressing structural moisture issues to prevent future growth in residential and commercial properties.
Air Duct Cleaning
Our air duct cleaning service improves HVAC efficiency and indoor air quality through complete system decontamination. Using specialized brushes and HEPA-filtered vacuums, we remove accumulated dust, allergens, and microbial growth from supply and return ducts. The process includes vent cover cleaning, system inspection, and maintenance recommendations to optimize airflow and reduce energy consumption while creating healthier living environments.
Paper Shredding
We offer secure paper shredding services with both one-time and scheduled options for residential and business clients. Our process uses industrial-grade equipment to completely destroy sensitive documents, with options for on-site or off-site destruction. We maintain strict chain-of-custody protocols to ensure complete confidentiality, providing certificates of destruction for compliance documentation and peace of mind regarding information security.
Tile & Grout Cleaning
Our tile and grout cleaning service restores ceramic surfaces using pH-balanced cleaning solutions that safely remove built-up grime. The process includes deep-cleaning extraction, stain removal, and protective sealing to maintain appearance. We address both aesthetic concerns and hygiene factors, eliminating embedded dirt and microbial growth from high-traffic areas while preserving surface integrity through non-abrasive methods.
Questions
What areas do you service?
We primarily serve Crown Point and Northwest Indiana, including Lake and Porter counties. Our service area extends to surrounding communities for larger restoration projects.
Do you offer emergency services?
Yes, we provide emergency response for urgent cleaning and restoration needs, including mold remediation and water damage cleanup with rapid deployment capabilities.
How are service prices determined?
We provide written estimates before work begins. Prices depend on service type, area size, and specific requirements. Shredding services use weight-based pricing with clear rate structures.
Are technicians trained and certified?
All our technicians receive specialized training in multiple service areas and follow standardized procedures to ensure consistent quality and safety compliance across all projects.
What payment methods do you accept?
We accept major credit cards and business checks. Payment terms for commercial clients can be arranged prior to service completion.
Do you guarantee your work?
Yes, we offer a 100% satisfaction guarantee. If you're not completely satisfied with our service, we'll return to address any concerns at no additional cost.
Reviews (6)
Lauren Detamore
Nov 24, 2021
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Great customer service and quick to jump into action! I use for both my personal cleaning and refer to all my sellers and buyers in need of mold remediation. Dan is the best and you can trust the job is done right! Services: General carpet cleaning, Water damage-related cleanup & repair, Mold inspection, Upholstery cleaning, Water damage-related mold removal
Tammy Albomonte
Nov 23, 2021
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Had them come do 4 rooms. We were told they specialize in pet stains. They do not! Our carpets looked worse after they left! They over-saturated the rooms and closets and did not extract enough of the water/solution. Carpet took 4 days to dry. leaving an awful, musty odor. We called to discuss this issue with them 2 days after service and never received a call back. So, I am now forced to have my floors redone next week with another company. Don't waste your money here! Unresponsive to concerns & Did more harm than good.
Lisa Morales
May 19, 2021
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Quick, fast service, well done, got my pet stains out, and it looks new again. This carpet is beige and probably 10 yrs old. Definitely recommend. Services: General carpet cleaning, Pet stain & odor removal
Ric
Apr 10, 2020
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Very impressed! Well run company by Dan, a super nice straightforward guy. Very professional representation by Matt, one of the techs that came out to remove the mold in my attic and basement. Reasonable price and honest. You won't have to feel like you're getting taken for a ride when you use these guys. Highly recommend.
Elicia Dominguez
Feb 11, 2020
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Had the best experience today! Cant say enough about the service. Setting up the appointment was pleasant and a breeze. Prices were spot on! When the technician showed up I was helping a lady load a piece of furniture up and he jumped right in to help seeing two ladies struggling. John (technician)was so helpful and sweet. He was awesome! I look forward to the next service we receive from them. Highly recommend master clean!
Nikki Frekot
Feb 01, 2020
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I am a property manager/real estate broker and needed to have a few properties remediated for mold in the attic and crawl space. Now I had to have them clean raccoon droppings in an attic of a listed house. They are so attentive to detail and respond quickly. They are also very dependable. They show up when they say they will and are fairly priced, which is key for what I do as a broker. I would use them in my own home too.
