Business Details
Professional Carpet & Rug Cleaning Services in Greensboro, NC
Founded over four decades ago, our company has grown from a small operation with a single portable cleaning machine to a trusted name in professional cleaning services. As a family-owned business spanning three generations, we specialize in rug cleaning, carpet cleaning, upholstery restoration, and specialized pet stain removal. Our team employs advanced techniques like the patented Evacuator system to ensure thorough cleaning while preserving the integrity of delicate materials.With a focus on quality and customer satisfaction, we serve residential and commercial clients in Greensboro and surrounding areas, combining technical expertise with personalized service to maintain the longevity and appearance of our clients' flooring investments.
Services
Rug Cleaning
Carpet Cleaning
Commercial Cleanings
Upholstery Cleanings
Pet Stain Removal
Tile and Grout
Hardwood Floor Cleaning
Highlights and features
- We offer 40 years of family-owned experience in professional cleaning services.
- Our team includes third-generation carpet cleaning specialists with inherited expertise.
- Certified technicians use patented tools like the Evacuator for deep stain removal.
- Eco-friendly cleaning solutions protect both your family and the environment.
- Specialized processes for delicate materials like Oriental rugs and acid-sensitive stone.
Services
Rug Cleaning
Our six-step rug cleaning process includes pre-inspection, dust removal, dye stabilization, deep washing, patented water extraction, and controlled drying. Certified technicians handle delicate materials like wool and silk, preserving intricate patterns while eliminating stains and bacteria. The Evacuator system ensures thorough moisture removal to prevent mold growth and fiber damage.
Carpet Cleaning
Using manufacturer-recommended hot water extraction and two-step cleaning systems, we remove embedded soils and protect fibers with optional fabric protectant. Services include furniture moving (excluding heavy items), baseboard cleaning, and spot treatment. Speed-dry techniques minimize disruption to residential and commercial spaces.
Pet Stain Removal
Specialized technicians use UV black lights and urine probes to locate and treat affected areas. The process removes both visible stains and odor-causing bacteria from carpets and upholstery. Green Guard Protectant application creates a 6-month warranty against new spots (excluding pet stains).
Tile and Grout
Our deep-cleaning method removes grime from porous surfaces like ceramic tile and natural stone. Pre-testing ensures compatibility with acid-sensitive materials. Protective sealants extend cleanliness, while quality checks guarantee even results across high-traffic commercial and residential spaces.
Hardwood Floor
Eco-friendly cleaning solutions remove bacteria and prevent mold growth without harsh chemicals. The process maintains wood floor finishes while eliminating odors from pet accidents or moisture buildup. Regular maintenance extends the lifespan of this significant home investment.
People
Mike Zimmerman
Co-Owner
With over 40 years in the industry, Mike co-founded the company and pioneered its technical processes. He continues to oversee quality control while mentoring the third-generation team.
Linda Zimmerman
Co-Owner
Linda co-founded the business and plays a key role in client relations. Her attention to detail ensures consistent service quality across all cleaning operations.
Caleb Brinkley
Operations Manager
Third-generation technician with childhood experience in carpet care. He manages daily operations while maintaining hands-on expertise in advanced cleaning technologies.
Questions
What types of rugs can you clean?
We clean all rug types including wool, silk, and synthetic fibers. Our technicians perform pre-tests to ensure dye stability and material compatibility before starting any cleaning process.
Do you offer commercial cleaning services?
Yes, we provide hot water extraction and low-moisture encapsulation cleaning for commercial spaces. Our team works around business hours to minimize disruption in offices and retail locations.
How do you handle pet urine removal?
We use specialized tools to locate urine deposits with UV lights and extract contaminants from both carpet and padding. Treatment includes odor elimination and optional protective coatings for future spills.
What is the Evacuator system?
The patented Evacuator is a water extraction table that removes 99% of moisture from rugs during cleaning. This prevents mold growth and structural damage while accelerating drying times.
Do you provide warranties for your services?
Yes, our Gold Package includes a 6-month spot and spill warranty (excluding pet stains). We'll return to treat new spots that occur within this period at no additional cost.
Reviews (7)
Barbara Morton
Jun 05, 2022
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Associate arrived on time. I had five areas to be cleaned.two area rugs, one hall runner, one entrance rug and 15 step staircase. Very professional cleaning with great results and in a relatively short amount of time. Questions answered fully. Recommend Zimmerman Carpet Cleaners. We have used their service for over twenty years and recommend them to my friends.
Cathy Pruitt
May 23, 2022
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Excellent service! I checked reviews before trying and brought the rugs to them because we do not live in the area. One rug had no cat urine and one did. Did get the urine out with the special process! I highly recommend! Very nice and professional! Services: General carpet cleaning, Area rug cleaning, Pet stain & odor removal
Roger Davis
Mar 06, 2022
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Our Church porch was sprayed by skunk which got under the door and into sanctuary. We tried everything for almost 4 weeks to get rid of it. Zimmerman treated and in 24 hrs. completely gone. Recommend this non toxic order removal, makes area smell fresh and clean. Service: Pet stain & odor removal
Glenn Sneed
Dec 22, 2021
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Most honest company I have ever done business with. We had 5 rugs in their shop for cleaning and they were returned today. The rugs look beautiful as they always do a great job. When my partner Barry was paying the bill the tech informed us that all owed was the charge for pick up and delivery. While our rugs were in their shop a water incursion incident occurred Insurance paid for cleaning all rugs. I am amazed at their exceptional customer service
Chris O.
Nov 25, 2021
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The folks at Zimmerman's did a great job! Carpets and rugs all turned out clean and fresh. The person delivering the rugs even assisted in placing a rug under a king size bed, which was no small feat! Honest people, great service! Services: Clean area rugs, Remove pet stains & odors, Clean carpet
Rob Kasbow
Nov 17, 2021
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We have two dogs, one is 12-years old with a urinary track issue that makes it impossible for her to control when and where she relieves herself. Unfortunately, she's developed a preference to go to the bathroom on a large expensive area rug in our living room. Over several months we spot cleaned the rug almost daily.even tried a an in-home carpet cleaning service. Doing this, we were able to pretty much get the stains out, but over time, the smell of urine never went away.
As a result, despite it's cost, we thought seriously of throwing the rug away, but in the end decided to look for professional help. The only solution that we found was to use the services of Zimmerman Carpet & Rug cleaners. The net is that we found that you get what you pay for! Zimmerman not only cleaned the rug to look like new, but through their custom process found a way to completely eliminate the built-up pet odor!
They were professional, offered a range of services that we could choose from, and provided both pick-up and delivery service to and from our home. We would definitely recommend their services to any dog or pet owner in Greensboro! Rob Kasbow & Susan Black
As a result, despite it's cost, we thought seriously of throwing the rug away, but in the end decided to look for professional help. The only solution that we found was to use the services of Zimmerman Carpet & Rug cleaners. The net is that we found that you get what you pay for! Zimmerman not only cleaned the rug to look like new, but through their custom process found a way to completely eliminate the built-up pet odor!
They were professional, offered a range of services that we could choose from, and provided both pick-up and delivery service to and from our home. We would definitely recommend their services to any dog or pet owner in Greensboro! Rob Kasbow & Susan Black
Reed Maddox
Nov 16, 2021
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Always professional. Got our upholstery cleaner than I thought possible! Services: Clean area rugs, Clean upholstery, Clean carpet