Business Details
21 Years
experience
Professional Carpet & Rug Cleaning in El Paso
FiberCare Carpet & Upholstery Cleaning has been delivering professional carpet, rug, and upholstery cleaning services for over two decades. Our team employs advanced equipment and scientifically proven methods to ensure deep cleaning and rapid drying, prioritizing customer satisfaction through transparent communication and personalized service. With a 12-step cleaning process for carpets and specialized techniques for delicate fabrics, we address diverse needs including pet odor removal and stain protection.Our commitment to quality is underscored by a 100% satisfaction guarantee, offering refunds and re-cleaning at our expense if clients are dissatisfied. Serving El Paso, Las Cruces, and surrounding areas, we combine technical expertise with a family-oriented approach to build lasting client relationships.
Services
Carpet Cleaning
Rug Cleaning
Tile Cleaning
Upholstery Cleaning
Pet Odor Removal
Stain Protector
Details
- Year established: 2005
Highlights and features
- We offer 20+ years of specialized carpet and rug cleaning expertise.
- Our 12-step cleaning process ensures thorough, long-lasting results.
- We provide free in-home audits with no obligation.
- 100% satisfaction guarantee with refund and re-cleaning commitment.
- Pet odor removal specialists using decontamination treatments.
What people say
Spotless results
Friendly technicians
Pet odor eliminated
Faster drying
Professional service
Services
Carpet Cleaning
Our 12-step carpet cleaning process includes pre-inspection, dry soil removal, pre-treatment, and high-powered extraction. We use pH-balanced solutions to eliminate allergens and stains while preserving fiber integrity. Clients receive a post-cleaning walkthrough to ensure satisfaction.
Rug Cleaning
Specialized cleaning for wool, silk, and synthetic rugs. We perform fiber analysis, dust removal, and color-fastness testing. Rugs undergo a cold-water bath, spot treatment, and heated drying to restore texture and vibrancy without damage.
Tile Cleaning
Ceramic tile and grout cleaning involves soil suspension, mechanical scrubbing, and pH-neutral rinsing. We apply sealants to prolong cleanliness and prevent staining, restoring floors to their original appearance while ensuring safety for families and pets.
Upholstery Cleaning
Our 12-step upholstery process includes fabric testing, pre-vacuuming, and gentle extraction. We use fabric-specific solutions to remove stains and odors from delicate materials like velvet or durable cotton blends, extending furniture lifespan.
Pet Odor Removal
Pet odor treatment employs enzymatic cleaners to break down urine crystals in carpets and rugs. We neutralize lingering smells and prevent re-soiling through specialized rinsing and drying techniques, ensuring a hygienic environment.
Questions
What services does FiberCare offer?
We provide carpet cleaning, rug restoration, tile/grout cleaning, upholstery care, pet odor removal, and stain protection in El Paso and Las Cruces.
How does your satisfaction guarantee work?
If unsatisfied, we'll refund your payment and hire another IICRC-certified firm to re-clean at our expense, plus pay you $20 for inconvenience.
Do you move furniture during cleaning?
Yes, we move sofas, chairs, and tables at no extra charge. Beds and heavy furniture require additional fees quoted beforehand.
How long does carpet drying take?
Using high-velocity air movers, carpets dry in 2-4 hours depending on humidity and airflow conditions.
Can you remove pet urine odors?
Yes, our enzymatic treatments decontaminate carpets and rugs, eliminating persistent pet odors at their source.
Do you service commercial properties?
Yes, we offer commercial carpet cleaning for offices, retail spaces, and hospitality venues with minimal disruption to operations.
Reviews (4)
Nicole Torres
Mar 17, 2022
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Best carpet cleaning service in El Paso to trust! They offer the best prices and packages as well as providing an awesome UV light service for pet damage on carpets. They do area rugs as well and most importantly have the best customer service as well as time slots for appointments. I will keep using this company and do recommend them for all cleaning and carpet needs.
Celena Duran
Oct 26, 2021
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I was very impressed with Mr. Henry our carpet cleaner in Las Cruces. He was very thorough, patient, knowledgeable and polite. The carpet came out amazing! I was losing hope with it and now looks like totally different carpet. Strongly recommend! Fiber care will be our new carpet cleaners! Service: General carpet cleaning
Jaime Velasco
Oct 17, 2021
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I was looking for someone to refinish my travertine floors. After reading some of the reviews I called to have FibreCare to have the polish and seal my floors. When they were finished my travertine looked amazing! Better that new. If you are looking to have your floors go from dull to wow.this is the place. Five stars.
Ashleigh Egerton
Sep 26, 2021
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My rug looks great! Service was quick, priced fairly, and the customer service was very responsive to my questions. Definitely recommend Service: Area rug cleaning
