Business Details
43 Years
experience
Emergency
services
Your Trusted Partner for Hotel & Hospitality Cleaning Solutions
Hotel Cleaning Services was founded in 1983 with a vision to transform the cleaning industry through innovation and excellence. Over 30 years of experience in luxury hotel and resort cleaning has established us as a leader in hospitality services. Our founder, John Knoepker, built a company that combines rigorous staff training with state-of-the-art equipment to deliver unmatched cleanliness and service. We specialize in customized programs for resorts, restaurants, spas, and commercial properties, ensuring each client's unique needs are met. Our team undergoes comprehensive background checks and training to maintain the highest standards of professionalism.Trusted by top brands like The Ritz-Carlton and Sheraton, we prioritize client satisfaction through transparent communication and measurable results. Our LEED-certified cleaning solutions and ISSA CIMS Green Building accreditation demonstrate our commitment to sustainability. With nationwide coverage and 24/7 emergency response capabilities, we support properties in maintaining pristine conditions year-round. Client testimonials highlight our ability to exceed expectations through consistent quality and proactive problem-solving. Today, we continue to innovate while upholding the core values that have defined our success since 1983.
Services
Resort Cleaning
Restaurant Cleaning
Commercial Kitchen Cleaning
Spa Cleaning
Commercial Cleaning
Hard Surface Floor Care
Hotel Disinfecting
Hotel Housekeeping
Restoration Services
Hospitality Staffing
Details
- Year established: 1983
Highlights and features
- 30+ years of specialized experience in luxury hotel cleaning
- Customizable service programs tailored to each property's needs
- Rigorously trained and vetted professional cleaning staff
- Proven track record with top hospitality brands like The Ritz-Carlton
- LEED-certified cleaning solutions and eco-friendly practices
Associations and certifications
- ISSA CIMS Green Building
What people say
Commitment to excellence
Exceptional job
Dependable staff
Exceed expectations
Proactive problem-solving
Services
Resort Cleaning
Our resort cleaning service ensures five-star cleanliness across guest rooms, lobbies, restrooms, kitchens, and amenity areas. With over 30 years of hospitality experience, we provide customized cleaning programs tailored to each property's unique requirements. Our trained staff maintains high standards through background checks, specialized equipment, and weekly performance reviews with property managers.
Commercial Kitchen Cleaning
We offer comprehensive commercial kitchen cleaning including equipment breakdown, hood cleaning, wall scrubbing, and floor maintenance. Our staff follows strict safety protocols to ensure food preparation areas meet health regulations while preserving equipment longevity. Clients benefit from reduced operational stress and improved kitchen hygiene standards.
Hard Surface Floor Care
Specializing in marble, wood, and stone floor restoration, our service includes scrubbing, recoating, and polishing to maintain pristine conditions. Advanced equipment and techniques ensure long-lasting results that enhance property aesthetics. Clients receive tailored maintenance programs to preserve floor beauty between deep cleaning sessions.
Hotel Disinfecting
Using EPA-approved disinfectants and electrostatic spray technology, we eliminate 99.9% of pathogens in guest rooms, lobbies, and high-touch areas. Our 24/7 emergency response team handles outbreaks with OSHA-compliant procedures. The Wellness Butler program provides ongoing sanitization for continuous guest safety.
Hospitality Staffing
We provide vetted staff for housekeeping, culinary positions, and maintenance roles with background checks and skills testing. Our contract staffing solutions address seasonal fluctuations and turnover challenges. Clients gain access to trained professionals who align with their service standards and operational needs.
Questions
What types of properties do you service?
We serve hotels, resorts, restaurants, spas, commercial offices, and LEED-certified buildings nationwide.
Are your cleaning staff trained and certified?
Yes, all staff undergo background checks, skills testing, and receive specialized training in hospitality cleaning protocols.
Do you offer emergency cleaning services?
Yes, our 24/7 emergency response team handles disinfecting and pathogen control with OSHA-compliant procedures.
Can you customize cleaning programs for specific properties?
We create tailored cleaning programs to match each property's unique requirements and operational needs.
Are your cleaning methods environmentally friendly?
Yes, we use ISSA CIMS Green Building-certified practices and eco-friendly products for sustainable cleaning solutions.
Do you provide hospitality staffing solutions?
Yes, we offer vetted staffing for housekeeping, culinary roles, and maintenance positions with flexible contract options.
Reviews (2)
John Goster
Jan 10, 2019
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Great customer service and the crew did a great job in our hotel room. I will continue to use this company for all my cleaning needs.
Irene Brown
Dec 13, 2016
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"Very Accommodating!" My mother and I stayed here during our trip to Salt Lake City to visit family members and were impressed from the beginning of our stay. We asked to switch rooms due to the traffic and we were allowed to switch. We got switched rooms again because the heat didn't work in our room and the staff gladly moved us. Hotel is spotless and the staff is very courteous. Your stay includes continental breakfast(7-10:30)and free cookies any time of day! Also, 24/hour pool and hot tub use. Highly recommend and will come again.
