Business Details
24 Years
experience
Affordable Dry Cleaning & Laundry Services Nationwide
ZIPS Cleaners was founded in 2002 with a mission to revolutionize the dry cleaning industry by combining high-quality services with unbeatable affordability. Starting as eight independent dry cleaners in the Baltimore-Washington, D.C. area, we have expanded to over 65 locations nationwide, cleaning more than 20 million garments annually for over 500,000 customers. Our commitment to efficiency and environmental responsibility drives every aspect of our operations, from our proprietary tracking systems that streamline garment processing to our hanger recycling programs and use of recyclable plastic bags. We pioneered same-day service with our 'In by 9, Out by 5' guarantee, ensuring garments dropped off before 9 AM are ready by 5 PM the same day. Our investment in cutting-edge technology allows us to maintain quality while eliminating wasteful practices like excessive packaging.With services ranging from dry cleaning and wash-and-fold laundry to specialized care for outerwear and leather goods, we serve both individual customers and commercial clients across hospitality, healthcare, and other industries. Our team of experienced professionals adheres to strict quality control standards, ensuring every item receives meticulous attention. We prioritize transparency in pricing, offering a flat rate for any garment dry cleaned, and have maintained consistent service excellence through rigorous staff training and process optimization. Our dedication to customer satisfaction is reflected in our 24/7 communication channels and flexible delivery options through partnerships like DoorDash.
Services
Dry Cleaning
Wash N Fold
Alterations
Household Items
Outerwear Cleaning
Commercial Laundry
UGG Cleaning
Leather & Suede
Details
- Year established: 2002
Highlights and features
- We offer same-day dry cleaning with guaranteed 9 AM drop-off to 5 PM pickup service.
- Our flat-rate pricing ensures any garment dry cleaned costs the same low price.
- We implement proprietary technology for garment tracking and process efficiency.
- Our eco-friendly practices include hanger recycling and reduced water usage.
- We provide commercial laundry solutions tailored to hospitality and healthcare industries.
What people say
Low prices
Quick turnaround
Friendly service
Eco-friendly practices
Convenient delivery
Services
Dry Cleaning
Our professional dry cleaning service uses hydrocarbon solvent to safely clean all garments. With same-day turnaround available, we guarantee stain removal and meticulous finishing. Each item receives individual tracking and quality inspection to ensure perfect results every time.
Wash N Fold
This efficient service washes, dries, and folds casual clothing items. Using proprietary detergents and sanitizer, we handle loads with 10lb minimum requirements. Available with convenient bag systems and delivery options through DoorDash partnerships.
Alterations
Professional tailoring services include hemming, tapering, and sleeve adjustments. Our experienced tailors complete most alterations within 4-5 days, with free button replacement on laundered shirts included in service.
Household Items
We clean comforters, blankets, sleeping bags, and other bulky household items. Professional-grade equipment sanitizes these items for $20 per piece, with 3-4 day turnaround times and specialized care for delicate materials.
Commercial Laundry
Customized laundry solutions for hotels, restaurants, and healthcare facilities. Our commercial services include bulk processing, business account management, and specialized cleaning protocols meeting industry standards for hygiene and safety.
Questions
What dry cleaning services does ZIPS offer?
We provide same-day dry cleaning, wash-and-fold laundry, alterations, outerwear cleaning, and specialized services for leather, suede, and UGG products.
How much does dry cleaning cost at ZIPS?
Any garment dry cleaned costs $7.99, with additional services like comforter cleaning at $20 and specialized treatments priced individually.
Do you offer same-day service?
Yes, garments dropped off before 9 AM are guaranteed return by 5 PM the same day at most locations.
Are your cleaning methods environmentally friendly?
We use hydrocarbon solvent, recycle hangers, employ water-saving technology, and minimize packaging waste across all locations.
Can I schedule pickup/delivery?
Yes, through our DoorDash partnership for convenient laundry pickup and delivery services at participating locations.
Reviews (5)
Karen Alexandra P.
Jun 26, 2022
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Don't bring your clothes here. SPECIALLY IF YOUVE SPENT MONEY ON YOUR CLOTHES! I took about 15 shirts here because I didn't wanna shrink or ruin them, they made me sign a paper that the logo could fade but not that the will shrink. My husbands wear a large and 10 out of the 15 look as Medium size- all the shirts have been worn 2-4 times and not even four months old. Most of the shirts are black and about 4 of them white.
Some shirts say "wet cleaning" when they all should of been dry cleaned. And based on the reviews it won't even be worth taking them back to complain. This is HORRIBLE service. I will be looking for a new place to take the shirts since you guys basically ruined them. If I knew this was the case I would of washed them at home. First and last visit to zips
Some shirts say "wet cleaning" when they all should of been dry cleaned. And based on the reviews it won't even be worth taking them back to complain. This is HORRIBLE service. I will be looking for a new place to take the shirts since you guys basically ruined them. If I knew this was the case I would of washed them at home. First and last visit to zips
Jennifer Holmes
Jun 08, 2022
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Ever since new management took over this place service has gone downhill. Employees don't know how to use the system and they make it 'your problem' when it overcharges you. Two employees couldn't figure it out the other day and basically wanted me to leave even though they charged me extra because they couldn't work the system. Finally just gave me cash, no 'sorry', nothing. Came back to pick up my clothes and same woman gets my clothes, scans them and hangs them up. No thank you, nothing. Terribly.
Steven Vinson
May 12, 2022
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Good, efficient service most of the time. Employees are very friendly and fast. They do not handle exceptions well. Paid to have a button repaired but they did not do it. And they do not accept suede.
John Kline
May 07, 2022
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Under new ownership--- very sub-par to previous management. My last 2 orders have been late and my current is missing 3 shirts. Been back 3 times and they still have not found them. The store is critically under staffed and the employees are not trained and continually complain about how much work they have to do. This is a great concept, but the operations needs management with an ownership stake. The staff seem to be there just for a paycheck and it shows. This business is in a free fall and needs urgent attention before the brand is destroyed. P.S. I want my shirts!
J. R.
Apr 21, 2022
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I live in Greenwood and work in Castleton. I have used them twice in an emergency situation and they have come through both times. Great service and the people who work there are top notch! I highly recommend them for all your dry cleaning needs.
