Business Details
45 Years
experience
Trusted Residential Cleaning Services in Charlotte, NC
Minit Maids has been Charlotte's premier residential cleaning service since 1981, founded on the principle of providing a fresh approach to clean homes. As a family-owned and operated business, we pride ourselves on being the longest-running residential cleaning company in the Charlotte Metro area. Our commitment to excellence is demonstrated through rigorous training programs, on-site job inspections, and a meticulous hiring process that ensures every team member is attentive and highly skilled. Our Intelligent Cleaning System eliminates household allergens and germs, creating healthier living environments for our clients. We utilize eco-friendly cleaning products and professional equipment to maintain home value while ensuring safety for families and pets.With a 90% repeat customer rate, our competitive pricing and free in-home estimates reflect our confidence in service quality. We operate exclusively with employee-based teams of 2-3 people, never using independent contractors, and partner with the National Cleaning For A Reason Foundation to provide free cleaning services for women battling cancer. Our office team, led by owner Rick Douglas, maintains direct client relationships and ensures continuous improvement through technology integration and greener cleaning methods.
Services
Recurring Services
One Time Cleaning
Deep Clean
Move In/Out Service
Special Requests
Greener Cleaning
Residential Cleaning
Checklists
Customized Cleaning
Employee-based Teams
Details
- Year established: 1981
Highlights and features
- We have been family-owned and operating since 1981
- Our 90% repeat customer rate demonstrates service reliability
- We implement a patented Intelligent Cleaning System
- Our teams use Greener Cleaning products and methods
- We are exclusively employee-based with no contractors
What people say
Thorough and pleasant
Consistently clean home
Professional and courteous
90% repeat customers
Eco-friendly methods
Services
Recurring Services
Our recurring cleaning schedules offer weekly, bi-weekly, or monthly home maintenance. Trained teams of 2-3 professionals ensure consistent cleanliness using eco-friendly products. Clients benefit from predictable service and long-term home preservation.
One Time Cleaning
Perfect for special occasions or unexpected guests, this service provides thorough cleaning for those not requiring regular maintenance. Ideal for pre-party preparation or post-construction cleanup.
Deep Clean
This comprehensive service targets hard-to-reach areas and built-up grime. Utilizing specialized equipment and techniques, it restores homes to like-new condition, particularly effective for move-in/move-out transitions.
Move In/Out Service
Designed for transitional periods, this service prepares homes for new occupants or fresh starts. Teams address all cleaning needs during stressful moving periods, ensuring move-in readiness or facilitating smooth departures.
Special Requests
Tailored solutions for unique cleaning challenges, including post-renovation cleanup or specific room focus. Our teams adapt to client needs beyond standard service parameters.
People
Rick Douglas
Owner/President
Rick Douglas actively oversees operations, training, and technology implementation. With over four decades of experience, he ensures Minit Maids maintains cutting-edge cleaning methods and environmental responsibility.
Catherine Rollins
Office Manager
Catherine Rollins manages scheduling, estimates, and client billing. Her organizational expertise ensures smooth coordination between clients and cleaning teams, maintaining operational efficiency since joining the company.
Ann Rollins
Receptionist
Ann Rollins serves as the primary client contact, handling information updates and service inquiries. Her friendly demeanor and organizational skills contribute to the team's positive customer interactions.
Questions
What services do you offer?
We provide recurring cleanings, one-time services, deep cleans, move-in/move-out assistance, and special request cleanings tailored to client needs.
Are your cleaning products eco-friendly?
Yes, we use Greener Cleaning products that are safe for families, pets, and the environment while maintaining effective cleaning performance.
How are your cleaning teams trained?
Our teams undergo rigorous training programs with ongoing education and on-site inspections to ensure consistent service quality and professional development.
Do you offer one-time cleaning services?
Yes, we provide single cleanings for special occasions, unexpected guests, or post-construction needs without requiring long-term commitments.
What areas do you serve?
We serve Charlotte, Matthews, Pineville, Mint Hill, Weddington, and Indian Trail with reliable residential cleaning solutions.
Do you have a satisfaction guarantee?
Yes, our 100% satisfaction guarantee ensures any concerns are promptly addressed to meet our clients' expectations.
Videos
Reviews (7)
Andrey Sazonov
Oct 05, 2021
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Hired them to DEEP clean kitchen and two bathrooms for the house we were going to move in. Was quoted 180$ for 2 people and 2 hours of work. Work was done and upon closer inspection we were Extremely unhappy with the results. Particularly inside kitchen cabinets there were lots of places that were not touched. Ended up re-cleaning cabinets, stovetop, range hood (inside), shower door and lots of other things. That was not what deep cleaning was supposed to be. Hope that someone from management team reaches out to fix this whole situation.
Amanda Louise Nicholson
Sep 19, 2021
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We used the moving clean service when selling our house last week. Minit Maids was very easy to work with, very professional and friendly, and reasonably priced. They gave me a call a day or so prior to the requested service date to confirm everything with me, and when I checked afterwards they had done a great job! I would definitely recommend Minit Maids.
Aardvark Productions
Aug 31, 2021
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I was really pleased with Rick and his team. They did a great job on a deep clean of my house in order to get it ready to sell. I would heartily recommend Minit Maids. Service: Deep clean
Faye Almon
Aug 22, 2021
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Great cleaning service! Always professional and thorough with an emphasis on expert cleaning and wonderful customer service! Highly recommend! Service: Standard clean
Stephanie B.
Jul 17, 2020
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Team is always very kind and professional in the home. Communication is smooth and easy. Any problems and at all and Rick and his team will make it right. Very affordable for the work being done, work is consistent with different teams within the company. Happy to support and glad we found them. Defintiely recommend.
Robin Vasudevan
Feb 10, 2020
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This review is long overdue. I've used Minit Maid's services a few times in the last couple years and I want to say that each time they did an excellent job. They are thorough and do a great job with hard to clean areas. Also, thank you to the cleaning ladies, Valerie and Anne for the amazing work!
Kb K.
Jun 01, 2019
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We've been using Minit Maids for almost two years and are very happy--they are professional, friendly, reliable, and (maybe most importantly) are always sweet to our dog Toni (even though she often tries to "help" them). They're quick to respond and very accommodating whenever we need to adjust our cleaning schedule. While we haven't had any issues that would require them to come back and re-clean anything, I'm confident they would handle it appropriately if needed. We'll be moving in the fall and look forward to continuing our service with them in our new house.
